KwikCheckout App Review: Features, Pros & Cons for Shopify

Customer reviews: Kwik COD & Checkout

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (387)

Overall rating

4.8

5

436
4

14
3

6
2

2
1

28

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
Helps reduce Return to Origin (RTO) rates and prevent fake orders.
Seamless integration with Shopify and customizable options to manage COD orders.
Supports necessary features like COD verification through OTP.
User-friendly interface and smooth onboarding process.
Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
A few users reported hidden charges and confusion in pricing.
Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

Bharat Karigar

Jul 11, 2025 on Shopify

Sunil Kumar was extremely helpful in setting up our GoKwik account. The GoKwik payment gateway has been a great experience so far—smooth, reliable, and one of the best in the market. Highly recommend it!

ARMSFIT

Jul 09, 2025 on Shopify

Excellent Support and Smooth Integration! The GoKwik team was extremely helpful and patient throughout the entire process of setting up the checkout on my Shopify store. They guided me step by step, answered all my queries promptly, and made sure everything was configured perfectly. The support agent was kind, professional, and very efficient — really made the experience stress-free for me. Highly recommend their service for anyone looking for a seamless checkout experience with excellent support. Thank you so much, GoKwik team!

The Simplicist

Jul 09, 2025 on Shopify

Got great help from Mr. Sanjay from GoKwik support team. Quite useful so far.

GoodHairr

Jul 09, 2025 on Shopify

although the kyc took a while I am grateful for the help that Niharika went through all the trouble and was able to process my account and its procedure. great service

Sri Ganapathy Silks Private Limited

Jul 08, 2025 on Shopify

Thank you Sanjay for helping me with programming COD for my website!

JVCV

Jul 08, 2025 on Shopify

Sanjay has been an excellent support partner...thanks al lot

Momentz

Jul 08, 2025 on Shopify

THE VAGINÉ STORY

Jul 07, 2025 on Shopify

Thankyou Sanjay for your support

TOSCEÉ

Jul 02, 2025 on Shopify

Excellent Support....!! Nice App

Casemurk

Jul 01, 2025 on Shopify

zappelle

Jun 30, 2025 on Shopify

Komyowellness

Jun 30, 2025 on Shopify

This is the best experience ever thanks Vasu

Darooon

Jun 30, 2025 on Shopify

very good support from support team

TIMBER KALA

Jun 29, 2025 on Shopify

Amalfi Couture

Jun 28, 2025 on Shopify

Shubham and Nikita were very helpful in fixing the bug related to the cod app, would highly recommend!

Frames Factory

Jun 28, 2025 on Shopify

the support is really good, very good explanation and good patience

KIKASS PARIS

Jun 26, 2025 on Shopify

Desam

Jun 26, 2025 on Shopify

GoKwik PPCOD has been a gamechanger for us, The checkout page really helps reduce RTOs and COD-related losses, making the whole process more efficient and cost-effective. A big shoutout to Thalari Sunil Kumar, he was super responsive, guided me smoothly through the KYC process, and made the integration hasslefree. Great support and a solid product!

ANI CLOTHING

Jun 25, 2025 on Shopify

Great service, helpful and resolved the query.

Suave Bags

Jun 25, 2025 on Shopify