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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,795)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Ideias da Nena

Apr 10, 2024  on Shopify

Tive algumas duvidas e o Ben foi muito solicito e conseguiu resolver o problema. Recomendo esta aplicação para shopify.

Plaid - Douceur

Apr 10, 2024  on Shopify

Support très réactif et sympathique, la version gratuite fais le taff pour commencer c'est validé pour ma part. Merci à Han.

Glow Hub Beauty

Apr 10, 2024  on Shopify

Best support I've ever experienced! The app is easy to install, and the onboarding process is incredibly smooth. Whenever I have a question and reach out to support, they promptly resolve the issue within minutes. Highly impressed with their efficiency and responsiveness!"

Rubicon Történelmi Folyóirat

Apr 10, 2024  on Shopify

Excellent support. They always answer and fix our issues within minutes. The app is easy to use, with detailed instructions for everything. It's an amazing product overall, happy to use it.

Pocketbål

Apr 10, 2024  on Shopify

Reached out to the team about a small problem while importing, had Andrew help me, fast, polite and insightful, great service so far! :)

PerthCoffeeExchange

Apr 10, 2024  on Shopify

Only new to this app but so far the Team has been more than helpful with our transition across from our previous review app and optimising the styling. Extremely pleased with the move so far 5 stars

Patience Made

Apr 10, 2024  on Shopify

Ron helped me on live chat and added the app to all the products and made sure the emails matched my theme. Now, let's get some reviews and see the app in action!

Lillipad Work Solutions

Apr 10, 2024  on Shopify

Customer Service Review: I have not used it the app yet, but setup, integration, and transition with the live chat box lead by Ron was very helpful. Ron accommodated all of our request in a quick and efficient manner making the integration super easy. I look forward to seeing how the app performs for our business. Thank you Ron.

Shepin

Apr 10, 2024  on Shopify

Great customer service, if you have any questions, chat is really great way to get your answers. Works really well

ConseilVoyance

Apr 09, 2024  on Shopify

Gabriella est super et à su me conseiller correctement, également une personne très adorable ! :) Merci Judge.me & Gabriella ! Cordialement, Mattéo Corona

Rabble Clothing

Apr 09, 2024  on Shopify

Excellent product and excellent customer service! Carlos helped me with everything and was patient as I fixed around some things. I definitely recommend them. Thank you!

Four You

Apr 09, 2024  on Shopify

Excelente atendimento,resolveu o problema que eu estava tendo na configuração da loja. Muito obrigado.

Chettinad Snacks Online

Apr 09, 2024  on Shopify

The installation process was smooth with the technical support from Soufiane. We started the usage journey today.

Everything vinylss

Apr 09, 2024  on Shopify

Amazing staff, my issue was resolved in a few clicks. I wasn’t even sure I was explaining my issue properly and they were able to still fix my issue so fast. Thanks again and a personal thanks to the person who actually sorted my issue I don’t don’t if I can put any names here but her name begins with g.x

The Inspired Stories

Apr 09, 2024  on Shopify

A brilliant app that is easy to function. Wonderful customer service who are quick to respond and very fast and efficient at helping. Definitely recommend!

Iklokstore

Apr 09, 2024  on Shopify

Oualid was very helful i got my review guide from aliexpress and also he help me to show the review n my website.

A&A elegance

Apr 09, 2024  on Shopify

Soufiane was so kind, patient and helpful in helping me install app on my website! thank you so much!

Red Earth Adventures

Apr 09, 2024  on Shopify

I'm on the free plan and I had some questions about the carousel widget. I received a response within minutes from Abderrahman and very prompt replies. I was impressed.

Angel & Dove

Apr 09, 2024  on Shopify

Very impressed with the customer support I received from Igor when installing this app and from Victor and Hamza in response to a query regarding how Judge.me interacts with another app that we're using. The widgets and review request emails are simple to customise and support is readily available if you need it.

Natural Health World UK

Apr 09, 2024  on Shopify

Soufiane was so helpful setting the app up for us - we are trialing to see if it is worth upgrading to the paid version but the setup was excellent and the support was immediate and very competent and friendly

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