Kiwi Sizing App Review: Features, Pros & Cons for Shopify

Customer reviews: Kiwi Size Chart & Recommender

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

Reviews (880)

Overall rating

4.7

5

698
4

73
3

19
2

16
1

23

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

Easy to use and intuitive interface
Highly customizable size charts
Responsive and helpful customer support
Automatic metric conversion
Effective at reducing sizing-related returns
The size recommender significantly improves the shopping experience

Common Concerns

Technical issues such as faulty features and bugs
Frustrations with unresolved support queries
Price increases and additional fees bothersome to some users
Complex setup and configuration process
Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

Hansen & Weber

Oct 10, 2025 on Shopify

Friendly Customer Service, BIG SO to Navneet!

Velomi București

Oct 09, 2025 on Shopify

client service is 10/10

Emma Brighton

Oct 09, 2025 on Shopify

Great and quick help

Matthew-Sarah

Oct 08, 2025 on Shopify

fast

Marciano Milano

Oct 07, 2025 on Shopify

best support from Joseph

Purpose Performance Wear

Oct 06, 2025 on Shopify

Carvalli

Oct 06, 2025 on Shopify

Selva Moda

Oct 02, 2025 on Shopify

Great experience with support of Kiwi Size Chart! Always very polite and helpful. Great service!

Urban League

Oct 02, 2025 on Shopify

easy to setup for a beginner

Stomping Ground

Oct 01, 2025 on Shopify

Twistedpendant

Oct 01, 2025 on Shopify

Fantastic help from support

Rousseau Paris

Sep 30, 2025 on Shopify

LumaVelle

Sep 29, 2025 on Shopify

TwoThirtyTwo

Sep 26, 2025 on Shopify

Best solution we've found to integrate a clean and elevated size chart to our product description pages. Customer service is fantastic as well - super helpful and extremely quick.

Vino Mode

Sep 24, 2025 on Shopify

Great app, and great available customer service

AsWithin Tee

Sep 23, 2025 on Shopify

Easy to set up. Also - the support is very helpful!

PrintsDog

Sep 22, 2025 on Shopify

This app helps customers better understand sizes and increase sales in the store.

Kashus Culpepper Official Merch

Sep 22, 2025 on Shopify

I received direct and kind assistance from Markson. Overall, an efficient and productive experience!

Teuton Sports

Sep 22, 2025 on Shopify

Cool Teds

Sep 19, 2025 on Shopify

I couldn't work out how to move the Kiwi size chart on my product page, so I emailed support to ask for help & within a few minutes Markson from the support team had very kindly made the change for me. Kiwi is a great product anyway, but this level of support makes it an absolute must for my business.