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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (339)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

azzaik.com

Dec 17, 2024  on Shopify

1.- Amazing customer Service 2.- Respond Fast 3.- The app works like a butter Love how everything is turning in on the store. www.azzaik.com

Deakin & Francis

Dec 16, 2024  on Shopify

The app is simple to navigate and use. The customer care team are very polite with quick responses and get any issues resolved immediately!

Puplin

Dec 10, 2024  on Shopify

Terrible. Bad customer service, glitchy app, and there is no way to cancel your subscription in the app. I still dont get a response and i am going to be charged for the next monthly cycle.

transferlegend

Dec 09, 2024  on Shopify

I requested assistance with the installation to my store, but they insisted on not helping and acted incomprehensibly. Later, while I was emailing with Michael, who claimed to be the owner of the app, they removed the app from my store without asking me or getting permission. As if not helping was not enough, they also victimized me by removing the app from my store without permission. I recommend you to think twice before using it.

The Little Red Hut

Nov 25, 2024  on Shopify

The support staff have been very helpful on all occasions I have needed assistance. Very quick to reply and straight to rectify the issue! The only negative I have had with the app is I have found discount codes have clashed with live product options. I haven't yet found a way around this.

Paws in Frames

Nov 20, 2024  on Shopify

I’ve tried at least 15 different apps, and none of them lived up to my expectations—until I found this one. It’s been a total game-changer for my shop! Everything works so smoothly, and the support team is incredible. Huge thanks to Daiserie for going above and beyond to help me out. I can’t recommend this app enough—it’s hands-down the best one I’ve ever used!

Weal.co

Nov 18, 2024  on Shopify

Super application !! Très facile à utiliser, elle inclut tout ce dont j'ai besoin pour personnaliser mes produits. Même les petits détails ont été soigneusement pensés. J’ai testé plusieurs autres solutions avant celle-ci, et c’est de loin la meilleure. De plus, leur service client est remarquable et très rapide.

Monoblanks

Nov 15, 2024  on Shopify

客服支持为非常到位,虽然他们不是无所不能的,但是对于大部分问题都可以做到解决,回复的也非常快,经常当天可以回复,价格也很实惠,性价比之王

Argos Fragrances

Nov 14, 2024  on Shopify

Exceptional Support and Outstanding Functionality! The Live Product Options team has been absolutely fantastic! They went above and beyond to help us set up a custom selection option for our sample pack product page. This was a crucial feature for our store, and they executed it flawlessly. Additionally, they resolved a dynamic price update issue for our engraving service and deluxe engraving service, ensuring the pricing reflects accurately for our customers. To top it off, they collaborated with us to fix a tricky price update issue on the cart page, seamlessly implementing the necessary coding changes in our theme file. A special shoutout to Michael L. for his expertise and dedication. His technical support was top-notch, and he ensured everything was handled efficiently and professionally. The entire team’s support is truly exceptional, and they’ve helped elevate our store’s user experience. If you’re looking for a reliable app with a team that genuinely cares about your success, look no further than Live Product Options! Highly recommended!

Tatty Devine

Nov 11, 2024  on Shopify

Great app that we are using for a live preview of a couple of personalised necklaces. We used their set up service for a small fee - much better value than having to get this done bespoke. On going support has been helpful and they are keen to solve any issues. Overall it works well online via desktop and mobile. It possibly does slow down the page but to be expected within reason of displaying a complex preview.

One Stop Bride Shop

Oct 31, 2024  on Shopify

Excellent app... Cant beat the price and the features are great. Support is even better. This app got rid of 3 other apps we were using for half the price.

FootyCardsCo

Oct 28, 2024  on Shopify

The support on this app is UNREAL. The app is really great and easy to use, but the support is what makes this app incredible. The staff are so quick to respond and help with many customisations I've had over the last year. Thank you so much

smart-shade.eu

Oct 27, 2024  on Shopify

I am using it only for a few weeks, but it does its work. It has a lot of options and configurations, so probably will work in most cases. Support is helpful and responsive.

My Store

Oct 10, 2024  on Shopify

Small business operation can never be perfect, but this team works hard and we got the job done. I warmly recommend them!

Purlee

Oct 07, 2024  on Shopify

Very happy with the prompt response and support I've received from customer service. In short, I love this app. It offers various customisation and personalisation options for various products and their variants. I sell personalised tote bags and I wanted to give my customers the option to see how their product would look prior to purchase, so the visualiser tool is exactly what I was after. Easy to integrate and works well with Shopify Dawn theme.

Barber Tools

Oct 05, 2024  on Shopify

Großartige App und ein sehr schneller und freundlicher Support! Ich danke Euch sehr für diese grandiose App!

Oculus-Reparo.fr

Sep 10, 2024  on Shopify

L'appli est vraiment souple et adaptable. On l'utilise depuis plus d'un an maintenant et elle nous a permis de mettre en place exactement les options dont on avait besoin, avec le niveau de personnalisation que l'on souhaitait. En plus de ça le support est hyper réactif quand on en a besoin (support en anglais)

Cadourifrumoase.ro

Sep 04, 2024  on Shopify

The plugin and the support are very professional. I had a problem with clicking on the buttons, and within 10 minutes of opening the ticket, he solved my theme problem.

PetCollars.com.au

Sep 04, 2024  on Shopify

It is great for creating custom product options because it's highly customizable. Customer support is awesome and provides solutions to issues and bugs.

Mprint Signs & Design LLC

Aug 30, 2024  on Shopify

Terrible app in my opinion. Keeps deleting my pricelists as soon as i save the work. Customer service is very vague and robotic, not providing any specific solution. These developers are money hungry based on the plans and extension you have to buy jut to get certain features. Basically comes to about $50 monthly on top of overpriced shopify.

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