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Customer reviews: LPO Live Product Options

Develop by Cloudlift

Reviews (253)

Overall rating
4.8

What Merchants Think

LPO Live Product Options is generally well-received by merchants who appreciate its flexibility and rich feature set for customizing product options. Many users highlight its positive impact on customer experience and sales, while exceptional customer support is frequently mentioned as a standout aspect. Despite its numerous advantages, some users report difficulties with setup and occasional support challenges.

Key Strengths

  • High customization potential, allowing for a wide range of product options configurations.
  • Excellent customer support, often praised for responsiveness and problem-solving skills.
  • Effective for upselling by offering additional product options.
  • User-friendly interface that improves after an initial learning curve, with helpful resources.
  • Real-time preview feature which enhances customer shopping experience.
  • Streamlines complex product order processes, particularly valuable for businesses with highly customizable offerings.

Common Concerns

  • Initial setup can be challenging and may require additional support for optimization.
  • Some users experience issues with integration, especially around discount codes.
  • Instances of poor customer service in resolving specific issues or subscription management.
  • Potential performance issues affecting page load times when displaying complex options.

Final Thoughts

LPO Live Product Options is a powerful app that offers significant benefits for merchants needing highly customized product options, proven by its large number of positive reviews. The app's support team is widely praised for their expertise and responsiveness, although there are occasional concerns about setup difficulties and specific functionalities. Overall, it is a highly recommended tool for enhancing eCommerce store offerings with customization capabilities.

Bopizy

Aug 19, 2025  on Shopify

Super application. Le service support est au top, ils sont dispo pour aider et très réactif. Je recommande !

Tratter Engineering GmbH

Aug 04, 2025  on Shopify

We were a bit unsure at first about how to implement it into the “Horizon” theme, but thanks to the excellent support from Cloudlift, we were able to integrate LPO into our shop without major effort.

Belle Cose Home

Jul 28, 2025  on Shopify

We've tested several product options apps on Shopify, and **Live Product Options** is by far the most flexible and reliable. The custom logic capabilities and formula-based pricing give us complete control over complex setups. It's perfect for made-to-measure products like ours. The interface is clean, fast, and stable. Most importantly — the support team is absolutely outstanding. Michael from the support team went above and beyond to help us debug a tricky configuration issue. His technical insight and quick response made a huge difference. If you're serious about product customization, LPO is the only app you need. Highly recommended! – Tolga / Belle Cose Home

Düsseldorfer Kontor ❤️

Jul 16, 2025  on Shopify

I'm very disappointed. The app has difficulty implementing extensive configurations. Customer support confirmed this in writing. Afterward, I'm transferred to a supervisor, who rudely and unprofessionally fobs me off, even though I've repeatedly described all the steps for the desired configuration in as much detail as possible. No support, no insight, and we only had a few configurations in the shop. It would have been easy to familiarize ourselves with the products. No interest in addressing the problem. Many other apps are significantly better. Afterward, I requested a cancellation of the contract, but there was no further response. Those statements are simply not true, Michael. We've been fumbling with your app since February 2025, and the implementation isn't working. Your integration was far too late and was very arrogant and unprofessional. Furthermore, the app isn't "the best"—it only has 271 reviews. There are better ones! You mentionend my full name: Rechtsanwältin M. Jackwerth / Kanzlei Jackwerth

ATOMI SHINE LIMITED

Jul 15, 2025  on Shopify

The customer service is very good. They always reply to me in time and help me solve the problem. The customized display effect is also very good.

25∙PASSIONS

Jul 14, 2025  on Shopify

I've finally found everything I need in one single app! I had been searching for a solution that combines product options with volume discount functionality, but all the apps I tried before either only offered one or weren't compatible with each other. Nothing really worked the way I needed it to until now. This app has both features in one, and it's exactly what I was looking for. The only thing missing was some simple style settings, like basic color adjustments, but the support team helped me with everything and customized the design exactly how I wanted it. Their help was fast, kind, and super professional. I’m completely satisfied and really happy I found this app!

OliSign

Jul 13, 2025  on Shopify

LPO is a powerful APP, and I am only a store owner who is trying to start online business, so there were many questions for products set up. the support team member : Tanmay help me fixed all of them by an hour zoom meeting. I really appreciate that service: Patience, skilled, kind.Highly recommended。

ecotex digital

Jul 09, 2025  on Shopify

Live Product Options has allowed me to bring my complex pricing structure – originally managed in Excel – directly into my product pages with full control and flexibility. It's the only app I found that could handle this level of customization. On top of that, their support team is fast, helpful, and really knows what they're doing. Thanks to them, I’ve been able to implement everything just as I wanted. Highly recommended if your store needs advanced product configurations!

Düsseldorfer Kontor ❤️

Jul 07, 2025  on Shopify

I'm very disappointed. The app has difficulty implementing extensive configurations. Customer support confirmed this in writing. Afterward, I'm transferred to a supervisor, who rudely and unprofessionally fobs me off, even though I've repeatedly described all the steps for the desired configuration in as much detail as possible. No support, no insight, and we only had a few configurations in the shop. It would have been easy to familiarize ourselves with the products. No interest in addressing the problem. Many other apps are significantly better. Afterward, I requested a cancellation of the contract, but there was no further response.

PScallme

Jul 04, 2025  on Shopify

Great app, easy to apply to different products with al kind of options. The support is friendly and fast.

My Store

Jun 23, 2025  on Shopify

Live Product Options is hands-down the best app for product customization on Shopify. The live preview, conditional logic, and add-on pricing work flawlessly—and our customers love seeing their customizations in real time. It’s easy to set up, incredibly flexible, and the support team is top-notch. If you sell personalized products, this app is a game-changer. Highly recommended!

Sticky Print Pixels

May 27, 2025  on Shopify

The best app of it's kind by far. My needs are quite challenging and LPO is the only app that does it all. Support is alway top notch too.

Inpromoshop

May 15, 2025  on Shopify

LPO Live Product Options is the perfect app for creating option sets for products, whether simple or complex. It's incredibly flexible and powerful, making it ideal for advanced product configurations that go beyond the basics. For our business, it's by far the most important app in the entire store. The functionality it offers is unmatched, and it has become essential to our workflow.

ShakeNext

May 05, 2025  on Shopify

The app itself is solid. However, in my opinion, charging extra for exporting to SVG is a complete rip-off! This should be included in the normal subscription.

Jesse Itzler

Apr 30, 2025  on Shopify

Awesome! We have complex customization options for a niche product and this app handled it easily. Their customer service team was also incredibly responsive and they offered live calls to go through any issues we had. Highly recommend.

Kate LeBoeuf Designs

Apr 25, 2025  on Shopify

This a great app! user friendly, outstanding support (@Duaas). Makes Shopify variants work beautifully. The app makes what is complex seem easy and the training and support makes it special. I give Live Options the highest recommendation.

Zia Embroidery & Laser Engraving

Apr 24, 2025  on Shopify

I had so many questions being a first time Shopify owner and when I tried setting up my own customizations for my Shopify store I was a bit lost. I sent a chat and Tanmay quickly picked up, we got on a Zoom call and spent a hour troubleshooting and helping me fix a few errors I made. I cannot express how thankful I am and I am so happy I choose this application Customer Service is Superb!!!!!

Misaki

Apr 02, 2025  on Shopify

I’m genuinely impressed by Live Product Options. This app has completely transformed the way my customers interact with products on my Shopify store. The possibilities truly feel endless, from simple drop-downs to sophisticated conditional logic, there’s practically no limit to what you can create. Yet, despite this versatility, the app remains incredibly user-friendly and intuitive, even for beginners. Additionally, their customer support is fantastic, friendly, fast and helpful whenever I’ve needed them. You can really see that a lot of brain work and passion went into creating this app. I’ve seen immediate improvements in customer engagement and conversions. Absolutely recommend this app to anyone wanting powerful customisation without the hassle. A true gem!

Break Time

Apr 01, 2025  on Shopify

Very happy with this app, been using it for years, it has everything needed to customize products. Customer support is also good and fast.

Bijou Lab

Mar 23, 2025  on Shopify

This app is great for giving us a functionality we needed where we needed custom add ons and a more complex product.

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