Reviews: LDT Digital Downloads

Customer reviews: LDT Digital Downloads Pro

Reviews (257)

Overall rating

5

200
4

2
3

1
2
1

3

What Merchants Think

The overall feedback for "LDT Digital Downloads" is overwhelmingly positive. Merchants greatly appreciate the app's ease of use, robust features, and the exceptional support provided by the team, particularly for non-technical users. Many reviewers praise its seamless integration and reliability in managing digital products. However, there are some concerns regarding customer service response time and specific functionality tweaks that users have shared.

Key Strengths

Ease of use, especially for non-technical users.
Responsive and helpful customer support.
Seamless integration with Shopify and extensive file handling capabilities.
Customization options, including email templates and branding.
Affordability and value for money, offering more features compared to competitors.

Common Concerns

Occasional delays in customer support response.
Some users experience email notification issues.
Limited functionality in resetting downloads and some email template processes.
Customization options could be more extensive, particularly for the portal page.
Issues with the "Download All" function not working as expected.

Final Thoughts

"LDT Digital Downloads" is a highly recommended app with high merchant satisfaction due to its user-friendly interface, customizable features, and exceptional customer support. Despite some user-reported drawbacks, the app remains a popular choice among Shopify users for managing digital products effectively. It stands out as a reliable, affordable alternative to other digital download apps.

Sonarworks Store US

Apr 15, 2025 on Shopify

ustomer service is fast and on-point, and the product itself has pretty much all the functionality you might need (including liquid emal templating). The price is competitive too.

HardPeach

Apr 14, 2025 on Shopify

Funciona estupenda. Recomendada!

SkinGlow Alchemy

Apr 08, 2025 on Shopify

LDT Digital Downloads Pro is a great app that seamlessly allows digital products to be attached to my regular physical products. It’s user-friendly, intuitive, and simple to set up. When I ran into a link issue, Cade from the support team was incredibly helpful - clear, responsive, and genuinely supportive throughout the process. The support experience really made a difference. Highly recommend LDT if you’re looking for a reliable and smooth way to deliver digital content through Shopify! Thanks Cade for all of your help!

City University Canada Bookstore

Mar 31, 2025 on Shopify

Very functional and sleek app that is easy to customize. Stellar customer support. Support has answered quickly and resolved all issues and questions we had within 1 day. Very excited to continue to use this app.

DOC JORDAN URBAN FASHIONS

Mar 30, 2025 on Shopify

SO FAR SEEMS TO BE WHAT I NEED I HAVE NOT TESTED IT OUT YET

GOD DEFINED BEAUTY LLC. ALL WORLDWIDE RIGHTS RESERVED

Mar 30, 2025 on Shopify

I just started using this download and I love it so far!

Ellie Blake Co.

Mar 28, 2025 on Shopify

Father/Daughter Records

Mar 20, 2025 on Shopify

Shop Azarah

Mar 20, 2025 on Shopify

Great experience so far. I am able to trust orders to be fulfilled without having to manually do so.

Digital Products Way

Mar 16, 2025 on Shopify

My Store

Mar 10, 2025 on Shopify

Easy to work.

Kochschein

Mar 09, 2025 on Shopify

Top App und sehr einfach zu bedienen

Agathe Templates

Mar 07, 2025 on Shopify

Très pro et répondent à toutes les questions de façon détaillée ! Je suis très satisfaite

Jorge Isaac Art

Mar 07, 2025 on Shopify

Great app and customer service by Cade

At My Best (Work Positive Limited)

Mar 04, 2025 on Shopify

Haven't used it live yet, but it looks like it will work well for our needs. The help is great when you need it (thanks Bonnie!).

immortal.coach

Mar 03, 2025 on Shopify

moevedesign

Mar 02, 2025 on Shopify

Titel: Einfach und Effektiv – Ein Muss für jeden Shopify-Shop! Ich habe die Download-App für Shopify vor kurzem ausprobiert und bin absolut begeistert! Die Installation war kinderleicht und die Benutzeroberfläche ist sehr intuitiv gestaltet.

Art Kintsugi

Feb 27, 2025 on Shopify

Facile d'utilisation pour l'envoi automatique d'ebooks et super assistance grâce à la grande amabilité de "Bonnie" qui m'a bien guidée.

Kompose Audio

Feb 27, 2025 on Shopify

I have been involved with selling downloads over the past 15 years, using various platforms during that time. LDT Digital Downloads is one of the best download apps that I have used. We have been using the app now for about a month and it is perfect for our requirements and most importantly it works. Their support is also excellent. I highly recommend this app for anyone selling digital downloads.

PDF Band Music

Feb 25, 2025 on Shopify

DT Digital Downloads is an absolute game-changer! The setup was incredibly straightforward, and the included tutorials made the entire process seamless. I was up and running in no time. The app itself is well-designed and works flawlessly. What truly sets LDT apart is their outstanding customer support. Communication with the company has been excellent—they’re responsive, helpful, and genuinely care about their users. If you're looking for a reliable digital downloads solution for your Shopify store, look no further. Highly recommended!