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Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

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Reviews (945)

Overall rating
4.8

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

Waterloverz

Nov 12, 2025  on Shopify

Extremely user-friendly, offering plenty of options — perfect even for sporting goods. Size charts can now be created effortlessly as a quick add-on.

PawfectPlace

Nov 12, 2025  on Shopify

Easy to set up and has helped our conversion rate by giving customers a simple yet informative interface which includes the ability to switch between inches and cm.

LOVE + WAR

Nov 12, 2025  on Shopify

Very helpful customer support!

Hey Lummo

Nov 10, 2025  on Shopify

perfect team

kiwigaba

Nov 10, 2025  on Shopify

norlume.

Nov 07, 2025  on Shopify

Markson is a G

Threads of Apollo

Nov 06, 2025  on Shopify

Amazing App and Customer Service

zayana

Nov 06, 2025  on Shopify

very good service

Helene Galwas

Nov 05, 2025  on Shopify

quick and helpful response

Rinitos

Nov 04, 2025  on Shopify

Marconelli

Nov 03, 2025  on Shopify

Great app, the best on the market!

Arsouniversal

Nov 03, 2025  on Shopify

luxa athletics

Nov 02, 2025  on Shopify

Amazing app! Easy to set up and understand. Easy to activate in your website.

Culto Apparel

Oct 31, 2025  on Shopify

Great features and great support overall, I've had some tech complications with another app that was causing Kiwi not to work properly and the Kiwi support team fixed it amazingly and smoothly

Matilde Lisboa

Oct 31, 2025  on Shopify

Wacky Cycle CC

Oct 30, 2025  on Shopify

Excellent app & Great customer service!

Kyleno

Oct 30, 2025  on Shopify

Ikal

Oct 30, 2025  on Shopify

Amazing support!

Almaréa

Oct 27, 2025  on Shopify

perfect!!!

Life is Best Outside

Oct 27, 2025  on Shopify

Fantastic Costumer Service. Quick help, and competent enough to move the Size chart to where I wanted it.

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