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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,347)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Apar Shop

Sep 21, 2024  on Shopify

tjg jgh hgj ghjghyukıy

BartendMe

Sep 21, 2024  on Shopify

Got stuck on an issue. Got onto the Loox team email system. They got back to me fast and dealt with exactly what I was stuck on. Very helpful and on point.

ROSAMIX DE

Sep 21, 2024  on Shopify

excellent app

GenZ Central

Sep 20, 2024  on Shopify

Femme and Fawn

Sep 20, 2024  on Shopify

It has helped my business.

HGadgets

Sep 20, 2024  on Shopify

awesome

SO PRETTY

Sep 20, 2024  on Shopify

GG

Sep 20, 2024  on Shopify

LUUP COFFEE

Sep 20, 2024  on Shopify

Super schneller und kompetenter Support. Thank you Aya, very much!!

Hadoo

Sep 20, 2024  on Shopify

top app

Miaaka

Sep 20, 2024  on Shopify

great module

PD JEWELS

Sep 20, 2024  on Shopify

very good app

AvtiveCore

Sep 20, 2024  on Shopify

good

SeuBazarVirtual

Sep 20, 2024  on Shopify

muito bom, e eficaz

Orion Supplements

Sep 19, 2024  on Shopify

Love looks, easy to use!

Restore Health

Sep 19, 2024  on Shopify

I like it

Shan trends

Sep 19, 2024  on Shopify

its good easy to use.

OnlyDads

Sep 19, 2024  on Shopify

crazy simple!!

Flexiseller

Sep 19, 2024  on Shopify

Samaralux

Sep 19, 2024  on Shopify

Amazing

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