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Customer reviews: Kwik COD & Checkout

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (393)

Overall rating
4.8

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

  • Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
  • Helps reduce Return to Origin (RTO) rates and prevent fake orders.
  • Seamless integration with Shopify and customizable options to manage COD orders.
  • Supports necessary features like COD verification through OTP.
  • User-friendly interface and smooth onboarding process.
  • Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

  • Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
  • A few users reported hidden charges and confusion in pricing.
  • Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
  • Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

Crystal Heal

Jul 23, 2024  on Shopify

Warrior Junction

Jul 22, 2024  on Shopify

Great UI and Ux loved the flow of customer retension, it significantly reduces RTO and COD checkouts and increases prepaid orders, loved the whole onboarding from Gokwik team, it has a very great feature where customer address are already prefilled due to their vast database, easy checkout.

Pakao Mat

Jul 22, 2024  on Shopify

Wonderful support by Ayush in setting up the App.

Bharat Tote Bags

Jul 18, 2024  on Shopify

Good Service provided by Ayush. Thanks

Black & Gold

Jul 18, 2024  on Shopify

Best Alternate app in comparison Advance COD

Bhoj Masale

Jul 18, 2024  on Shopify

Very nice App and very supportive staff. I strong recommend Gokwik COD app to all the D2C Brands. Best Wishes to Mr Pankaj Arora. Regards, Raajesh Bhojwani Bhoj Masale https://bhojmasale.com cbo@rmnfoods.com

Slobberman.dog

Jul 18, 2024  on Shopify

Seamless!

TruHomes

Jul 17, 2024  on Shopify

The setup was easy, and the support staff was also very helpful in assisting with the intial process.

gritandflair

Jul 17, 2024  on Shopify

Very helpful App

Health N Wellness Shop

Jul 17, 2024  on Shopify

Archadia

Jul 17, 2024  on Shopify

Baani Audio

Jul 17, 2024  on Shopify

Awesome app to verify order to get genuine orders on shopify. Higly recommended.

Mirea

Jul 15, 2024  on Shopify

Great app and the team is very supportive in resolving the queries

Sanatan Vastra

Jul 15, 2024  on Shopify

Really like the all features and services. Mostly the pricing is very good.

Bioquench

Jul 10, 2024  on Shopify

features are great

Tamas Pure Ayurveda

Jul 09, 2024  on Shopify

Good app with helpful support team

revaaorganic

Jul 09, 2024  on Shopify

Appreciated the staff support, very best support we are getting from your staff side, thank you so much for your support and guidance. Great Service and Support, Good And supportive team and staff. Keep it up team, we need support like yours. Thank you Mr. Ayush

DUO

Jul 09, 2024  on Shopify

haven't faced any troubles while doing setup

Alka Hari Pvt Ltd

Jul 09, 2024  on Shopify

Luster Cosmetics

Jul 04, 2024  on Shopify

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