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Customer reviews: Kiwi Size Chart & Recommender

Develop by Shopify

Kiwi Sizing helps Shopify stores reduce returns and boost sales with AI-powered size recommendations. This review covers its features, pricing, and real merchant experiences to help you decide if it’s the right fit for your store.

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Reviews (979)

Overall rating
4.7

What Merchants Think

The "Kiwi Size Chart & Recommender" app is generally well-regarded by merchants who appreciate its ease of use, customization options, and the significant reduction in size-related returns. Customer support receives particularly high praise for its responsiveness and efficiency. However, some users have encountered technical issues that hinder their experience.

Key Strengths

  • Easy to use and intuitive interface
  • Highly customizable size charts
  • Responsive and helpful customer support
  • Automatic metric conversion
  • Effective at reducing sizing-related returns
  • The size recommender significantly improves the shopping experience

Common Concerns

  • Technical issues such as faulty features and bugs
  • Frustrations with unresolved support queries
  • Price increases and additional fees bothersome to some users
  • Complex setup and configuration process
  • Occasional loading and performance issues

Final Thoughts

Overall, the Kiwi Size Chart & Recommender app is a powerful tool for merchants seeking to optimize size charts for their products. Despite some technical hitches and pricing concerns, its strengths in customization and customer support make it a valued asset for many users, especially those in the fashion retail space.

SteppyFit

Feb 25, 2025  on Shopify

Easy to use, cool !

Loungewear Club

Feb 24, 2025  on Shopify

super service! snelle reactie en goede hulp tot mijn probleem was opgelost

Om-Style

Feb 24, 2025  on Shopify

The charts are so useful to my customers. I had an issue where I wanted to move where the chart is displayed; Kiwi support sorted this out very quickly. This app comes highly recommended

Vanshitaaz

Feb 22, 2025  on Shopify

I'm using this and loving it so far. Good thing is I found some issue that size chart button disappear when changing the variant. Team resolved it on same day.

MASONRILEY

Feb 22, 2025  on Shopify

HellaLegs

Feb 21, 2025  on Shopify

So far excellent service and very easy-to-use app

Sarron

Feb 20, 2025  on Shopify

NUEAME

Feb 18, 2025  on Shopify

Kiwi Size provides excellent customer service! They have been very professional, helpful, and quick in resolving all of our requests. Highly recommended for anyone looking for quality support and a smooth experience. Thank you for the great service!

BraveMynds

Feb 16, 2025  on Shopify

Great service and great support. Thank you!

BraTopia

Feb 14, 2025  on Shopify

Their support is amazing

Aura Rotterdam™

Feb 13, 2025  on Shopify

Archi is the best!

indoera

Feb 13, 2025  on Shopify

Klesarven

Feb 13, 2025  on Shopify

Excellent customer service and quick help with customization. Very flexible solutions!

ukiyo

Feb 12, 2025  on Shopify

Sleep & Bed

Feb 12, 2025  on Shopify

Amazing App

Aeruna-Melbourne

Feb 11, 2025  on Shopify

Such a great app. Everything is easy to manage and the size charts are visually appealing. The customer service / app development team are great too - I wanted my size chart to be located in a specific position on my product page and they custom coded it into place. 10/10 would recommend!

Italova.it

Feb 10, 2025  on Shopify

Ron Mitre helped me perfect with the adjustments on my store, he did exactly what i asked him

Zinara

Feb 10, 2025  on Shopify

I had some difficulties trying to implement the size chart in the right place. Support helped me within 24h.

Muchachomalo

Feb 10, 2025  on Shopify

Great support team!

CottonThreads.com

Feb 09, 2025  on Shopify

Nice app , but price is bit high.

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