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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,347)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

LeBublik

Sep 25, 2024  on Shopify

:)

GUDNEX

Sep 25, 2024  on Shopify

Fashion Magic

Sep 25, 2024  on Shopify

the best at so far so i like that esperience

Arabic Book A Month USA

Sep 25, 2024  on Shopify

Hi Loox, thanks for being so outstanding all these years and for enabling one of the most important parts of my store -the reviews! It helps me interact with my customers. Thanks also Jodel for the super fast and accurate help with my question - we got it all solved in under 10 minutes!

FIGURNOVA

Sep 25, 2024  on Shopify

Israa

Sep 25, 2024  on Shopify

best one all time for evryone

CozyLytes

Sep 25, 2024  on Shopify

Very helpful and easy to import reviews.

Consola Retro Play

Sep 25, 2024  on Shopify

Un excelente producto sin duda lo mejo que hay,

AODExpress

Sep 24, 2024  on Shopify

Fantástico

Birchbury

Sep 24, 2024  on Shopify

has helped a lot with getting more reviews. It was easy to install on my replo pages. Customer service has been fantastic

AMDMelbourne

Sep 24, 2024  on Shopify

Lenora Wave Boutique

Sep 24, 2024  on Shopify

Zen Rivers

Sep 24, 2024  on Shopify

Certaines parties de votre app n'est pas traduite en français mais sinon super

Astrion

Sep 24, 2024  on Shopify

UFONOVA

Sep 24, 2024  on Shopify

perfect, GREAT EFFICIENT WORK!!! ARIELLE was fantastic,deserves a pay raise

Dyno Sky

Sep 24, 2024  on Shopify

a great old school easy to use review app

Henderson's Western Store

Sep 24, 2024  on Shopify

love the upsell!

Happy Dog

Sep 24, 2024  on Shopify

c'est excellent, super pratique et très clair.

Katel Home

Sep 24, 2024  on Shopify

Great app and customer service and very helpful!

Jo.maison.Jo

Sep 24, 2024  on Shopify

Sono molto soddisfatta di questa app. Aldilà del layout molto bello, sono più che soddisfatta dell'assistenza veramente efficace e velocissima. Aya è stata veramente efficiente e gentile aiutandomi a modificare il codice, il tutto in nemmeno 5 minuti. Grazie e continuate così!

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