I switched from Sendowl because I needed more than 1gb of file storage and LDT had - more file storage - a customer download portal all for a cheaper price. The app is great overall and works fine, customer service is great.... HOWEVER, there are a lot of little annoying things that stop this app from being perfect: 1) You can't edit all your email templates from settings, you have to scavenger hunt to find each one. 2) When you update a digital product you can send an update message by email, but it forces you to change the entire template just for that one instance. Sendowl was very simple. you had your base email template and when you send the update you could add a custom message that would only apply to that one email. 3) You can’t reset downloads for customers' orders. There is only an "add extra download" button where you have to give them an extra download. But if you give the customer too many, you have to subtract the number of downloads to the number you want the customer to have. Sometimes it just doesn’t work, so you have to contact customer service, and then customer service seems to only be available on European time…. like come on, just make a reset download button. 4) Their portal page is great but has very little customizability…some of which customer service can help with……but yea These are some of the major ones. All in all, after comparing all the other top rated digital download apps, LDT is definitely the best balance of price and features. I would say Sky pilot would be be one step up in terms of features and complete package, but they expensive af….so

Cade has been super helpful with helping us figure out workarounds every step of the way! Great customer service and the app has improved efficiencies for us across the board. Thank you!

This company has been very helpful in getting things setup just exactly how I wanted! The program runs smoothly and provides just enough space for my needs at this time. Thank you!

The service is very good. This is the best plug-in I have ever used in shopify. I will always use it. The user experience is great.

I used this app for the first time today..very easy to navigate and an issue I faced it was solved within minutes after contacting the support. I am currently using the free version as this will do for me for the time being as I am just starting out, however, even if I need to upgrade I wouldn't hesitate as it is one of the most affordable apps in shopify! I highly recommend.

I had a great experience with LDT Digital Downloads app! The customer service is amazing. They're really kind and patient, and they respond super quickly. I had a problem with it not working with another upsell app, but their team jumped on it right away and got everything running smoothly. I'm very impressed with their quick and effective help. I highly recommend this app to anyone using LDT Digital Downloads app. They truly go above and beyond!

I like it very much I am new to this world of digital and so far everything that I wanted to do I have understood the instructions was very clear to me

Very good. Built for Shopify, so if you're a little bit familiair with shopify, it will be rather easy to use. Used the chat for a question and got an immediate reply.

So far, I've found this to be extremely intuitive and easy to set up. The only issue I've run into so far is the Download All function seems to only download the first item in the order. Other than that everything is working great.

J'ai téléchargé l'application il y a quelques jours et tout semble fonctionner correctement. Je suis surtout contente de pouvoir avoir des emails traduits selon la langue de mon client.

Super helpful, quick responses, super quick implementations by dev team, special thanks to cady and the whole team, it didn't take them a day to optimize and bring the features i asked for, crazy good!

Finally, I found the perfect digital downloads app that caters to all my needs. I must also commend the amazing customer support, always ready to assist with all my requests!

The app is just great, so I tried every single one in Shopify and this one is by far the best. The support is also simply first-class, can be reached at any time and takes a lot of time to solve the problem. Anyone who likes things uncomplicated is in good hands here.