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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (328)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

Montario GmbH

Feb 06, 2025  on Shopify

Eine super App, die uns hilft unsere komplexen Produkte abzubilden. Super ist die Funktion dem Nutzer weitere Auswahlmöglichkeiten zu geben und über die App bei Auswahl der Option ein anderes Produkt (Zubehör) mit in den Warenkorb legen zu lassen. Das ist fürs upselling super. Zudem bringt die App auch Importlösungen mit, damit man nicht alle Daten von Hand eingeben kann. Wir können die App nur weiterempehlen.

Elefantasie

Jan 30, 2025  on Shopify

Sehr viele Möglichkeiten stehen zur Verfügung! Bei Fragen schnelle Antworten über den Chat. Sehr hilfsbereiter Support.

A Newborn Nest

Jan 28, 2025  on Shopify

Live Product Options has worked great for my website but the best feature is the customer service! Michael has been great with all my questions!

Lo Golf Pro

Jan 22, 2025  on Shopify

Fantastic App, it lets you add multiple options to your product page with simplicity. Also Michael is super responsive on the support side. I would highly recommend using this app to add more options to your product pages.

flip & tumble

Jan 22, 2025  on Shopify

The app works really nicely once setup. So glad to have a way to offer this feature to our customers. It's going to save me a lot of time since I won't have to make as many mockups, and it will mean customers can see mockups faster. For me the setup was a bit tricky but support did respond via email to questions.

Calico Wood Signs

Jan 18, 2025  on Shopify

I recently had the pleasure of working with the tech support team at LPO Live Product Options, and I can’t say enough good things about the experience! From the moment I reached out for assistance, the team was incredibly responsive and professional. They took the time to fully understand my issue and walked me through every step of the process to ensure it was resolved quickly and efficiently. What impressed me the most was their level of expertise and dedication. Not only did they fix the issue, but they also provided helpful tips to optimize my setup for better performance in the future. Their communication was clear and friendly, making the entire process stress-free. In a world where quality customer support can be hard to come by, the team at LPO Live Product Options stands out as a shining example of how it should be done. Their commitment to helping their customers succeed is evident in every interaction. I’m extremely satisfied and wouldn’t hesitate to recommend their services to anyone needing reliable and knowledgeable tech support. Thank you for going above and beyond!

CaddyDaddy

Jan 17, 2025  on Shopify

Great app. Just what I needed to offer customization on my site. Support is extremly helpful whenever I got stuck during my setup.

Yennyslau Store

Jan 12, 2025  on Shopify

I recommend the app mostly for businesses that have products that require a lot of customization. The technical support is also very good, they respond very quickly. Thank you!

Omega Moto Graphics

Jan 04, 2025  on Shopify

They've been great! have had their plugin for almost 4 years and their support has been amazing. We have a very complex order process and the plugin is perfect for us

McLuLu

Jan 02, 2025  on Shopify

It is an app enable your store to have the options you need. It is not perfect yet, but it is a tool beyond excellent grade than you expect. Their timely support makes you confident on the future of this tool - better & more features!

Metalenplatenshop.nl

Dec 19, 2024  on Shopify

Never seen such a beautiful app as LPO. It does not lack any option. Support is spot on after having a few questions. Works both on desktop as on mobile, our customers love using it and has positive effect on our business.

azzaik.com

Dec 17, 2024  on Shopify

1.- Amazing customer Service 2.- Respond Fast 3.- The app works like a butter Love how everything is turning in on the store. www.azzaik.com

Deakin & Francis

Dec 16, 2024  on Shopify

The app is simple to navigate and use. The customer care team are very polite with quick responses and get any issues resolved immediately!

Puplin

Dec 10, 2024  on Shopify

Terrible. Bad customer service, glitchy app, and there is no way to cancel your subscription in the app. I still dont get a response and i am going to be charged for the next monthly cycle.

transferlegend

Dec 09, 2024  on Shopify

I requested assistance with the installation to my store, but they insisted on not helping and acted incomprehensibly. Later, while I was emailing with Michael, who claimed to be the owner of the app, they removed the app from my store without asking me or getting permission. As if not helping was not enough, they also victimized me by removing the app from my store without permission. I recommend you to think twice before using it.

The Little Red Hut

Nov 25, 2024  on Shopify

The support staff have been very helpful on all occasions I have needed assistance. Very quick to reply and straight to rectify the issue! The only negative I have had with the app is I have found discount codes have clashed with live product options. I haven't yet found a way around this.

Paws in Frames

Nov 20, 2024  on Shopify

I’ve tried at least 15 different apps, and none of them lived up to my expectations—until I found this one. It’s been a total game-changer for my shop! Everything works so smoothly, and the support team is incredible. Huge thanks to Daiserie for going above and beyond to help me out. I can’t recommend this app enough—it’s hands-down the best one I’ve ever used!

Weal.co

Nov 18, 2024  on Shopify

Super application !! Très facile à utiliser, elle inclut tout ce dont j'ai besoin pour personnaliser mes produits. Même les petits détails ont été soigneusement pensés. J’ai testé plusieurs autres solutions avant celle-ci, et c’est de loin la meilleure. De plus, leur service client est remarquable et très rapide.

Monoblanks

Nov 15, 2024  on Shopify

客服支持为非常到位,虽然他们不是无所不能的,但是对于大部分问题都可以做到解决,回复的也非常快,经常当天可以回复,价格也很实惠,性价比之王

Argos Fragrances

Nov 14, 2024  on Shopify

Exceptional Support and Outstanding Functionality! The Live Product Options team has been absolutely fantastic! They went above and beyond to help us set up a custom selection option for our sample pack product page. This was a crucial feature for our store, and they executed it flawlessly. Additionally, they resolved a dynamic price update issue for our engraving service and deluxe engraving service, ensuring the pricing reflects accurately for our customers. To top it off, they collaborated with us to fix a tricky price update issue on the cart page, seamlessly implementing the necessary coding changes in our theme file. A special shoutout to Michael L. for his expertise and dedication. His technical support was top-notch, and he ensured everything was handled efficiently and professionally. The entire team’s support is truly exceptional, and they’ve helped elevate our store’s user experience. If you’re looking for a reliable app with a team that genuinely cares about your success, look no further than Live Product Options! Highly recommended!

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