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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (339)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

BulkBlitz

Aug 28, 2024  on Shopify

This Shopify plugin initially presents a steep learning curve due to its extensive range of options, which can be overwhelming. However, once you get the hang of it, the plugin is incredibly powerful, offering a suite of unique features that can significantly enhance your online store. The support team deserves special mention for their prompt responses and willingness to resolve any issues that arise. Overall, if you're prepared to invest some time in mastering this tool, the benefits are truly remarkable. Highly recommended for those looking to elevate their eCommerce experience!

KönigskindDesigns

Aug 26, 2024  on Shopify

Eigentlich genau das was ich gesucht hab, jedoch scheinbar unser Kundenstamm nicht, oder noch nicht. Jedoch haben wir uns nach knapp einem halben Jahr entschieden, dass wir den Service vorerst einstellen. Erstklassiger Service, den man wirklich wärmstens empfehlen kann.

Jammin Threads

Aug 18, 2024  on Shopify

I installed the app and worked with it for 2 days. It is very difficult to receive help and communication is very behind.

FBA Easy

Aug 17, 2024  on Shopify

This app has greatly improved the efficiency of my parcel delivery services. Additionally, the support provided by Michael and his team has been outstanding—they've assisted me without charging for most of the help I've requested. If you're looking for an app that can dynamically calculate prices for products and services, I highly recommend this one.

EaseEaseCurtains

Aug 15, 2024  on Shopify

I am beyond furious! This issue has occurred three times in total, and it's the exact same problem every time!! The discount code cannot be applied, and you have caused me to lose a $5,000 order!!!!

Tumbler Troll

Aug 10, 2024  on Shopify

We tried some other apps like this and they were very difficult. This one just has so much more information, it's more intuitive, and they are there to help you. We asked for help in other apps and got AI or links to things related to what I was asking. These guys helped immediately. I had live chat help that was great and I also sent an email about another question that was answered very promptly. The pricing seems very reasonable, too.

My Store

Aug 08, 2024  on Shopify

Very highly customizable, especially with the addition of custom JavaScript code, makes the life of developers easy. The Support team is also kind, and great to talk with as they have the patience to deal with each and everyone of us users.

Laser Caviar

Aug 04, 2024  on Shopify

So I had been in an auto accident and remembering where thing are or how to do them is sometimes hard, i found this app and the support has been epic from video helps from developer and ease of communication also a 5 star.

HenKitty

Jul 31, 2024  on Shopify

I probably tried more than 10 different apps that had great reviews, and there were a lot of reviews. However, all of them were completely unuser friendly, did not have such flexible settings, and most importantly, I did not meet such support as here. I had a problem with displaying photos and text, I wrote to support, and you won’t believe it, they responded in 10 minutes, and within an hour the first problem was solved. A day later, they solved the second problem, although it is worth noting that the problem was on my side, due to a conflict with another app. Super cool app, I will use it! Thanks to the team and Tanmay

DogHumanity

Jul 29, 2024  on Shopify

Have been using the app for almost a year now. Great customer support and really useful app! The best one for sure !

Pivot Printing

Jul 21, 2024  on Shopify

The service from the support team was amazing! They completed my request incredibly fast and exceeded my expectations with their efficiency and professionalism.

Buy DTF online

Jul 20, 2024  on Shopify

Instead of fixing their mistakes, they just dismiss you: Great, the app store is a free market, our app does not seem to be a great fit for you. You can find the best app that meets your needs.

Rooftopshop

Jul 17, 2024  on Shopify

After trying several product option apps (lots of them), this is the only app that meets our very specific requirements. Thanks to the formula options, almost anything is possible. This app is also more than suitable for simpler requirements. When problems arise, support responds almost immediately.

Mein Shop

Jul 14, 2024  on Shopify

Pretty nice App, to visual all the creative you got. It make a lot of fun to try out new things; and make it work like you wish. Really fast and good support. 5 Stars and greeting from Germany!

InkCraft

Jul 06, 2024  on Shopify

Huge value add for any store, impressive customization and user interface. Developers are also extremely professional and skillful when working on custom projects. Would recommend.

Heirloom Prints

Apr 25, 2024  on Shopify

Carl and team have simply been sensational. I personally found the setup a little tricky as I was trying to push the limits of what this app is capable of. Handed over the setup process to Carl and the team and wow, they executed EXACTLY what I had in mind.

ZEROBOARD

Apr 25, 2024  on Shopify

It was actually the uploading extension that I got, and seeing that the customization option is available, decided to try it out, the conditional logic and pricing logic is great, easy to use, their support team provides great help as well. Great potential, great app, great response time.

European Whirlpools

Apr 21, 2024  on Shopify

Die beste App, wenn man viele Varianten und Optionen benötigt und nicht an die sehr einschränkenden Shopify-Standard-Optionen gebunden sein will. Es ist soweit alles möglich, was man sich vorstellen kann. Danke! :) Außerdem ist der Support super und konnte mir schnell weiterhelfen (auch Sonntags :O)

The Gifting Marketplace

Apr 20, 2024  on Shopify

Highly Recommended...One of the best App ever encountered with on Shopify for product preview and personalization. Thanks to the team!!

Earthline Customs

Apr 15, 2024  on Shopify

Carl has been phenomenal to work with! He has gone above and beyond what was necessary to make the transition seamless!!! I 15/10 would recommend this app as its features and customer service is top notch!!! I wouldn't have the flexibility I have on my website without it!

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