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Customer reviews: Kwik COD & Checkout

Develop by GOKWIK COMMERCE SOLUTIONS PRIVATE LIMITED

KwikCheckout is a Shopify app designed to streamline checkout processes, reduce cart abandonment, and boost conversions. This review covers its features, pricing, and real user experiences to help merchants decide if it's the right fit for their store.

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Reviews (377)

Overall rating
4.9

What Merchants Think

"Kwik COD & Checkout" app is generally well-received by merchants. The app is praised for its efficient support team and effective integration process, though there are some concerns about the initial setup and certain functionalities.

Key Strengths

  • Efficient and responsive customer support, especially from team members like Salaj, Nikita, and Tushar.
  • Helps reduce Return to Origin (RTO) rates and prevent fake orders.
  • Seamless integration with Shopify and customizable options to manage COD orders.
  • Supports necessary features like COD verification through OTP.
  • User-friendly interface and smooth onboarding process.
  • Great for both new users and experienced merchants looking to optimize their COD operations.

Common Concerns

  • Some merchants faced delays in response time and setup, notably issues with KYC and onboarding processes.
  • A few users reported hidden charges and confusion in pricing.
  • Concerns regarding app stability and functionality, including errors marking orders as low risk inaccurately.
  • Some merchants experienced poor initial technical support and had to wait long for assistance.

Final Thoughts

The "Kwik COD & Checkout" app is largely seen as a valuable tool for merchants looking to streamline their cash-on-delivery processes. Despite some initial setup hurdles and occasional support delays, the app offers strong features for order verification and fraud prevention. Its support team is noted for being proactive, which is critical for resolving issues efficiently. Overall, it is a recommended solution for merchants, especially those on Shopify, dealing with COD payment methods.

Pashupati art jewellary

Apr 14, 2025  on Shopify

Varday

Apr 10, 2025  on Shopify

Ruchi Veda

Apr 10, 2025  on Shopify

CLTR Studios

Apr 09, 2025  on Shopify

Trysticker

Apr 08, 2025  on Shopify

SAKSHI - The Wedding Store

Apr 07, 2025  on Shopify

Smooth onboarding carried out by Deepak Sharma from the Gokwik team.

JASMEY HOMES

Apr 05, 2025  on Shopify

amazing Support

DiraByDimple

Apr 04, 2025  on Shopify

Very good support, and the UI is pretty good too. One of the best COD apps.

CABIN COMFY

Apr 04, 2025  on Shopify

tunez

Apr 03, 2025  on Shopify

Excellent support by Nikita.

MorningWood Inc

Apr 03, 2025  on Shopify

Be Me

Apr 03, 2025  on Shopify

I've been using Kwik COD & Checkout, and it's an excellent app for setting additional charges on COD orders. It allows us to apply different conditional COD fees based on order value or specific collection names, making our checkout process more flexible and efficient. The support team is also very helpful. Highly recommended!

Solitaire Waves

Apr 02, 2025  on Shopify

Inuma

Apr 02, 2025  on Shopify

Best Cod App for Ecom, Talking to Nikita was Good Experience

BestSourceNutrition.com

Apr 01, 2025  on Shopify

The support team was nice they assisted me with the overall issue that was occurring and resolved that. Thanks

Zach Christian Apparel

Apr 01, 2025  on Shopify

Makes COD options a breeze.

Silly Cartel | Premium Clothing

Mar 25, 2025  on Shopify

Rudrajap

Mar 24, 2025  on Shopify

I want to extend my heartfelt appreciation to Niharika from GoKwik for her outstanding support and dedication. She went above and beyond to help me get my KYC approval done on priority, ensuring a seamless process even when challenges arose. What truly stood out was her commitment—she was working on weekends to assist us, showcasing her customer-first approach and professionalism. Her proactive communication and problem-solving attitude made the entire experience smooth and stress-free. Thank you, Niharika, for your exceptional support! Your dedication truly makes a difference.

HV COVER

Mar 23, 2025  on Shopify

Thank you for support Sanjay lakhani

Grabbly.in

Mar 22, 2025  on Shopify

best checkout process

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