Reviews: LDT Digital Downloads

Customer reviews: LDT Digital Downloads, E‑books

Reviews (176)

Overall rating

5

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What Merchants Think

The overall feedback for "LDT Digital Downloads" is overwhelmingly positive. Merchants greatly appreciate the app's ease of use, robust features, and the exceptional support provided by the team, particularly for non-technical users. Many reviewers praise its seamless integration and reliability in managing digital products. However, there are some concerns regarding customer service response time and specific functionality tweaks that users have shared.

Key Strengths

Ease of use, especially for non-technical users.
Responsive and helpful customer support.
Seamless integration with Shopify and extensive file handling capabilities.
Customization options, including email templates and branding.
Affordability and value for money, offering more features compared to competitors.

Common Concerns

Occasional delays in customer support response.
Some users experience email notification issues.
Limited functionality in resetting downloads and some email template processes.
Customization options could be more extensive, particularly for the portal page.
Issues with the "Download All" function not working as expected.

Final Thoughts

"LDT Digital Downloads" is a highly recommended app with high merchant satisfaction due to its user-friendly interface, customizable features, and exceptional customer support. Despite some user-reported drawbacks, the app remains a popular choice among Shopify users for managing digital products effectively. It stands out as a reliable, affordable alternative to other digital download apps.

Smart D'sign Embroidery

Jul 30, 2025 on Shopify

I am using the app now for a few months, and while I had a rocky start with it, the customer service team was always helpful and great in assisting, explaining how to solve issues and answering questions. The app works amazing. If you sell digital files in your shop, this app is your choice! It even put watermarks onto PDF files automatically, and you can customise the.

GoodStrings

Jul 22, 2025 on Shopify

I love this tool!

laros official

Jul 17, 2025 on Shopify

very easy to work with

Mindshift

Jul 16, 2025 on Shopify

Tiny Folk Patterns

Jul 15, 2025 on Shopify

I tried another app before this one, and it was a complete nightmare. I had so many issues and frustrations. But I'm so glad I found this app! It's user-friendly, smooth, and does exactly what I need. I highly recommend it to anyone looking for a reliable solution!

Natural Communication

Jul 10, 2025 on Shopify

Shop 4-H

Jul 08, 2025 on Shopify

We have been using LDT Digital Downloads for several months now, and we are so pleased! This app does everything we need it to for digital items sold on our shop. And anytime we have had to contact support, they have been very responsive and took our suggestions into consideration and implemented them to make our experience even better! This app is well worth the price for what we need with digital products.

Personalables

Jul 02, 2025 on Shopify

Veracity Planning

Jun 23, 2025 on Shopify

Great

Hostessy Video Invitations

Jun 20, 2025 on Shopify

2nd time using them-they are great!

Indhumathiinks

Jun 08, 2025 on Shopify

Kellys Custom Kreations

Jun 03, 2025 on Shopify

Viviconletizia Shop

Jun 03, 2025 on Shopify

Ho avuto bisogno di contattare l'assistenza in fase di apertura del negozio, per alcuni chiarimenti sul funzionamento dell'app. Ho chattato con Bonnie che è stata davvero gentile e competente.

MakeMineHomemade

Jun 02, 2025 on Shopify

Lashphemy®

May 30, 2025 on Shopify

Works well for the basic downloads I need for customers. Thanks a lot for your app!

anetteprs

May 22, 2025 on Shopify

Cade from the support chat was very helpful! Helped super quick and sorted out the issue right away! Thank you!

cydcharger

May 21, 2025 on Shopify

JD

May 21, 2025 on Shopify

The Textile Pantry

May 18, 2025 on Shopify

Cade and Bonny have been terrific in assisting set up and some minor issues that needed resolution after a quick departure from our previous provider who raised their prices astronomically. Strongly recommend this app as a cost effective alternative to others on the market. Easy and intuitive to use.

Metashot.in

May 14, 2025 on Shopify

We sell Digital License keys (an upgrade pass) for a game on our site. This does the job that we need. -Sends the codes to the customer via email -Creates a dedicated page on our site where customers can search by their order number with email/phone to view their code at any time -Displays a link to access the codes on the Thank you page Setup was fairly intuitive and straightforward. Pricing is quite reasonable.