Kiwi Sizing App Review: Features, Pros & Cons for Shopify

Customer reviews: Kiwi Size Chart & Recommender

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (979)

Overall rating

4.7

5

805
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79
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19
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What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

Easy to use and intuitive interface
Highly customizable size charts
Responsive and helpful customer support
Automatic metric conversion
Effective at reducing sizing-related returns
The size recommender significantly improves the shopping experience

Common Concerns

Technical issues such as faulty features and bugs
Frustrations with unresolved support queries
Price increases and additional fees bothersome to some users
Complex setup and configuration process
Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

Teuton Sports

Sep 22, 2025 on Shopify

Quinlan Ballarat

Sep 19, 2025 on Shopify

Great support

Cool Teds

Sep 19, 2025 on Shopify

I couldn't work out how to move the Kiwi size chart on my product page, so I emailed support to ask for help & within a few minutes Markson from the support team had very kindly made the change for me. Kiwi is a great product anyway, but this level of support makes it an absolute must for my business.

Vancino

Sep 19, 2025 on Shopify

Does what you expect. Great app.

ArmorLite

Sep 17, 2025 on Shopify

Mensch Culture

Sep 16, 2025 on Shopify

Muito bom , o app funciona perfeitamente e o atendimento é muito rápido e eficaz !

Bellini Milano

Sep 16, 2025 on Shopify

Chicnery

Sep 16, 2025 on Shopify

Botanical Wear

Sep 15, 2025 on Shopify

NÖMI

Sep 15, 2025 on Shopify

Awesome app and even better customer support! Thank you Markson

DAXUEN

Sep 15, 2025 on Shopify

Great Customer Service.

Vaena

Sep 15, 2025 on Shopify

Support ultra réactive ! TOP

Maison Clément Paris

Sep 12, 2025 on Shopify

perfect!

Universe Store

Sep 11, 2025 on Shopify

Belgrave Coutoure

Sep 11, 2025 on Shopify

great support

Duck Nation

Sep 11, 2025 on Shopify

I am a first time Shopify owner and in the process of setting up my store, it was recommended to use Kiwi size charts. One of the best apps I have implemented for my store - Duck Nation. The detail and the ease to use is very simplistic which for a first time user is a must. Highly recommend the Kiwi sizing app for any Shopify store owner.

Vogora

Sep 10, 2025 on Shopify

great app and customer service

CAMO HQ

Sep 10, 2025 on Shopify

Excellent so far

Kojoli

Sep 09, 2025 on Shopify

great support, helped me right away and took the time to do so

www.smfit.bg

Sep 09, 2025 on Shopify

Moved to next plan -> decided it's not okay for us (not possible to translate fields from English). Tried to move back after few minutes and it was not possible anymore. Created lots of manual work for us without any real reason.