Reviews: Kwik COD & Checkout

Customer reviews: Kwik COD & Checkout

Reviews (322)

Overall rating

4.9

5

269
4

7
3

5
2

1
1

16

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
Helps reduce Return to Origin (RTO) rates and prevent fake orders.
Seamless integration with Shopify and customizable options to manage COD orders.
Supports necessary features like COD verification through OTP.
User-friendly interface and smooth onboarding process.
Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
A few users reported hidden charges and confusion in pricing.
Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

laydbac

Jan 28, 2025 on Shopify

Aadiya Jewels

Jan 28, 2025 on Shopify

I was having issues in understanding the app, but with Tushar's help on google meet..A lot of issues got resolved. Thankyou for answering all the queries and helping us setup the app

Decorelse

Jan 28, 2025 on Shopify

It was so easy to communicate with salaj

DoodleChic

Jan 28, 2025 on Shopify

Thank you Sanjay for helping us out with the setup of Kwik COD app.

Tidbit

Jan 27, 2025 on Shopify

Desert Bazaar

Jan 27, 2025 on Shopify

love you all

Bling.shop

Jan 27, 2025 on Shopify

Kuwait Lady

Jan 27, 2025 on Shopify

SUPPORT STAFF IS BEST, SALAJ THANKS

Seven Horses Sports

Jan 27, 2025 on Shopify

Got instant support from Salaj Jain. Recommended for everyone to use Gokwik for their checkout

My Store

Jan 27, 2025 on Shopify

hello Kwik Cod Aaj mujhe aapke support team(Salaj) se bahut hi accha Response mila he or unhone mujhe poora issue ko bahut hi ache tarike se or samjakar bataya is liye me Salaj se bahut hi happy hu or mujhe aage bhi kuch jarurat padi to me aapse firse connect hona chahunga . abhi mera shipping wala issue solve ho gaya he isliye me Salaj ko thank you bolna chahta hu.

Frest

Jan 27, 2025 on Shopify

Kaleidoz

Jan 27, 2025 on Shopify

Amazing services! Tushar is commendable and he handled all my queries pretty quickly.

Boldedge

Jan 26, 2025 on Shopify

MUMOSA

Jan 25, 2025 on Shopify

Solibelle Jewellery

Jan 24, 2025 on Shopify

Magic Looks

Jan 23, 2025 on Shopify

COD Partial nice app

CHAYAM

Jan 23, 2025 on Shopify

Salaj from the team was of great help. He has been very prompt with the service, and has been of great help in understanding the app.

THE RAJLAXMI JEWELLERS

Jan 23, 2025 on Shopify

Kozmetyx TTL

Jan 23, 2025 on Shopify

We were reached out by Niharika kokkirigadda from Gokwik regarding the KYC and further process of Integrating Gokwik with our website. She was very helpful at every step making sure that our problems are solved immediately. Thankful to her for all the services.

Rudrajap

Jan 22, 2025 on Shopify

I had gotten in touch with one of their support agent Shreya, she is really helpful and was able to solve all my queries, Highly recommend.