LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.
Key Strengths
High customization potential, allowing for a wide range of product options configurations.
Excellent customer support, often praised for responsiveness and problem-solving skills.
Effective for upselling by offering additional product options.
User-friendly interface that improves after an initial learning curve, with helpful resources.
Real-time preview feature which enhances customer shopping experience.
Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.
Common Concerns
Initial setup can be challenging and may require additional support for optimization.
Some users experience issues with integration, especially around discount codes.
Instances of poor customer service in resolving specific issues or subscription management.
Potential performance issues affecting page load times when displaying complex options.
Final Thoughts
LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.
Tatty Devine
Nov 11, 2024
on
Shopify
Great app that we are using for a live preview of a couple of personalised necklaces. We used their set up service for a small fee - much better value than having to get this done bespoke.
On going support has been helpful and they are keen to solve any issues.
Overall it works well online via desktop and mobile. It possibly does slow down the page but to be expected within reason of displaying a complex preview.
One Stop Bride Shop
Oct 31, 2024
on
Shopify
Excellent app... Cant beat the price and the features are great. Support is even better. This app got rid of 3 other apps we were using for half the price.
FootyCardsCo
Oct 28, 2024
on
Shopify
The support on this app is UNREAL.
The app is really great and easy to use, but the support is what makes this app incredible. The staff are so quick to respond and help with many customisations I've had over the last year.
Thank you so much
smart-shade.eu
Oct 27, 2024
on
Shopify
I am using it only for a few weeks, but it does its work. It has a lot of options and configurations, so probably will work in most cases. Support is helpful and responsive.
My Store
Oct 10, 2024
on
Shopify
Small business operation can never be perfect, but this team works hard and we got the job done. I warmly recommend them!
Purlee
Oct 07, 2024
on
Shopify
Very happy with the prompt response and support I've received from customer service.
In short, I love this app. It offers various customisation and personalisation options for various products and their variants.
I sell personalised tote bags and I wanted to give my customers the option to see how their product would look prior to purchase, so the visualiser tool is exactly what I was after.
Easy to integrate and works well with Shopify Dawn theme.
Barber Tools
Oct 05, 2024
on
Shopify
Großartige App und ein sehr schneller und freundlicher Support! Ich danke Euch sehr für diese grandiose App!
Oculus-Reparo.fr
Sep 10, 2024
on
Shopify
L'appli est vraiment souple et adaptable. On l'utilise depuis plus d'un an maintenant et elle nous a permis de mettre en place exactement les options dont on avait besoin, avec le niveau de personnalisation que l'on souhaitait. En plus de ça le support est hyper réactif quand on en a besoin (support en anglais)
Cadourifrumoase.ro
Sep 04, 2024
on
Shopify
The plugin and the support are very professional. I had a problem with clicking on the buttons, and within 10 minutes of opening the ticket, he solved my theme problem.
PetCollars.com.au
Sep 04, 2024
on
Shopify
It is great for creating custom product options because it's highly customizable. Customer support is awesome and provides solutions to issues and bugs.
Mprint Signs & Design LLC
Aug 30, 2024
on
Shopify
Terrible app in my opinion. Keeps deleting my pricelists as soon as i save the work. Customer service is very vague and robotic, not providing any specific solution. These developers are money hungry based on the plans and extension you have to buy jut to get certain features. Basically comes to about $50 monthly on top of overpriced shopify.
BulkBlitz
Aug 28, 2024
on
Shopify
This Shopify plugin initially presents a steep learning curve due to its extensive range of options, which can be overwhelming. However, once you get the hang of it, the plugin is incredibly powerful, offering a suite of unique features that can significantly enhance your online store. The support team deserves special mention for their prompt responses and willingness to resolve any issues that arise. Overall, if you're prepared to invest some time in mastering this tool, the benefits are truly remarkable. Highly recommended for those looking to elevate their eCommerce experience!
KönigskindDesigns
Aug 26, 2024
on
Shopify
Eigentlich genau das was ich gesucht hab, jedoch scheinbar unser Kundenstamm nicht, oder noch nicht.
Jedoch haben wir uns nach knapp einem halben Jahr entschieden, dass wir den Service vorerst einstellen.
Erstklassiger Service, den man wirklich wärmstens empfehlen kann.
Jammin Threads
Aug 18, 2024
on
Shopify
I installed the app and worked with it for 2 days. It is very difficult to receive help and communication is very behind.
FBA Easy
Aug 17, 2024
on
Shopify
This app has greatly improved the efficiency of my parcel delivery services. Additionally, the support provided by Michael and his team has been outstanding—they've assisted me without charging for most of the help I've requested. If you're looking for an app that can dynamically calculate prices for products and services, I highly recommend this one.
EaseEaseCurtains
Aug 15, 2024
on
Shopify
I am beyond furious! This issue has occurred three times in total, and it's the exact same problem every time!! The discount code cannot be applied, and you have caused me to lose a $5,000 order!!!!
Tumbler Troll
Aug 10, 2024
on
Shopify
We tried some other apps like this and they were very difficult. This one just has so much more information, it's more intuitive, and they are there to help you. We asked for help in other apps and got AI or links to things related to what I was asking. These guys helped immediately. I had live chat help that was great and I also sent an email about another question that was answered very promptly. The pricing seems very reasonable, too.
My Store
Aug 08, 2024
on
Shopify
Very highly customizable, especially with the addition of custom JavaScript code, makes the life of developers easy. The Support team is also kind, and great to talk with as they have the patience to deal with each and everyone of us users.
Laser Caviar
Aug 04, 2024
on
Shopify
So I had been in an auto accident and remembering where thing are or how to do them is sometimes hard, i found this app and the support has been epic from video helps from developer and ease of communication also a 5 star.
HenKitty
Jul 31, 2024
on
Shopify
I probably tried more than 10 different apps that had great reviews, and there were a lot of reviews. However, all of them were completely unuser friendly, did not have such flexible settings, and most importantly, I did not meet such support as here. I had a problem with displaying photos and text, I wrote to support, and you won’t believe it, they responded in 10 minutes, and within an hour the first problem was solved. A day later, they solved the second problem, although it is worth noting that the problem was on my side, due to a conflict with another app. Super cool app, I will use it! Thanks to the team and Tanmay