Loox ‑ Product Reviews App logo

Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Reviews (22,785)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

sahara

Jan 18, 2025  on Shopify

Amazing app full of excellent features, highly recommend

Pro Padel

Jan 18, 2025  on Shopify

Really good so far, seems easy to use which is what I wanted.

TECHWEAR STORM™

Jan 18, 2025  on Shopify

Great app, and thanks to Jemuel for the help

Saryiah

Jan 17, 2025  on Shopify

Easy App and great to use

Shop Santé

Jan 17, 2025  on Shopify

Super app complète!

Glowione

Jan 17, 2025  on Shopify

Piokira Candles

Jan 17, 2025  on Shopify

Easy onboarding setup!

Houdini Holsters

Jan 17, 2025  on Shopify

Eshopia

Jan 16, 2025  on Shopify

Print Forge LLC

Jan 16, 2025  on Shopify

Jemuel was very helpful and solved my issue with quick and clear instructions. Saved me a headache haha.

Desmirage

Jan 16, 2025  on Shopify

very easy to set up

Rapid Flow

Jan 16, 2025  on Shopify

Amazing app with a MUCH higher review rate than everything we have tried previously. Thx Loox!

Tisdell Pickleball Co.

Jan 15, 2025  on Shopify

Flawless Face Unlimited

Jan 15, 2025  on Shopify

I am excited to use this app in my Shopify store. I am hoping it will automate my store seamlessly.

OnlyKnives

Jan 15, 2025  on Shopify

I can’t recommend the Loox app enough! The onboarding process was incredibly easy, and I was able to get everything set up without any hassle. The interface is user-friendly, and the features are exactly what I needed to showcase reviews on my store. What really stood out to me, though, was the amazing customer service. A huge shoutout to Jemuel, who went above and beyond to assist me with a few customizations I needed. His responsiveness, patience, and attention to detail were truly exceptional. It’s rare to find support this good!

Pasmar

Jan 15, 2025  on Shopify

Bin bisher sehr zufrieden und habe kaum was auszusetzen. Hätte mir die APP Einstellungen nur nochmal auf Deutsch gewünscht. Ansonsten alles super!

Nova Spine

Jan 15, 2025  on Shopify

Good app, always works and always will! I recommend it to anyone

Altar Nutrition

Jan 15, 2025  on Shopify

Barefoot Junkie

Jan 15, 2025  on Shopify

Loox is excellent in every way. So happy we made the switch. Customers engage really well with the automated email. Currently about 25% of customers are leaving reviews. The ability to add video is also so good. A very happy customer here. It's also really useful to help mitigate any issues with unhappy customers by highlighting issues that you can act on to help the customer further.

MarauxJewellery

Jan 15, 2025  on Shopify

Very helpful for the credibility of my store, i like the display and have been using it for a while now

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