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Customer reviews: Loox ‑ Visual Product Reviews

Develop by Loox

Loox is a Shopify app designed to help merchants collect and showcase customer reviews with photos, boosting trust and sales. This review covers its key features, pricing, and real user experiences to help you decide if it fits your store's needs.

Reviews (6,928)

Overall rating
4.9

What Merchants Think

Merchants are overwhelmingly positive about "Loox ‑ Product Reviews App," highlighting its user-friendliness, seamless integration with platforms like Shopify, and the ability to boost customer trust and sales. The app is praised for its visually appealing design and feature-rich functionality that allows stores to showcase customer feedback effectively. Many merchants also commend the exceptional customer support provided by the Loox team, which significantly enhances the user experience.

Key Strengths

  • Seamless integration with Shopify and other platforms
  • Visually appealing and customizable review displays, including photo and video reviews
  • Automation features that simplify the collection and display of reviews
  • Exceptional customer support that assists with setup and integration
  • Enhanced customer trust and conversion rates

Common Concerns

  • High cost relative to some competitors, with unexpected extra charges
  • Lack of multi-language support and limited integrations for translation
  • Issues with preview functionality for emails and customization options
  • Difficulty in bulk adding reviews compared to adding products with other apps
  • Some concerns about service charges despite uninstalling the app

Final Thoughts

Overall, "Loox ‑ Product Reviews App" is highly regarded in the e-commerce community for its ability to enhance site credibility and increase conversions. While the app offers outstanding features and customer support, potential users should be mindful of its pricing structure and language limitations. Despite some drawbacks, Loox remains a top choice for businesses seeking to leverage customer reviews to boost sales and trust.

Design2clothing

Mar 05, 2025  on Shopify

Venus Puppy

Mar 04, 2025  on Shopify

NosztalgiaKonzol

Mar 03, 2025  on Shopify

Good, bit annoying that if i have more than 300 orders i have to pay more. but whatever

TrendyTo

Mar 01, 2025  on Shopify

Nice and comfortable

La Fabbrica di Maria

Feb 21, 2025  on Shopify

gut

Scottie + Ashton Hair Co

Feb 14, 2025  on Shopify

TOUT POUR PLAIRE PARIS

Feb 12, 2025  on Shopify

Glenn of SWEDEN

Feb 05, 2025  on Shopify

ENZAR

Feb 05, 2025  on Shopify

Buena herramienta para importar reseñas y para gestionar reseñas

Goldener Wahl

Jan 31, 2025  on Shopify

very practical and offers an engaging customer experience.

LB2SS Groupe Store

Jan 30, 2025  on Shopify

this reviews app is a best it could make up your scale

Yugen Essence

Jan 24, 2025  on Shopify

ENOVAR

Jan 24, 2025  on Shopify

gut

The AFRCN Collection

Jan 22, 2025  on Shopify

Good App, but interface could be better.

vacos

Jan 15, 2025  on Shopify

El Atelier Costuras

Jan 15, 2025  on Shopify

recomiendo

StahlGear

Jan 13, 2025  on Shopify

läuft schnell und flüssig

Camo Colors

Jan 13, 2025  on Shopify

blah blah blah blah blah blah

Luze tu figura

Jan 12, 2025  on Shopify

bien

Lucky Lou Shoes

Jan 12, 2025  on Shopify

Jemuel was very helpful and answered my query right away.

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