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Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

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Reviews (979)

Overall rating
4.7

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

Ezmil

Jul 25, 2024  on Shopify

Gucci

Van der Heijde mode

Jul 25, 2024  on Shopify

Bunny helped me verry nice and very good, legend.

Crisp Attire

Jul 25, 2024  on Shopify

Great app for adding the sizing to my clothing brand. loved the experience and suer interface

Decarba UK

Jul 25, 2024  on Shopify

There support really helpful. Great app

StyleSpectrums

Jul 24, 2024  on Shopify

great

Maison Close - FR

Jul 24, 2024  on Shopify

Quick response and good support. Special thanks to Bunny who helped us configure the application.

My Store

Jul 24, 2024  on Shopify

Easy to use

ELROI clothing

Jul 23, 2024  on Shopify

Easy to use and understand and the tutorial was clear and short and concise.

PanoramaPlaza

Jul 23, 2024  on Shopify

top

Sophie

Jul 22, 2024  on Shopify

perfect

Outivia

Jul 22, 2024  on Shopify

OwnLifeYoga

Jul 22, 2024  on Shopify

Good！

PROJECTISR US

Jul 21, 2024  on Shopify

My recent experience with their customer support has been highly disappointing and unprofessional. I requested the installation of the size chart on a new theme as we are migrating to a new theme, along with some UI adjustments. Instead of implementing these changes on the new theme, they applied the UI adjustments across all of my themes, including the published one, resulting in bugs on my product page. Despite more than 12 hours passing, these issues remain unresolved. This level of support is unacceptable, especially considering I have been a loyal user for a few years now. While the product's features are adequate, the persistent UI issues and lack of competent support are significant drawbacks.

Thats Global Market

Jul 21, 2024  on Shopify

exelente me encanta todo

Zonal

Jul 21, 2024  on Shopify

Very nice

vallove

Jul 21, 2024  on Shopify

Good App so far!

My Store

Jul 20, 2024  on Shopify

Love it

My Store

Jul 20, 2024  on Shopify

best

Serene Clothing Goods

Jul 19, 2024  on Shopify

Great experience. Will recommend

bravola

Jul 19, 2024  on Shopify

easy to use

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