LABL Guarantee

Develop by Shopify

Free plan available

Protect shipments from being lost, stolen, or damaged

Order management

Shipping coverage

Automated warranties

Unlimited returns

Issue management portal

About LABL Guarantee

Launched May 22, 2023

Built by Shopify

Address

3435 Wilshire Blvd., 14th Floor, Los Angeles, CA, 90010, US

Website Support Portal Privacy policy Tutorial FAQ Document

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Description

Post-purchase protection and returns in one powerful widget.

LABL Guarantee is a post-purchase protection widget that gives your customers peace of mind at checkout while simplifying your operations. Once installed, the LABL Guarantee widget appears at checkout, where customers can add protection or coverage options directly to their order. You can then manage everything from a unified merchant dashboard — making it simple to offer shipping protection, product warranties, and easy returns all in one place.

Shipping coverage for lost, stolen or damaged packages.
Automated product warranties that build loyalty and boost profit.
Unlimited label-less returns for refunds, credit or exchanges.
Unified portal to manage all shipping and product issues.
Fully-integrated order management and logistics system.

Pros

Provides peace-of-mind for customers, increasing checkout conversion
Single widget at checkout simplifies the user experience
Unified portal for managing all shipping, defective product, and return issues
Covers shipping for lost, stolen or damaged packages
Offers automated product warranties that build customer loyalty and boost profit
Unlimited label-less returns for refunds, credit, or exchanges
Fully-integrated order management and logistics system

Cons

Integration complexities with existing systems
Potential additional costs for customers or merchants
May require customer education to ensure they utilize the guarantee services
Dependency on the app for managing post-purchase issues could be risky if service is disrupted