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Customer reviews: LitCommerce Amazon eBay Etsy +

Develop by LitCommerce

Reviews (484)

Overall rating
4.8

What Merchants Think

Merchants generally have a positive outlook on "LitCommerce Amazon eBay Etsy +," highlighting its ease of use, integration capabilities, and exemplary customer service. Many appreciate the app's functionality in managing multiple sales channels and inventory synchronization, with several reviews praising the personalized support that sets the app apart from competitors.

Key Strengths

  • Simple setup and user-friendly interface.
  • Effective synchronization across multiple platforms, particularly Shopify, eBay, and Etsy.
  • Exceptional customer support with personalized assistance.
  • Valuable instructional videos and clear documentation.
  • Customizable templates for individual sales channels.

Common Concerns

  • Issues with Amazon integration due to API limitations.
  • Confusions during initial setup for some merchants.
  • Challenges with syncing specific product details like descriptions and categories.
  • Difficulty canceling the service reported by a few users.

Final Thoughts

Overall, "LitCommerce Amazon eBay Etsy +" is well-received for its robust set of features and excellent customer support. While there are some challenges, particularly with Amazon integration and initial setup, most users find the app a valuable tool for streamlining cross-platform listings and inventory management. Continuous improvements and responsive support make it a highly recommended choice for e-commerce businesses.

Juliaellietate

Apr 21, 2024  on Shopify

I have been using Litcommerce for a few months now and I am really happy with it, so much so I have now signed up for a year. Also the customer service is excellent! They sort any problems out really quickly

A&V

Apr 19, 2024  on Shopify

I really liked the customer support, if it weren’t for the manager he would probably have given up filling it halfway through

Palen Music

Apr 18, 2024  on Shopify

Houser Racing

Apr 18, 2024  on Shopify

They are always available to help answer questions!

cassandrastrings.com

Apr 17, 2024  on Shopify

Well made app. I have used other and they do not even compare in quality or service. This has them all beat. Thanks for a great Team of people I am able to keep the online advertising moving along without having to spen too much time. Thanks!!!

Yachts and Diesels

Apr 16, 2024  on Shopify

The agent Rachel helped a lot with uploading listings from eBay to Shopify and guided through the entire process with screenshots that made it really easy to understand. Compared to every other platform I've used, LitCommerce really has the best agents and they put you first whether it's taking your time or actually sitting you through it.

diecast happy

Apr 15, 2024  on Shopify

Very good customer service. Updates regularly.

Design House Print Shop

Apr 14, 2024  on Shopify

This app is very helpful for keeping up my 4 stores. Louisa was especially helpful in walking me through the whole process. I could not have done it without her. She was knowledgeable, kind and courteous. I couldn't have asked for a better agent to assist me.

Mode Motif

Apr 10, 2024  on Shopify

App is easy to use and understand. Even if you do need help they always respond in a timely manner. I highly recommend. It's more expensive but worth it.

Artsplashes.com

Apr 10, 2024  on Shopify

My help has always been all that I could have wish for. Rosalie was great to work with. I have always found Harvey and all of the gang at the help desk very courteous and informative. Being somewhat computer illiterate and not very well acquainted with the rules of Amazon, they have been a great help.

ChristophersComics

Apr 09, 2024  on Shopify

Excellent. Very nice and professional aide from the helpdesk. I was able to navigate through to get my Etsy listings up and into Shopify.

Replay Guitar Exchange

Apr 09, 2024  on Shopify

Great product, great service

R and T Music

Apr 09, 2024  on Shopify

Very useful tool to have, simple and effortless and if you are ever stuck their support team is amazing! Thanks for all your help Rachel.

Earth Fire Wind Water

Apr 08, 2024  on Shopify

We have been working with the LitCommerce app for a while now and find it very easy to use & great value for money. We use the $29 plan as we have 3 channels (Amazon, eBay & Etsy) If you get stuck the Support Team is available 24/7 to help and is very friendly. We recommend this app to any business looking to manage everything under 1 roof. We love avoiding double-up orders and Item Count issues. Thank you LitCommerce & the team :) Very Happy Business Owner Australia

Ambigram

Apr 06, 2024  on Shopify

I tried to set up 2 other apps before finding LitCommerce, spending days wasted trying to sync our products to Amazon. The customer service has been excellent so far, Rachel has been awesome with her help to get everything set up. The interface is also way better than the other 2 i tried.

Picky Pick Musical Instruments & Accessories

Apr 04, 2024  on Shopify

Easy to navigate, good syncing and editing options, and good support!

Lebanon Candle Company

Apr 03, 2024  on Shopify

Hands down the BEST customer service I have EVER recieved in 8 plus years of working with apps on Shopify. The amount of time this app and customer service has saved me can not me measured. They literally stayed on chat with me as I set everything up and pointed out things to fix, etc. I have tried other apps similar to this that I could NOT get to work correctly as we have a large catalog. I had reached out to other apps in regards to the same thing with no resolve. This App , no problem at all!! DO NOT THINK TWICE DOWNLOAD THIS APP!!

Resilient Bunny Treats

Apr 02, 2024  on Shopify

great support, quick and easy to follow. The app has been good so far, not too confusing and easy to use.

TinyPrints

Apr 01, 2024  on Shopify

they were prompt in their replies and tried there best to help solve the issue. I did solve the issue myself but Jean still explained to me about how the issue occurred so I have better understanding of what happened. The app is great and user friendly, it has a guide and pop on what to do and is over all seamless.

ChurchGear

Mar 28, 2024  on Shopify

We were having trouble finding an integration for one of our marketplaces. Eventually we found LitCommerce and it worked so well for us that we decided to use it for all of our marketplace integrations. The support team has been very responsive in answering all of our questions, which was a key component in our decision to use this app.

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