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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (7,347)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Happy Square AU

Sep 26, 2024  on Shopify

very helpful .

AuraLamp

Sep 26, 2024  on Shopify

The free trail is awesome for me as a dropshipper who is always testning new brands. Jodel at the support also answered me within minutes. In my country the clock is 11.30 PM so that’s really Nice. Thank you Jodel!

Voyages Vault

Sep 26, 2024  on Shopify

good

369 Crystals

Sep 26, 2024  on Shopify

Super easy to set up and get started!!

savya homegoods

Sep 26, 2024  on Shopify

SwissDivasFit

Sep 26, 2024  on Shopify

I lovbe this functionality from Loox

Wickedly Crafted

Sep 26, 2024  on Shopify

healthybud USA

Sep 26, 2024  on Shopify

Jodel is awesome. Customer support is 10/10. Great app.

BrushByLissaHair

Sep 26, 2024  on Shopify

Assistance au top

Glowify

Sep 26, 2024  on Shopify

bomboclat

SHOGUNPH

Sep 26, 2024  on Shopify

Im using this app to my different store and it works really good. But i had a problem installing it to my new shopify store and thanks to Rain M who assisted me in putting the widget reviews on my pages. five star also to him.

Cap of Honor

Sep 25, 2024  on Shopify

Sikeo

Sep 25, 2024  on Shopify

Très bien et fonctionnelle

Wealth Fit

Sep 25, 2024  on Shopify

Great

Diamond Painter Deutschland

Sep 25, 2024  on Shopify

ABshop

Sep 25, 2024  on Shopify

very good

TREND HAVEN

Sep 25, 2024  on Shopify

SnapKey™

Sep 25, 2024  on Shopify

good App

Mane crafters

Sep 25, 2024  on Shopify

So far so good!! loving this app!!

Phoenera

Sep 25, 2024  on Shopify

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