Kiwi Sizing App Review: Features, Pros & Cons for Shopify

Name: Kiwi Size Chart &amp; Recommender
Brand: Shopify
SKU: shopify-kiwi-sizing-app-by-shopify
Rating: 4.7 (979 reviews)

Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (979)

Overall rating

4.7

5

805
4

79
3

19
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1

27

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

Easy to use and intuitive interface
Highly customizable size charts
Responsive and helpful customer support
Automatic metric conversion
Effective at reducing sizing-related returns
The size recommender significantly improves the shopping experience

Common Concerns

Technical issues such as faulty features and bugs
Frustrations with unresolved support queries
Price increases and additional fees bothersome to some users
Complex setup and configuration process
Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

JIM & MARY LOU

Nov 18, 2025 on Shopify

Great customer support, Joseph from the support very kind

Wearing Lab

Nov 17, 2025 on Shopify

app is smooth to use, and contact is prompt and useful.

Zahir

Nov 17, 2025 on Shopify

Very hard usage, customer support is never available. You always get an AI bot, and never able to get in touch with a real person

Vile Vortices

Nov 17, 2025 on Shopify

Aurea-Madrid

Nov 17, 2025 on Shopify

Bra & Bloom

Nov 17, 2025 on Shopify

navneet helped me very well

KCKDRP

Nov 15, 2025 on Shopify

Easy and nice! Very happy with it

Siamluna-Paris

Nov 14, 2025 on Shopify

woow its so cool

Taara

Nov 14, 2025 on Shopify

bets customer care and best app. using since 6 months

phe phe

Nov 14, 2025 on Shopify

Great and helpful customer service!!

Bite Style

Nov 14, 2025 on Shopify

The best app for your size chart. Highly configurable and the support team is exceptional!

FAT GORILLA

Nov 13, 2025 on Shopify

Merchants should know how easy it is to use this app. Great

hugged™

Nov 12, 2025 on Shopify

Waterloverz

Nov 12, 2025 on Shopify

Extremely user-friendly, offering plenty of options — perfect even for sporting goods. Size charts can now be created effortlessly as a quick add-on.

PawfectPlace

Nov 12, 2025 on Shopify

Easy to set up and has helped our conversion rate by giving customers a simple yet informative interface which includes the ability to switch between inches and cm.

LOVE + WAR

Nov 12, 2025 on Shopify

Very helpful customer support!

Hey Lummo

Nov 10, 2025 on Shopify

perfect team

kiwigaba

Nov 10, 2025 on Shopify

norlume.

Nov 07, 2025 on Shopify

Markson is a G

Threads of Apollo

Nov 06, 2025 on Shopify

Amazing App and Customer Service