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Customer reviews: Kwik COD & Checkout

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (348)

Overall rating
4.7

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

  • Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
  • Helps reduce Return to Origin (RTO) rates and prevent fake orders.
  • Seamless integration with Shopify and customizable options to manage COD orders.
  • Supports necessary features like COD verification through OTP.
  • User-friendly interface and smooth onboarding process.
  • Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

  • Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
  • A few users reported hidden charges and confusion in pricing.
  • Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
  • Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

Sutisancha

Dec 06, 2024  on Shopify

nice

Dresico

Dec 06, 2024  on Shopify

Manshi assit very politely and smartly. She is very amazing presence of mind, she helped me in every possible way she can. Thanks for the support.

TrendOye

Dec 05, 2024  on Shopify

Currently we are availing the cod hide & cod verification feature of this app and is amazing in terms of cod verification and our fake orders reduced. Though the overall orders have reduced but whatever order we receive in our Shopify panel they at to the extent genuine. Thanks team GoKwik. Keep up the good work. All the best...

Bosom Buddy

Dec 03, 2024  on Shopify

Suratikart

Dec 03, 2024  on Shopify

Riwaayat-e-chikan

Dec 02, 2024  on Shopify

SUDA

Dec 01, 2024  on Shopify

Good App for cod orders

BALVINRUSO

Dec 01, 2024  on Shopify

nice

Tipsy Closet

Nov 29, 2024  on Shopify

good customer support

TrendyFashionBazar

Nov 29, 2024  on Shopify

awesome

Rajeshwari Enterprises

Nov 28, 2024  on Shopify

Saylestial

Nov 28, 2024  on Shopify

best app . Reduces RTO by huge percentage

VastuJewel

Nov 27, 2024  on Shopify

Please call me , I need help .Cant setup the process . Its very complicated .

Celebration Gifting

Nov 26, 2024  on Shopify

Its was really great experience, thanks Kwik COD

AMOLDO Fashion

Nov 25, 2024  on Shopify

great support

Baby Club.in

Nov 25, 2024  on Shopify

still learning about the app

Archaic Store

Nov 24, 2024  on Shopify

www.vayatistudio.com

Nov 23, 2024  on Shopify

Nice and clear features. App is very user friendly

ZenFlex

Nov 23, 2024  on Shopify

Amazing features, and I really liked how easily my RTO rates are decreasing!

Label S4U

Nov 22, 2024  on Shopify

Its been almost 6 months since we are using Kwik COD app and really appreciate the efforts they put into it. Initially when we were onboarded there were some glitches but the support is very flexible to help you out. I must say that I have never seen such support team put this much effort for their clients. The product is very great and recommendable. The features they are providing by under standing the market and business needs is upto the mark. Really great support they have given.

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