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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by Shopify

Reviews (648)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Downskale

Jan 15, 2025  on Shopify

Fantastic support team. I've had a number of questions and the team has always been very responsive and have found solutions to my questions. I've been using this app for the past few months and everything is working smoothly as designed.

The Giftware Company

Jan 10, 2025  on Shopify

I have just downloaded this app and so far the customer service has been incredible! Very quick and thorough responses! Very excited to get cracking using this and I believe it will help me to scale incredibly quickly! Thank you Rachel and Alayna for all your help on my first day using this!

Apache Audio

Jan 08, 2025  on Shopify

Amazing support team!

Garrett Park Guitars

Jan 05, 2025  on Shopify

Harvey helped me resolve an issue in an efficient and effective manner. His guidance was clear and given in a friendly, positive way.

Lost Lake Designs

Jan 05, 2025  on Shopify

Tech support is very helpful! Had many questions answered quickly. Audrey and Pauline are fantastic!

Meekilli Accessoires

Jan 02, 2025  on Shopify

Die app ist super und macht was es verspricht. Bei fragen und Support war Rosalie sehr schnell und sehr hilfsbereit. Danke nochmal!

Andecraft Music

Jan 01, 2025  on Shopify

Excellent live chat support, always available and helpful

My good feeling

Dec 31, 2024  on Shopify

Great support and excellent assistance with setting up the channels! Highly recommended! They are very accommodating and even adjust the paid plans to meet your needs.

Amin Corporation

Dec 25, 2024  on Shopify

Moisza

Dec 25, 2024  on Shopify

The support is fast and efficient. Rachel is helpful and gave lots of useful information. The app is practical and comprehensive. I'm glad I found the app.

320 Coins

Dec 18, 2024  on Shopify

Very good support - Clean and easy to figure out interface.

Streetnova

Dec 18, 2024  on Shopify

Works well, everything is great

Antique Books Australia

Dec 17, 2024  on Shopify

LitCommerce is a wonderful solution and their tech support (such as RUBY) are the best!! Wonderful communication skills and exceptional problem solving abilites. Highly recommend.

Ploutone

Dec 15, 2024  on Shopify

Pretty easy to use overall. Takes a bit of time to learn all of the features, but the UX is pretty straightforward and intuitive. Customer support is stellar. Definitely among the best support I've received on any Shopify app

RocketMusic

Dec 11, 2024  on Shopify

I've been using LitCommerce for the past 2.5 years to integrate my Reverb store with my Shopify store. The setup/integration was pretty simple, and the process works very well. I do all of my product editing in Shopify, then I export that info to my Reverb store through LitCommerce. Reverb orders then get seamlessly synced to Shopify also through LitCommerce. I've had a few minor problems over this time, but the folks at LitCommerce have always fixed things very quickly. Same day or next day solutions have been my experience. Overall, I'm very happy with the service and the support.

Hair Twisters

Dec 11, 2024  on Shopify

This app and crew is amazing! So happy to join with Litcommerce

Jordan Guitars

Dec 05, 2024  on Shopify

Superb service today -thank you!

FiveSeasonStuff

Dec 04, 2024  on Shopify

The customer service provided by LitCommerce is exceptional and the support is around the clock help. Thoughtful, informative and polite. Today Harvey helped me with a problem I had and solved it immediately. Thumbs up!

Airislivays

Nov 29, 2024  on Shopify

muy sencilla de usar , y el service al cliente tiene respuestas muy rapidas

Joyous Creations & Co.

Nov 27, 2024  on Shopify

I'd like to commend Harvey for his outstanding support. On multiple occasions, he has been incredibly helpful, ensuring that I received accurate and detailed information regarding my channels with LitCommerce. Harvey went above and beyond to offer practical solutions and guidance, making the process much easier to navigate. His patience and willingness to assist at every step has been invaluable. It's clear that he is dedicated to providing excellent service, and I truly appreciate his efforts. Thank you, Harvey, for your exceptional support!

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