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Customer reviews: Kwik COD & Checkout

Develop by Shopify

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (474)

Overall rating
4.8

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

  • Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
  • Helps reduce Return to Origin (RTO) rates and prevent fake orders.
  • Seamless integration with Shopify and customizable options to manage COD orders.
  • Supports necessary features like COD verification through OTP.
  • User-friendly interface and smooth onboarding process.
  • Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

  • Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
  • A few users reported hidden charges and confusion in pricing.
  • Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
  • Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

[copstreet]

Jul 29, 2025  on Shopify

BLNK

Jul 29, 2025  on Shopify

KANHASAREE

Jul 28, 2025  on Shopify

Rsh

Jul 28, 2025  on Shopify

Fashion Priya Store

Jul 27, 2025  on Shopify

7C Jewel

Jul 26, 2025  on Shopify

Jewelry Miguel

Jul 26, 2025  on Shopify

We've been using GoKwik for a few months now, and the results have been amazing. The 1-click checkout experience has helped us reduce cart abandonment and increase conversions. Their COD confirmation and RTO intelligence features are super useful for minimizing losses. The onboarding process was simple, and the support team is very responsive—they even helped us optimize our funnel for better performance. Highly recommend GoKwik to any D2C brand looking to scale smoothly and smartly.

akiso.store

Jul 25, 2025  on Shopify

Good Support Staff. All issues resolved easily. We have been using the app for sometime now. Its easy to install and has all the features you would need to run COD business. YOu can set Shipping Charges and choose what Oincodes you want to give COD.

Rudjap

Jul 25, 2025  on Shopify

I’m happy to say that everything on my website is now working perfectly. Yes, it took a little time initially, but I truly appreciate the effort put in by the GoKwik team. Special thanks to Shubham Singh ([email protected]) for his clear communication and quick resolution of every issue. He explained everything to me very patiently and ensured the work was completed within the promised timeframe. Every issue we faced — from the "Buy Now" button to payment integration and performance — has now been resolved efficiently. The site is now running smoothly and I’m genuinely impressed by the outcome. I highly recommend GoKwik to anyone looking for reliable support and top-notch service. Great work by the team!

PR STORE

Jul 24, 2025  on Shopify

service good

Dope Street

Jul 24, 2025  on Shopify

Big Thanks to Sunil Kumar and GoKwik team, Thanks for helping with the KYC Process, it was super smooth. Really loved the app as it helps with the Partial COD payments as well as one click checkouts.

THR3E STROKES PARTNERS

Jul 24, 2025  on Shopify

Thanks you full support

Mevana

Jul 23, 2025  on Shopify

LOOPS8

Jul 21, 2025  on Shopify

Wonderful service thanks to miss Nikita she helped me alot with the setup and explained me all the important features .

Skinaa

Jul 21, 2025  on Shopify

Dear Niharika (Gokwik Team) I wanted to take a moment to sincerely thank you for all the support you've extended to me—especially during my account activation process. Your help has truly made a world of difference. Without your consistent guidance and effort, things would not have been possible, and I’m genuinely grateful for everything you’ve done. You’ve been incredibly dependable, kind, and efficient, and it hasn’t gone unnoticed. It’s always a pleasure to work with someone as dedicated as you. Wishing you all the very best for your future—may it be filled with great success and happiness.

Rudjap

Jul 21, 2025  on Shopify

We at Rudjap had a good overall experience with the brand and support team. Although there was a bit of a delay from the technical side, we would like to especially appreciate Thalari Sunil Kumar for his constant support throughout the process. Sunil was always available on call, extremely patient, and ensured regular follow-ups. His dedication truly made a difference, and thanks to his efforts, our KYC was finally approved. Yes, the delay was longer than expected, but Sunil’s supportive attitude and commitment made the entire process much smoother and stress-free. We’re very happy with the support received from him. Great job!

blissbysiddhi

Jul 20, 2025  on Shopify

Absolutely amazing support from Shubham! He quickly resolved the COD checkout issue I was facing, which was causing a lot of fake orders. His communication was prompt, clear, and super helpful. Everything is working perfectly now. Thank you so much for the efficient assistance! Highly recommend his support.

Lavische Zone Shop

Jul 19, 2025  on Shopify

Thanks for the google meet. Shubham helped me to solve the issues.

Misshrie

Jul 18, 2025  on Shopify

Kookee.in

Jul 18, 2025  on Shopify

Initially, I had a frustrating experience with the Gokwik app due to a delay in KYC verification, which led me to leave a negative review. However, within a few hours, I received a call from Mr. Maus, who personally took charge of the situation. He promptly coordinated with his team and ensured that the KYC setup the same day and Gokwik implementation was completed smoothly across both my websites. I truly appreciate the quick response, professionalism, and dedication shown by Mr. Maus and his team. While the start was rocky, the way the issue was handled shows that Gokwik does care about its customers. Grateful for the support and now very satisfied with the service.

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