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Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (979)

Overall rating
4.7

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

PALMA

May 22, 2025  on Shopify

goeie klanten service en sizecharts

SLBMoto

May 21, 2025  on Shopify

Great support from the team in getting the Size Chart link positioned exactly how I wanted it on my Product Page. Having Kiwi Size chart definitely helps reduce returns by helping my customers get their size right first time.

Corporate Giggles

May 21, 2025  on Shopify

Initially things started off positive. The person helping was responsive and tried to help, but when things were not working as planned, things shifted, responses lessened and then just stopped. I would check to see if any updates were happening on the site and things were happening but not for the better, mostly unsuccessful attempts to fix. Then I received it's working for me etc.(which was not the truth). Eventually, he explained based on a conflict from a different program my request couldn't happen the way I originally wanted, which was fine. Fast forwarding, he was able to make the alternate changes, but I only became aware of them because I kept checking to see if anything was happening. During that process he messed up a few things, and stopped communicating all together. In the end I just starting sending screenshots of how things looked. He eventually, put things back together, but had I not checked and started sending screenshots, I'm not sure what would have happened. Because things did workout in the end I'm leaving 3 stars, because there were honest attempts to support but somewhere along the line things took a drastic turn.

DUA MENKA

May 20, 2025  on Shopify

Very helpful and quick to fix problems for you. Highly recommended.

Ridedroptop

May 20, 2025  on Shopify

LUV LingeReady UV

May 20, 2025  on Shopify

Very easy to use and it'll save you a ton of time compared to not using this app. Download the app and you'll see!

Asvori

May 19, 2025  on Shopify

perfect and great service

BAS Bride

May 19, 2025  on Shopify

Their response time was simply amazing - every question I had was answered so quickly. Highly recommend this app and their exceptional service to any business owner looking for a size chart app!

Third Society Store

May 18, 2025  on Shopify

Life Is Wanderful Co.

May 15, 2025  on Shopify

Fantastic product that's easy to use an exceptional customer support. They go above and beyond to make everything easy to use and even adapt code if needed to make you happy.

FRESH NORTH CO

May 13, 2025  on Shopify

TOP!

VITALIC LONDON

May 12, 2025  on Shopify

Great app & customer service. : )

Tremoza

May 06, 2025  on Shopify

SANYA

May 04, 2025  on Shopify

Using free version, but looks brilliant and also support reacted on my question (Markos in my case) in few minutes with minor issue when we changed theme. Overall been with a guys for several years and I can only recommend it!

Little Girls Dress Shop & boys

May 04, 2025  on Shopify

Esamy

May 04, 2025  on Shopify

It's good. I am working well with it.

Zylaa

May 03, 2025  on Shopify

goed maattbel app en goed klant service snelle reactie en word goed geholpen

Cévalon

May 01, 2025  on Shopify

great help

Wilson

Apr 29, 2025  on Shopify

muy buena experiencia

jersey-boutique

Apr 28, 2025  on Shopify

A perfect app! I recommend it to everyone, the support is unbelievably good. Thank you very much for this amazing app!

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