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Customer reviews: Kwik COD & Checkout

Develop by GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

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Reviews (377)

Overall rating
4.9

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

  • Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
  • Helps reduce Return to Origin (RTO) rates and prevent fake orders.
  • Seamless integration with Shopify and customizable options to manage COD orders.
  • Supports necessary features like COD verification through OTP.
  • User-friendly interface and smooth onboarding process.
  • Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

  • Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
  • A few users reported hidden charges and confusion in pricing.
  • Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
  • Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

Sareevala

Mar 21, 2025  on Shopify

Easy to use, Quick installations. Thanks to Deepak Sharma, for the quick implementation and helping me with the use cases

Satvv

Mar 20, 2025  on Shopify

We recently integrated GoKwik Checkout for our brand, and the experience has been seamless! A huge shoutout to Deepak for his exceptional support throughout the integration process. His responsiveness, technical expertise, and proactive approach made the entire setup smooth and hassle-free. GoKwik’s checkout has already started showing positive results, improving our conversion rates and reducing drop-offs. The platform’s features, combined with the team’s dedication, make it a fantastic solution for any D2C brand looking to optimize their checkout experience. Highly recommend GoKwik for its efficient tech and outstanding customer support!

VIRALVAULT.PK

Mar 19, 2025  on Shopify

TooBasic.in

Mar 19, 2025  on Shopify

good service & quick response

VERAH

Mar 19, 2025  on Shopify

It was great connecting with Deepak Sharma. Explained the whole process and features of GoKwik to me. He was really helpful throughout the call. Solved the payment issue within minutes and setup the whole thing.

Artifice Clothing

Mar 18, 2025  on Shopify

Integration experience is good and smooth. The testing was done properly. It works better than other paid apps. The Integration manger Deepak helped me get onboard seamlessly.

Kalyanja

Mar 17, 2025  on Shopify

It is a nice App with great payment integration, and Deepak was very cooperative.

The RawLogic

Mar 13, 2025  on Shopify

Nikita helped determine exactly what the solution has be and solved the problem... great

Sigma Trends

Mar 07, 2025  on Shopify

Checkout integration was seamless and Mr.Deepak was very helpful in the entire process and helped in resolving all the queries that came in the integration process.

Meera

Mar 06, 2025  on Shopify

Deepak Sharma Crazy guy very helpful, and supportive,

Islamic Home Decor - Largest Collection of Muslim Wall arts in India

Mar 06, 2025  on Shopify

Works smooth. allows users to checkout with ease. Amazingly Explained to me by deepak sharma sir

Desilook Lifestyle

Mar 05, 2025  on Shopify

Samaara Tea

Mar 04, 2025  on Shopify

100% right assistance.

ESHOPYE

Mar 04, 2025  on Shopify

thank you sanjay for support

VERAH

Mar 02, 2025  on Shopify

Kabir Collection

Mar 01, 2025  on Shopify

Salaj has help me to resolve my issue very promptly and was very helpful. My issue has been resolved and guide me well to complete my KYC process.

Silver Lining Jewellery

Mar 01, 2025  on Shopify

thank you salaj for all your help :)

zayraapparel

Mar 01, 2025  on Shopify

salaj is very good assistance

DryM Foods

Mar 01, 2025  on Shopify

Great service by Deepak and Salaj Deepak guided me throughout the larger onboarding process and made it seamless.

Umang

Feb 28, 2025  on Shopify

great app

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