LOOK FOR ALTERNATIVE APPS. DO NOT USE THIS OR PAY FOR SCALE PLAN. Loox Used to be a good app. When contacting them with a issue in order to help me i had to upgrade my plan and then when i got in touch after upgrading they close the chat as soon as they get a chance so without any human help.

La app ha dejado de funcionar y no puedo comunicarme con el equipo loox

trash

sizin gelen siparişlerle ne işiniz olabilir acaba 500 siparişle sınırlandırıyorsun berbat bir uygulama

The app was completely crushed, we sent many emails to past customers and they all got an error, it also stuck the whole website because their script is down and for hours no one fixed it ,The time it takes them to answer on the chat is horrible!

My $9 plan is no longer available and I can't access my reviews to export them because I've been paying monthly for the last 2 years but they are saying it's a free trial. The new plan is 4X the amount and I would like to use a new review app without being forced into their higher plans that do not work for my small business. After speaking to the rep, none of the info provided work and I still can't access the old reviews

Absolute Scam, it never really tell you that you have to pay 40$ every 300 orders you make. i pay over 300$ per month for this app without even knowing it

ilk başta herşey güzel sonra ücret çok kötü yorum için bu kadar ücret ödenmez

After more than 48H, no answer from their team, only asking price details.

Ich brauche dringend Hilfe und ich bekomme einfach keine Rückmeldung!!

This never happened, but i have sent them few messages to add reviews star icons, but they are not responding...

mal

The app is a complete scam. You choose the monthly scale program with unlimited total orders, but they add a monthly order limit somewhere in between and steal $40 from you for every 300 orders. They're a complete scam. Shopify shouldn't allow such nonsense.

very expensive

kann meine Bewertungen nicht verwalten nur weil ich über 500 bestellungen erhalten habe

This is a pitfall and it's very expensive.

1) Widgets are super slow to load on your website, leaving a blank space during up to several second before they appear. I contacted customer service, who are nice people. But 15 days later the issue still isn't resolved. They only suggested I speed up my website. BUT my website is already fast and it wouldn't solve the issue anyway because the delay appears after the website is loaded. Disappointed. 2) Also, the UX on the back-end is quite terrible.

Everything works great until you need assistance. Sent multiple emails all have been ignored.