KwikCheckout App Review: Features, Pros & Cons for Shopify

Name: Kwik COD &amp; Checkout
Brand: Shopify
SKU: shopify-kwikcheckout-app-by-shopify
Rating: 4.8 (474 reviews)

Customer reviews: Kwik COD & Checkout

Develop by Shopify

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (474)

Overall rating

4.8

5

504
4

17
3

7
2

2
1

30

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
Helps reduce Return to Origin (RTO) rates and prevent fake orders.
Seamless integration with Shopify and customizable options to manage COD orders.
Supports necessary features like COD verification through OTP.
User-friendly interface and smooth onboarding process.
Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
A few users reported hidden charges and confusion in pricing.
Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

Popcorn & Company

Aug 22, 2025 on Shopify

Very help full support team. I like the clear an concise way of conversations with the support team (Shambhavi). Smooth Implementation. Thanks

Oxido

Aug 21, 2025 on Shopify

Good support from Swati. Helped in resolving installation queries.

HE SPOKE

Aug 21, 2025 on Shopify

Peach Tassels

Aug 20, 2025 on Shopify

Arelaindia

Aug 19, 2025 on Shopify

Miracles Of Turmeric

Aug 19, 2025 on Shopify

speedy resolution

Man Mohi

Aug 17, 2025 on Shopify

NICE ONE

TemptJoy

Aug 15, 2025 on Shopify

good

kaha.shop

Aug 14, 2025 on Shopify

swati was really helpful thanks

Vellora Wellness

Aug 14, 2025 on Shopify

Kehwah

Aug 13, 2025 on Shopify

The company KYC was stuck for months but Sunil Kumar was super helpful in getting the KYC done over whatsapp.

WARDROBIOUS

Aug 04, 2025 on Shopify

smooth process , great work

JVCV

Aug 01, 2025 on Shopify

Sanjay has been an excellent support partner...thanks al lot.

Sheeya Juels

Aug 01, 2025 on Shopify

I have been using this app for almost a month now and I can vouch that this is one of the best app for this purpose. After the initial hiccups in installing and activating this, wherein the Team was very supportive, esp. Nikita who made sure that the process goes smoothly. This app has been very helpful in reducing fake orders and cart abandonment.

Shriaagya

Aug 01, 2025 on Shopify

Very Nice Customer Service!

GODEN

Jul 31, 2025 on Shopify

Sunil is amazinggggg!! He was really helpful and understood my requirement and upon my return he resolved my issues super quickly. Instead of telling to wait for a call back, he called me and walked me through everything. He is great!

Amrst

Jul 31, 2025 on Shopify

Sommer Beauty

Jul 30, 2025 on Shopify

Kaustav Chatterjee was extremely helpful with addressing my queries

Rewynd Snacks

Jul 30, 2025 on Shopify

Hot Heads

Jul 30, 2025 on Shopify

We've been using the app for over a month now, app works exactly as described. Shubham from the support team was also very helpful with the onboarding and ensured that all the features were enabled and working correctly.