Great app and amazing support! All of requested changes or fixes are being implemented very quickly. Easily the best digital downloads app!

LDT has been so easy to install and integrate with our Shopify store. We were up and running with digital downloads almost immediately. LDTs customer service is always prompt to respond when we've had questions and very clear in their guidance. We highly recommend LDT.

I don't know what is going on with this app. It started off so well. My customers were receiving their digital products immediately. Now, a month later, customers are waiting hours for orders to be fulfilled and are coming back to me unhappy they've spent money without a product in their inbox. And the helpdesk takes days to get back to me. I will be cancelling. At this point, I get my products to my customers faster manually.

This app was perfect for my needs when I realized I needed to switch apps. I love that I can make a download and external link. This was needed for a product that has both a printable PDF and online version. It's easier to navigate and setup than other apps too.

Thanks for your best software for I have been easily access and learn more ... Softlydigitalindia, India

I just started using it and I am very pleased with the ease of use. But perhaps THE BEST PART is the responsiveness of the support team. In this digital age so many companies have good products --- sometimes even great products but disappointing support teams. I am glad to say that LDT Digital Downloads is NOT a disappointment. And for the price point of an app specifically built for Shopify. This is such a great deal. I have clients whose Shopify back offices I build and I will definitely be pitching this app to them as well. Great job App developers and Support team. Keep up the great work!

The app is great, very customizable and the support team is so helpful and patient!! Would recommend to anyone :)

This app is amazing! And the best support I have ever gotten from a Shopify app! We released a movie and used this app to allow users to log into a portal to view our movie. They needed to purchase it so this app worked good with verifying their order number AND purchase email. Once they did and logged in, they could start streaming! However, we ran into an issue as we didn't want to upload the movie, but instead wanted to use a streaming app like Vimeo but their app didn't have this feature... so we pinged their support and they got it added in within 15 minutes! AMAZINGGGGG! Highly recommend!

After yet another undelivered email from Shopify's free Digital Downloads, I came looking for something better. I'm very glad I found LDT! Wow. I installed it an hour ago and have been having fun customising it since. My outbound 'download your content' email looks AMAZING. Really really cool. I can use my own SMTP server! That's a great feature. This feels like a really well done app. I'm already subscribed and if everything works well over the next few days I'll upgrade to a yearly membership. Terrific value especially as I only have a few small files. Thanks, LDT team! I'm very happy to support you and wish you great success. ✌️

Hello. So far very good experience with the app. I also contacted support, they were polite and helpful.

We recently moved our digital download products from two different apps to LDT Digital Downloads Products and we couldn't be more pleased. All our products are running smoothly on one app now and process has been beyond seamless. Looking forward to adding more products with this great addition to our Shopify store!

I switched from Sendowl because I needed more than 1gb of file storage and LDT had - more file storage - a customer download portal all for a cheaper price. The app is great overall and works fine, customer service is great.... HOWEVER, there are a lot of little annoying things that stop this app from being perfect: 1) You can't edit all your email templates from settings, you have to scavenger hunt to find each one. 2) When you update a digital product you can send an update message by email, but it forces you to change the entire template just for that one instance. Sendowl was very simple. you had your base email template and when you send the update you could add a custom message that would only apply to that one email. 3) You can’t reset downloads for customers' orders. There is only an "add extra download" button where you have to give them an extra download. But if you give the customer too many, you have to subtract the number of downloads to the number you want the customer to have. Sometimes it just doesn’t work, so you have to contact customer service, and then customer service seems to only be available on European time…. like come on, just make a reset download button. 4) Their portal page is great but has very little customizability…some of which customer service can help with……but yea These are some of the major ones. All in all, after comparing all the other top rated digital download apps, LDT is definitely the best balance of price and features. I would say Sky pilot would be be one step up in terms of features and complete package, but they expensive af….so

Cade has been super helpful with helping us figure out workarounds every step of the way! Great customer service and the app has improved efficiencies for us across the board. Thank you!

This company has been very helpful in getting things setup just exactly how I wanted! The program runs smoothly and provides just enough space for my needs at this time. Thank you!

The service is very good. This is the best plug-in I have ever used in shopify. I will always use it. The user experience is great.

I used this app for the first time today..very easy to navigate and an issue I faced it was solved within minutes after contacting the support. I am currently using the free version as this will do for me for the time being as I am just starting out, however, even if I need to upgrade I wouldn't hesitate as it is one of the most affordable apps in shopify! I highly recommend.

I had a great experience with LDT Digital Downloads app! The customer service is amazing. They're really kind and patient, and they respond super quickly. I had a problem with it not working with another upsell app, but their team jumped on it right away and got everything running smoothly. I'm very impressed with their quick and effective help. I highly recommend this app to anyone using LDT Digital Downloads app. They truly go above and beyond!

I like it very much I am new to this world of digital and so far everything that I wanted to do I have understood the instructions was very clear to me

Very good. Built for Shopify, so if you're a little bit familiair with shopify, it will be rather easy to use. Used the chat for a question and got an immediate reply.

So far, I've found this to be extremely intuitive and easy to set up. The only issue I've run into so far is the Download All function seems to only download the first item in the order. Other than that everything is working great.