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Customer reviews: Kwik COD & Checkout

Develop by Shopify

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (474)

Overall rating
4.8

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

  • Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
  • Helps reduce Return to Origin (RTO) rates and prevent fake orders.
  • Seamless integration with Shopify and customizable options to manage COD orders.
  • Supports necessary features like COD verification through OTP.
  • User-friendly interface and smooth onboarding process.
  • Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

  • Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
  • A few users reported hidden charges and confusion in pricing.
  • Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
  • Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

GSSB

Jul 18, 2025  on Shopify

Masi Originals

Jul 17, 2025  on Shopify

My onboarding process was very smooth All because of Niharika Kokkirigadda. Also, gokwik it pretty smooth and easy to setup. Everything is up to date here, PERFECT GATEWAY FOR PERFECT STORES.

Quote Unquote Store

Jul 16, 2025  on Shopify

Big Thanks to Sunil Kumar and GoKwik team, Thanks for helping wrap up the KYC and onboarding. Everything got sorted, and I appreciate your steady follow‑ups and clarity throughout the process—smooth, quick and efficient. Cheers.

THE GIR FARMER

Jul 15, 2025  on Shopify

Very fast and free COD checkout

RIAK

Jul 13, 2025  on Shopify

WISHDROBE

Jul 11, 2025  on Shopify

Cell Vitals Nutrition

Jul 11, 2025  on Shopify

We had the absolute pleasure of working with Ms. Niharika during our onboarding process with GoKwik, and we couldn't have asked for a better representative to guide us through it. From the very beginning, Niharika was not only prompt and professional but also extremely patient and supportive. She walked us through each step of the documentation and KYC submission process with utmost clarity, ensuring there was no confusion or delay. Her attention to detail and willingness to go the extra mile truly stood out. What really made a difference was her human approach—she was always just a message away, ready to resolve queries, provide updates, and encourage us through the process. It’s rare to come across someone so committed, calm, and courteous, especially when dealing with technical procedures. People like her are absolute gems in customer support roles and are the reason onboarding journeys feel smooth and stress-free. We genuinely appreciate her efforts and wish her nothing but success and happiness in all her future endeavors. Thank you, Niharika, for being a shining example of professionalism and empathy. Warm regards, Cell- Vitals Nutrition

Ethnic Saroj

Jul 11, 2025  on Shopify

Bharat Karigar

Jul 11, 2025  on Shopify

Sunil Kumar was extremely helpful in setting up our GoKwik account. The GoKwik payment gateway has been a great experience so far—smooth, reliable, and one of the best in the market. Highly recommend it!

ARMSFIT

Jul 09, 2025  on Shopify

Excellent Support and Smooth Integration! The GoKwik team was extremely helpful and patient throughout the entire process of setting up the checkout on my Shopify store. They guided me step by step, answered all my queries promptly, and made sure everything was configured perfectly. The support agent was kind, professional, and very efficient — really made the experience stress-free for me. Highly recommend their service for anyone looking for a seamless checkout experience with excellent support. Thank you so much, GoKwik team!

The Simplicist

Jul 09, 2025  on Shopify

Got great help from Mr. Sanjay from GoKwik support team. Quite useful so far.

GoodHairr

Jul 09, 2025  on Shopify

although the kyc took a while I am grateful for the help that Niharika went through all the trouble and was able to process my account and its procedure. great service

Sri Ganapathy Silks Private Limited

Jul 08, 2025  on Shopify

Thank you Sanjay for helping me with programming COD for my website!

JVCV

Jul 08, 2025  on Shopify

Sanjay has been an excellent support partner...thanks al lot

Momentz

Jul 08, 2025  on Shopify

THE VAGINÉ STORY

Jul 07, 2025  on Shopify

Thankyou Sanjay for your support

TOSCEÉ

Jul 02, 2025  on Shopify

Excellent Support....!! Nice App

Casemurk

Jul 01, 2025  on Shopify

zappelle

Jun 30, 2025  on Shopify

Komyowellness

Jun 30, 2025  on Shopify

This is the best experience ever thanks Vasu

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