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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (263)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

My Store

Jun 23, 2025  on Shopify

Live Product Options is hands-down the best app for product customization on Shopify. The live preview, conditional logic, and add-on pricing work flawlessly—and our customers love seeing their customizations in real time. It’s easy to set up, incredibly flexible, and the support team is top-notch. If you sell personalized products, this app is a game-changer. Highly recommended!

Sticky Print Pixels

May 27, 2025  on Shopify

The best app of it's kind by far. My needs are quite challenging and LPO is the only app that does it all. Support is alway top notch too.

Inpromoshop

May 15, 2025  on Shopify

LPO Live Product Options is the perfect app for creating option sets for products, whether simple or complex. It's incredibly flexible and powerful, making it ideal for advanced product configurations that go beyond the basics. For our business, it's by far the most important app in the entire store. The functionality it offers is unmatched, and it has become essential to our workflow.

ShakeNext

May 05, 2025  on Shopify

The app itself is solid. However, in my opinion, charging extra for exporting to SVG is a complete rip-off! This should be included in the normal subscription.

Jesse Itzler

Apr 30, 2025  on Shopify

Awesome! We have complex customization options for a niche product and this app handled it easily. Their customer service team was also incredibly responsive and they offered live calls to go through any issues we had. Highly recommend.

Kate LeBoeuf Designs

Apr 25, 2025  on Shopify

This a great app! user friendly, outstanding support (@Duaas). Makes Shopify variants work beautifully. The app makes what is complex seem easy and the training and support makes it special. I give Live Options the highest recommendation.

Zia Embroidery & Laser Engraving

Apr 24, 2025  on Shopify

I had so many questions being a first time Shopify owner and when I tried setting up my own customizations for my Shopify store I was a bit lost. I sent a chat and Tanmay quickly picked up, we got on a Zoom call and spent a hour troubleshooting and helping me fix a few errors I made. I cannot express how thankful I am and I am so happy I choose this application Customer Service is Superb!!!!!

Misaki

Apr 02, 2025  on Shopify

I’m genuinely impressed by Live Product Options. This app has completely transformed the way my customers interact with products on my Shopify store. The possibilities truly feel endless, from simple drop-downs to sophisticated conditional logic, there’s practically no limit to what you can create. Yet, despite this versatility, the app remains incredibly user-friendly and intuitive, even for beginners. Additionally, their customer support is fantastic, friendly, fast and helpful whenever I’ve needed them. You can really see that a lot of brain work and passion went into creating this app. I’ve seen immediate improvements in customer engagement and conversions. Absolutely recommend this app to anyone wanting powerful customisation without the hassle. A true gem!

Break Time

Apr 01, 2025  on Shopify

Very happy with this app, been using it for years, it has everything needed to customize products. Customer support is also good and fast.

Bijou Lab

Mar 23, 2025  on Shopify

This app is great for giving us a functionality we needed where we needed custom add ons and a more complex product.

TOROLINE

Mar 21, 2025  on Shopify

Amazing app and Great support team, guided me to the instruction manual when needed. Really helpful! Thank you LPO team!

Throw.

Mar 14, 2025  on Shopify

LPO has been a lifesaver!!! I was having trouble finding an app that would provide the live product example preview... This app has so much functionality and it is relatively easy to use. There are good tutorial videos and data. And the customer service is fantastic, their response time is very fast to help you fix anything or tell you how to do something you don't know how to do. I highly recommend this app...

Faintest Ink

Mar 11, 2025  on Shopify

Amazing app with so much functionality and capability, with a responsive and friendly dev team behind it. I have several different product types on my store and each requires its own type of product options, from 100+ image swatches to multiple text inputs to custom photo uploads, etc. Pair this app with the Upload-Lift uploader and everything just works so nicely together. Thank you!

enchantitude

Mar 08, 2025  on Shopify

Honestly the support is exceptional, i know i am always annoying them with requests and stupid questions but. they always reply in the most professional and informative way, they go on endless threads with me on emails and even share visual explanations made for my case scenarios ... even offered to jump on call with me to explain things in detail for my requests. Honestly without this app and their 24/7 support we are nothing ... especially today is weekend, support is literally still helping me out.. i dont see this from any other apps on the market i swear!!

Opa Hans - Die kleine Werkstatt / by AMANiDO

Mar 06, 2025  on Shopify

Nach anfänglichen Problemen sowohl in der App selber als auch im Service hat sich die Sache grundlegend geändert. Ich möchte an dieser Stelle Tanmay vom Service und Michael ein großes Lob aussprechen. Sie haben sich sehr bemüht und zufriedenstellende Lösung innerhalb kurzer Zeit realisiert! Eine kleine Sache hätte ich noch: Es wäre schön, wenn es am Seitenende auch einen "Speichern" und "Produkt ansehen" Button geben würde. Dann bräuchte man nicht immer ganz nach oben scrolen. Macht weiter so, zusammen sind wir auf einem guten Weg!

STORY OF GIFTS

Feb 22, 2025  on Shopify

Am Anfang gab es ein paar Schwierigkeiten mit den Einstellungen. Der Support hat sich aber in wenigen Stunden gemeldet und alle Probleme innerhalb kürzester Zeit gelöst. Ich kann die App weiterempfehlen.

Montario GmbH

Feb 06, 2025  on Shopify

Eine super App, die uns hilft unsere komplexen Produkte abzubilden. Super ist die Funktion dem Nutzer weitere Auswahlmöglichkeiten zu geben und über die App bei Auswahl der Option ein anderes Produkt (Zubehör) mit in den Warenkorb legen zu lassen. Das ist fürs upselling super. Zudem bringt die App auch Importlösungen mit, damit man nicht alle Daten von Hand eingeben kann. Wir können die App nur weiterempehlen.

Elefantasie

Jan 30, 2025  on Shopify

Sehr viele Möglichkeiten stehen zur Verfügung! Bei Fragen schnelle Antworten über den Chat. Sehr hilfsbereiter Support.

A Newborn Nest

Jan 28, 2025  on Shopify

Live Product Options has worked great for my website but the best feature is the customer service! Michael has been great with all my questions!

Lo Golf Pro

Jan 22, 2025  on Shopify

Fantastic App, it lets you add multiple options to your product page with simplicity. Also Michael is super responsive on the support side. I would highly recommend using this app to add more options to your product pages.

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