KwikCheckout App Review: Features, Pros & Cons for Shopify

Customer reviews: Kwik COD & Checkout

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

Reviews (387)

Overall rating

4.8

5

436
4

14
3

6
2

2
1

28

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
Helps reduce Return to Origin (RTO) rates and prevent fake orders.
Seamless integration with Shopify and customizable options to manage COD orders.
Supports necessary features like COD verification through OTP.
User-friendly interface and smooth onboarding process.
Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
A few users reported hidden charges and confusion in pricing.
Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

FEADA

Feb 17, 2025 on Shopify

fabulous app

Nokit

Feb 16, 2025 on Shopify

Tushar gave very good support.

CLARICA

Feb 16, 2025 on Shopify

I got excellent experience with gokwik. thank you

Purple Fit

Feb 16, 2025 on Shopify

Support was excellent and very helpful.

Aishathemodestcouture

Feb 15, 2025 on Shopify

Salaj guided me well for the setup and integration process for two stores. Overall good service and quick solution.

ABCOLOURCRAFT

Feb 15, 2025 on Shopify

Maharani Couture

Feb 15, 2025 on Shopify

Silver Moon Clothing

Feb 14, 2025 on Shopify

from kwik support Tushar helped me perfectly

Little Hippies

Feb 14, 2025 on Shopify

I loved this app, Nikita from your team was really proactive and helpful in resolving my queries in no time.

Chikankarigari

Feb 13, 2025 on Shopify

Smooth process, very helpful staff, Highly Recommended this app

Nakhrewaali

Feb 13, 2025 on Shopify

Salaj has assisted us with the issue of integration with Shopify. And it was very helpful.

EeshaGuptaStudio

Feb 12, 2025 on Shopify

Nice Customer Support

alimanpublication.in

Feb 12, 2025 on Shopify

mansi very nice service

Accessoire By V

Feb 11, 2025 on Shopify

I had trouble setting up my COD checkout and Nikita from the service team did a great job assisting me. 100% recommended for cod!

TelaNaari

Feb 11, 2025 on Shopify

I recently had the pleasure of experiencing outstanding service, and I couldn't be more impressed. From the moment I reached out, the team was professional, courteous, and attentive to my needs. They went above and beyond to ensure everything was handled efficiently and with great care.

Naatu

Feb 11, 2025 on Shopify

Integration is done quick and fsat by deepak sharma , Thanks gokwik team

Verit Nutrition

Feb 11, 2025 on Shopify

Very helpful

Sparkle Spectrum

Feb 10, 2025 on Shopify

good guidens salaj

Sude

Feb 10, 2025 on Shopify

Excellent help and support by salaj!

RediClinic

Feb 10, 2025 on Shopify

Manshi Pandey is very good at explaining. Nikitha too :)