In today’s fast-paced digital world, finding genuine care and attentive service can make all the difference. Mona exemplifies what customer service should be—thoughtful, reliable, and truly dedicated to helping me. Whether it was assisting with a complex issue or simply offering a reassuring quote. Mona’s professionalism shines through in every interaction. She tackles challenges I have given her positivity, turning even the most difficult situations into an opportunity for understanding and resolution. She transforms customer service from a routine task into an experience marked by care, respect, and optimism. Thank you for all the help you have given me and for the help going forward.

We are absolutely thrilled with the LitCommerce solution and their incredible support team. Everyone we’ve worked with has been responsive, professional, knowledgeable and timely, making the entire experience seamless. The platform has great features and is flexible, giving us exactly the tools we need to support and grow our business, and it’s truly a world apart from our previous vendor. The documentation and video training are excellent resources that make learning simple. We couldn’t be happier and are grateful to have found a solution we can fully rely on for both product and service.

great ap. I tried others and they were very frustrating to get to work but LitCommerce was easy to understand and the customer support was to notch.

The support team is fast and very helpful! They have answered all of our questions in a timely manor and have helped us troubleshoot any issues we have had! Very great team!

Norah and Evelyn are very helpful. fast response solved my problems. good job!

Customer care is responsive and helpful.

Quick help when needed!

I had a specific issue that Harvey was able to help me with and then he asked a generic follow up question that prompted me to ask about a completely unrelated issue I was having with Amazon. Harvey then sent me a link to a video that explained how to resolve my problem with Amazon so it was an amazing experience. I probably would have never brought up the issue with Amazon without his additional questions so I really appreciate it! Thanks!

Great app. I alsways have a great experience with the support team. Evelyn is very helpful.

The help from lit commerce was exceptional the agent Evelynn was the best service I have ever had from 3 party software companies in ages. I hope Lit commerce recognizes her and gives her the credit she deserves along with compensation if possible.

Alayna was so helpful to me. I came in knowing nothing about setting up LitCommerce, and she was able to clearly and patiently help me through the setup process. I am so impressed with Litcommerce's chat help...

Very useful for syncing stock with Reverb. Support Communication is always swift and helpful.

This app is outstanding. It does everything I need and most importantly, the support staff is unmatched. I ask a question and get an immediate response. The tech team has helped run larger processes in a quick and timely manner. I have never had such a great experience with the helpful and friendly reps. The only problem for me is that Amazon does not import names and addresses on their orders. (They are waiting for approval) but this is something we are working around at this time without too much disruption. After that is done, there are no issues I am aware of. AND...I have almost 80K SKUS so they are handling a large qty of SKUs. Highly Recommend.

very good app, customer support is superb. cannot fault. HIGHLY RECOMMEND!

If you want to sell on multiple platforms, this is THE app you want to use. The staff is responsive and very professional. This app has helped my business tremendously!

Honestly the best customer service I've ever had! Shout out to Quỳnh Anh, she helped me so so so much. Couldn't ask for a better customer service!

nick au top

The customer support for this app is amazing! Norah was incredibly helpful in resolving my synchronization issue. I really appreciate her assistance and professionalism!

I’ve had the chance to work with a few support agents at LitCommerce, and Nick was the most recent one I connected with. He is friendly, patient, and very supportive. With his guidance, I was able to resolve many of the issues I was facing in the system quickly and smoothly. What stood out the most was how approachable and professional he was—he made the whole process less stressful and much easier to handle. Overall, it was a really positive experience working with Nick, and I truly appreciate his support.