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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (328)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

Puplin

Dec 10, 2024  on Shopify

Terrible. Bad customer service, glitchy app, and there is no way to cancel your subscription in the app. I still dont get a response and i am going to be charged for the next monthly cycle.

transferlegend

Dec 09, 2024  on Shopify

I requested assistance with the installation to my store, but they insisted on not helping and acted incomprehensibly. Later, while I was emailing with Michael, who claimed to be the owner of the app, they removed the app from my store without asking me or getting permission. As if not helping was not enough, they also victimized me by removing the app from my store without permission. I recommend you to think twice before using it.

Mprint Signs & Design LLC

Aug 30, 2024  on Shopify

Terrible app in my opinion. Keeps deleting my pricelists as soon as i save the work. Customer service is very vague and robotic, not providing any specific solution. These developers are money hungry based on the plans and extension you have to buy jut to get certain features. Basically comes to about $50 monthly on top of overpriced shopify.

Jammin Threads

Aug 18, 2024  on Shopify

I installed the app and worked with it for 2 days. It is very difficult to receive help and communication is very behind.

EaseEaseCurtains

Aug 15, 2024  on Shopify

I am beyond furious! This issue has occurred three times in total, and it's the exact same problem every time!! The discount code cannot be applied, and you have caused me to lose a $5,000 order!!!!

Buy DTF online

Jul 20, 2024  on Shopify

Instead of fixing their mistakes, they just dismiss you: Great, the app store is a free market, our app does not seem to be a great fit for you. You can find the best app that meets your needs.

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