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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (335)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

Throw.

Mar 14, 2025  on Shopify

LPO has been a lifesaver!!! I was having trouble finding an app that would provide the live product example preview... This app has so much functionality and it is relatively easy to use. There are good tutorial videos and data. And the customer service is fantastic, their response time is very fast to help you fix anything or tell you how to do something you don't know how to do. I highly recommend this app...

Faintest Ink

Mar 11, 2025  on Shopify

Amazing app with so much functionality and capability, with a responsive and friendly dev team behind it. I have several different product types on my store and each requires its own type of product options, from 100+ image swatches to multiple text inputs to custom photo uploads, etc. Pair this app with the Upload-Lift uploader and everything just works so nicely together. Thank you!

enchantitude

Mar 08, 2025  on Shopify

Honestly the support is exceptional, i know i am always annoying them with requests and stupid questions but. they always reply in the most professional and informative way, they go on endless threads with me on emails and even share visual explanations made for my case scenarios ... even offered to jump on call with me to explain things in detail for my requests. Honestly without this app and their 24/7 support we are nothing ... especially today is weekend, support is literally still helping me out.. i dont see this from any other apps on the market i swear!!

Opa Hans - Die kleine Werkstatt / by AMANiDO

Mar 06, 2025  on Shopify

Nach anfänglichen Problemen sowohl in der App selber als auch im Service hat sich die Sache grundlegend geändert. Ich möchte an dieser Stelle Tanmay vom Service und Michael ein großes Lob aussprechen. Sie haben sich sehr bemüht und zufriedenstellende Lösung innerhalb kurzer Zeit realisiert! Eine kleine Sache hätte ich noch: Es wäre schön, wenn es am Seitenende auch einen "Speichern" und "Produkt ansehen" Button geben würde. Dann bräuchte man nicht immer ganz nach oben scrolen. Macht weiter so, zusammen sind wir auf einem guten Weg!

STORY OF GIFTS

Feb 22, 2025  on Shopify

Am Anfang gab es ein paar Schwierigkeiten mit den Einstellungen. Der Support hat sich aber in wenigen Stunden gemeldet und alle Probleme innerhalb kürzester Zeit gelöst. Ich kann die App weiterempfehlen.

Montario GmbH

Feb 06, 2025  on Shopify

Eine super App, die uns hilft unsere komplexen Produkte abzubilden. Super ist die Funktion dem Nutzer weitere Auswahlmöglichkeiten zu geben und über die App bei Auswahl der Option ein anderes Produkt (Zubehör) mit in den Warenkorb legen zu lassen. Das ist fürs upselling super. Zudem bringt die App auch Importlösungen mit, damit man nicht alle Daten von Hand eingeben kann. Wir können die App nur weiterempehlen.

Elefantasie

Jan 30, 2025  on Shopify

Sehr viele Möglichkeiten stehen zur Verfügung! Bei Fragen schnelle Antworten über den Chat. Sehr hilfsbereiter Support.

A Newborn Nest

Jan 28, 2025  on Shopify

Live Product Options has worked great for my website but the best feature is the customer service! Michael has been great with all my questions!

Lo Golf Pro

Jan 22, 2025  on Shopify

Fantastic App, it lets you add multiple options to your product page with simplicity. Also Michael is super responsive on the support side. I would highly recommend using this app to add more options to your product pages.

flip & tumble

Jan 22, 2025  on Shopify

The app works really nicely once setup. So glad to have a way to offer this feature to our customers. It's going to save me a lot of time since I won't have to make as many mockups, and it will mean customers can see mockups faster. For me the setup was a bit tricky but support did respond via email to questions.

Calico Wood Signs

Jan 18, 2025  on Shopify

I recently had the pleasure of working with the tech support team at LPO Live Product Options, and I can’t say enough good things about the experience! From the moment I reached out for assistance, the team was incredibly responsive and professional. They took the time to fully understand my issue and walked me through every step of the process to ensure it was resolved quickly and efficiently. What impressed me the most was their level of expertise and dedication. Not only did they fix the issue, but they also provided helpful tips to optimize my setup for better performance in the future. Their communication was clear and friendly, making the entire process stress-free. In a world where quality customer support can be hard to come by, the team at LPO Live Product Options stands out as a shining example of how it should be done. Their commitment to helping their customers succeed is evident in every interaction. I’m extremely satisfied and wouldn’t hesitate to recommend their services to anyone needing reliable and knowledgeable tech support. Thank you for going above and beyond!

CaddyDaddy

Jan 17, 2025  on Shopify

Great app. Just what I needed to offer customization on my site. Support is extremly helpful whenever I got stuck during my setup.

Yennyslau Store

Jan 12, 2025  on Shopify

I recommend the app mostly for businesses that have products that require a lot of customization. The technical support is also very good, they respond very quickly. Thank you!

Omega Moto Graphics

Jan 04, 2025  on Shopify

They've been great! have had their plugin for almost 4 years and their support has been amazing. We have a very complex order process and the plugin is perfect for us

McLuLu

Jan 02, 2025  on Shopify

It is an app enable your store to have the options you need. It is not perfect yet, but it is a tool beyond excellent grade than you expect. Their timely support makes you confident on the future of this tool - better & more features!

Metalenplatenshop.nl

Dec 19, 2024  on Shopify

Never seen such a beautiful app as LPO. It does not lack any option. Support is spot on after having a few questions. Works both on desktop as on mobile, our customers love using it and has positive effect on our business.

azzaik.com

Dec 17, 2024  on Shopify

1.- Amazing customer Service 2.- Respond Fast 3.- The app works like a butter Love how everything is turning in on the store. www.azzaik.com

Deakin & Francis

Dec 16, 2024  on Shopify

The app is simple to navigate and use. The customer care team are very polite with quick responses and get any issues resolved immediately!

Puplin

Dec 10, 2024  on Shopify

Terrible. Bad customer service, glitchy app, and there is no way to cancel your subscription in the app. I still dont get a response and i am going to be charged for the next monthly cycle.

transferlegend

Dec 09, 2024  on Shopify

I requested assistance with the installation to my store, but they insisted on not helping and acted incomprehensibly. Later, while I was emailing with Michael, who claimed to be the owner of the app, they removed the app from my store without asking me or getting permission. As if not helping was not enough, they also victimized me by removing the app from my store without permission. I recommend you to think twice before using it.

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