The support team is fast and truly listens. Bonnie and her coworkers have been very kind, and they are going to add a new feature after my request.

I was on a paid tier and it was a decent app, but they changed the tier benefits without any notice, so I was paying for benefits I thought I had but wasn't receiving. When I reached out to the developer, they refused to resolve the issue. They want me to pay more than double the cost I've been paying in order to receive the benefits I signed up for. The poor business practice and lack of transparency made me lose all trust in the app/developer.

With app for noe I'm satisfied. Bonnie was very very helpful! She saved me. I'm such a noob with setting up thing, but Bonnie was very patient and helpful. Thanks again!

Works perfectly for my needs, allowing my customers to immediately download both free and purchased patterns. Support has been responsive and helpful when needed.

The app is amazing, and the customer support is simply perfect. They respond quickly, are very attentive, and have solved every issue I've brought up with incredible speed. The best app I've tried for selling e‑books.

So far so good! I've only been using the app for less than 24 hours, but I've been very happy with it's integration into my shopify store.

I am using the app now for a few months, and while I had a rocky start with it, the customer service team was always helpful and great in assisting, explaining how to solve issues and answering questions. The app works amazing. If you sell digital files in your shop, this app is your choice! It even put watermarks onto PDF files automatically, and you can customise the.

I tried another app before this one, and it was a complete nightmare. I had so many issues and frustrations. But I'm so glad I found this app! It's user-friendly, smooth, and does exactly what I need. I highly recommend it to anyone looking for a reliable solution!

We have been using LDT Digital Downloads for several months now, and we are so pleased! This app does everything we need it to for digital items sold on our shop. And anytime we have had to contact support, they have been very responsive and took our suggestions into consideration and implemented them to make our experience even better! This app is well worth the price for what we need with digital products.

Ho avuto bisogno di contattare l'assistenza in fase di apertura del negozio, per alcuni chiarimenti sul funzionamento dell'app. Ho chattato con Bonnie che è stata davvero gentile e competente.

Cade from the support chat was very helpful! Helped super quick and sorted out the issue right away! Thank you!

Cade and Bonny have been terrific in assisting set up and some minor issues that needed resolution after a quick departure from our previous provider who raised their prices astronomically. Strongly recommend this app as a cost effective alternative to others on the market. Easy and intuitive to use.

We sell Digital License keys (an upgrade pass) for a game on our site. This does the job that we need. -Sends the codes to the customer via email -Creates a dedicated page on our site where customers can search by their order number with email/phone to view their code at any time -Displays a link to access the codes on the Thank you page Setup was fairly intuitive and straightforward. Pricing is quite reasonable.

Not every download App is well organised, simple to use, and reasonably priced, and when we requested links in the product page More Actions ... done immediately thx to Cade @ LDT Team.

Get app! Effective, efficient and great customer service. Would love a dashboard or ability to favorite license tags to make refilling easier.

Great app that work well. Very attentive Support staff. Would love to see less clunky "License by Tag" search options in the future.

Love this app, upon reading instructions I was able to quickly understand how to set-up a free printable download with certain products. I just was not able to add a free printable to a entire collection without adding the items each individually. Hope to see upgrades such as creating a Digital Collection to add digital files some free and some with cost associated. Great job with app.

So far easy to set up, reasonable cost points - still only half way through setup but so far all good

ustomer service is fast and on-point, and the product itself has pretty much all the functionality you might need (including liquid emal templating). The price is competitive too.

LDT Digital Downloads Pro is a great app that seamlessly allows digital products to be attached to my regular physical products. It’s user-friendly, intuitive, and simple to set up. When I ran into a link issue, Cade from the support team was incredibly helpful - clear, responsive, and genuinely supportive throughout the process. The support experience really made a difference. Highly recommend LDT if you’re looking for a reliable and smooth way to deliver digital content through Shopify! Thanks Cade for all of your help!