Reviews: LDT Digital Downloads

Customer reviews: LDT Digital Downloads

Reviews (236)

Overall rating

5

180
4

1
3

1
2
1

3

What Merchants Think

The overall feedback for "LDT Digital Downloads" is overwhelmingly positive. Merchants greatly appreciate the app's ease of use, robust features, and the exceptional support provided by the team, particularly for non-technical users. Many reviewers praise its seamless integration and reliability in managing digital products. However, there are some concerns regarding customer service response time and specific functionality tweaks that users have shared.

Key Strengths

Ease of use, especially for non-technical users.
Responsive and helpful customer support.
Seamless integration with Shopify and extensive file handling capabilities.
Customization options, including email templates and branding.
Affordability and value for money, offering more features compared to competitors.

Common Concerns

Occasional delays in customer support response.
Some users experience email notification issues.
Limited functionality in resetting downloads and some email template processes.
Customization options could be more extensive, particularly for the portal page.
Issues with the "Download All" function not working as expected.

Final Thoughts

"LDT Digital Downloads" is a highly recommended app with high merchant satisfaction due to its user-friendly interface, customizable features, and exceptional customer support. Despite some user-reported drawbacks, the app remains a popular choice among Shopify users for managing digital products effectively. It stands out as a reliable, affordable alternative to other digital download apps.

How Wee Learn

Feb 20, 2025 on Shopify

LoveThatForYou

Feb 15, 2025 on Shopify

easy to use

Black Cat Hampers, Gifts & More

Feb 12, 2025 on Shopify

This is great for someone like me who is not very technically smart so easy to use no problems at all I absolutely love it thank you for elevating my business to the next level. Claire

BSAC

Feb 07, 2025 on Shopify

Had a few issues with sizing logos and email templates. Ethan was straight in and sorted it very quickly for me. Great job done.

CultureSchool

Feb 06, 2025 on Shopify

Still figuring things out but so far it has been easy to use and helpful!

LineArtRoom

Feb 05, 2025 on Shopify

Cade is helpful and quickly solve my problem. LDT digital downloads app is very user friendly too.

Portal 5D

Feb 04, 2025 on Shopify

Perfect for Digital products! Everything is configurable, so it's fine! Thanks for the support

MillyRose Crafts

Feb 04, 2025 on Shopify

Nærandilíf

Feb 03, 2025 on Shopify

I had to contact them through the chat box. It was Ethan who helped me. Very fast and good service. We were able to solve the problem, which took no time. Thank you !

Efuzza

Jan 28, 2025 on Shopify

Dog Crate World

Jan 26, 2025 on Shopify

Great so far. Easy to use.

Girl It's Time

Jan 26, 2025 on Shopify

This app is so simple and easy to use! So glad I came across this, look no further!

goinoutgames

Jan 23, 2025 on Shopify

Has made my life so much easier managing digital content; especially with many of my products each need 3-4 separate files. Also, love the flexibility for providing a great CX when customers received their download emails / links.

shareEDGE(シェアエッジ) neo

Jan 21, 2025 on Shopify

We like this app! with good support and responce!

iROX BEAUTY

Jan 08, 2025 on Shopify

I just downloaded the app but so far, so good. Very easy set up and user friendly.

PANDEMIC MENTOR

Jan 06, 2025 on Shopify

just stop your search right now. i tried to use an another app and ended up right back here. this app is just amazing. simple to use yet beautiful experience for my customers i love how they give such accurate and detailed instructions to help you get things set up and when you do need help they are very helpful and go above and beyond. 10 out of 10

Dioxnatur

Jan 06, 2025 on Shopify

La mejor app de productos digitales. El equipo de atención es excelente, resuelva todas las dudas y ayudan en todo lo que pueden con calidad humana. Lo recomiendo 100%

Procreate Pack

Jan 02, 2025 on Shopify

Easy to use, with many unique features that other apps don't have, such as attaching a download link.

Granny Magick Margaret Jamison

Dec 23, 2024 on Shopify

I just listed my first digital product using this app. There were lots of choices and upload and link was successful. It took a little figuring out due to my inexperience but overall a very positive experience.

Elias Studio

Dec 17, 2024 on Shopify