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Customer reviews: Loox ‑ Product Reviews App

Develop by Loox

Loox is a powerful Shopify app designed to help merchants collect and showcase customer reviews with photo and video testimonials. Reviews play a crucial role in building trust and driving sales. This page provides an unbiased analysis of Loox, including its features, pricing, and real user experiences to help you decide if it’s the right fit for your store.

Reviews (7,367)

Overall rating
4.9

Hatch Outdoors, INC

Apr 12, 2024  on Shopify

App was super easy to set up on it's own and is easy to use from a customer standpoint as well. Even when I had trouble because of my theme, I was very easily and quickly able to get in contact with the support team. Chester was able to integrate the app seamlessly into our theme very quickly and efficiently.

Oh!My Snacks

Apr 12, 2024  on Shopify

Easy-to-use app with a low-price point to gather and show reviews & Customer Generated Content, as well as incentivize customers to do them. Is it the best? I don't know, but it sure does a whole lot without asking for 300€ a month like most other review apps. If you're a small business, this is the review app for you. Also works well with subscription products, unlike most review apps that we've tried. When we have to contact customer support, it's usually fast and the problem is solved. Just now I had a small issue when trying to download a video that a customer made, and Aya sorted it out fast and even provided a Google drive link with the download.

Mr Obtuse Mugs & Stuff

Apr 11, 2024  on Shopify

Jemuel was able to verify a question I had about discount codes and even researched what I needed to do within Shopify! I was very appreciative of his knowledge regarding how Shopify handles discounts!

Speed Moda

Apr 10, 2024  on Shopify

It was truly a delightful experience, to be honest. Rain was incredibly helpful and ensured that my issues were promptly resolved. Thank you very much!

Formula Fun Foamies

Apr 09, 2024  on Shopify

Arielle did an awesome job troubleshooting with us to figure out how to sync our review feed on our Shopify store with Google merchant Center and Facebook. It's all up and running now thanks to Arielle.

KISSEN Austria

Apr 09, 2024  on Shopify

Really great app and the best reviews app i have used so far, with the best support team! Arielle from technical support was able to solve my problems in minutes! Special thanks to Arielle and to the support team!

Luxury Crystal

Apr 09, 2024  on Shopify

Es horrible, cuando desinstalen la aplicación les van a hacer un cobro de 9 dólares, aun no tengo respuesta acerca del reembolso. Instalen otra aplicación.

Teekränzchen

Apr 09, 2024  on Shopify

Ich bin alleine schon begeistert vom Dashboard mit einer leicht verständlichen, selbst erklärenden Funktionsweise, der kinderleichten Installation, ohne in den Theme Code gehen zu müssen den Möglichkeiten die Icons bzw. Sterne zu individualisieren und nicht zuletzt von Jodel vom Support, welcher mir an einem Sonntag innerhalb von 10 Minuten ein Problem wie von Geisterhand gelöst hatte. Alles zusammen ist diese App für mich das beste was mir passieren konnte und generiert zusätzlich noch Umsätze. Weiter so !

TwirlCup

Apr 08, 2024  on Shopify

Ken, amazing support team for solving my question with straight to the point answer, not to mention its speedy response.

proqul

Apr 08, 2024  on Shopify

Leichte Bedienung der App, Der Supportmitarbeiter Ken konnte mir bei meinem Anliegen super schnell helfen und mir eine Lösung geben.

YOTATRIBE

Apr 07, 2024  on Shopify

Reached out to their support email looking to get some help with my site that I could not figure out on my own. Ellison emailed me back within a few minutes and was able to help me out with exactly what I needed and wanted and got it done faster than expected. Excellent service!

Aurelle Shine

Apr 07, 2024  on Shopify

I couldn't add reviews to my theme, so I contacted customer service and Aya from customer service helped me with my problem. I gave her access and she solved it quickly. Now the ratings are implemented in my theme. I am very grateful for the fast and prompt service. Thank you dear Aya :)!

HAX Essentials

Apr 06, 2024  on Shopify

They have amazing customer support, Chester was of great help, he did the entire code edit for my site for an additional feature I wanted and was swiftly responding.

Veranoa

Apr 06, 2024  on Shopify

The support team is great. Rotem helped me a lot with technical issues and now all the widgets are shown correctly!

東京ウォッチスタイル

Apr 05, 2024  on Shopify

機能はすごくいいですが、インターフェースが日本語に対応できれば嬉しいです。

Sharon David's

Apr 05, 2024  on Shopify

Thank God for this Loox App. This is by far the best App in the market especially on Shopify platform. They have GREAT CUSTOMER SERVICE and SUCCESS IS ONE OF THIER BEST STAFF TO EVER WALK WITH!! I had an issue with a bug on my theme because my reviews was showing wrongly which I discovered it was from the useless app I previously installed called AIR PRODUCT REVIEW APP that messed things up for me, even after I uninstalled the useless app it still left bugs on my them. I thank God for SUCCESS one of the staff of Loox that helped me fixed this issues.

Flash Store

Apr 05, 2024  on Shopify

Estou com grande expectativa de começar e obter resultados positivos com o Loox. Uma indicação que me fez investir na Loox, sei o quanto de credibilidade uma indicação seria e responsável pode carregar, com confiança na indicação e no plantel de suporte e ferramentas que o Loox tem a oferecer, minha loja será referência no mercado.

Creative Collection

Apr 05, 2024  on Shopify

This app helps take my business to the next level. The social proof it provides is amazing and my customers love it too. Very easy to navigate!

Biscomi

Apr 05, 2024  on Shopify

het opzetten van de Loox app in shopify is met een handomdraai gedaan. De reviews verschijnen netjes op je pagina's. Handige app om meer vertrouwen bij de klant te genereren.

Shop Lily Zante Books

Apr 05, 2024  on Shopify

Great app, easy to use and works beautifully. That said, when I did have some questions about functionality, Aya from support helped me. Great response!

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