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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (31,818)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

THETA WAVES

Apr 08, 2024  on Shopify

I've only been learning and using this app for one day, but I've already experienced excellent support and service from 3 different chat support staff at Judge.me and they have all been very helpful as I continue to learn how to best setup and use the features I want to. My last support staff I worked with is "Daniel", and he helped me in so many ways with such friendly support and patience that I'm very impressed and so thankful.

MEDISI

Apr 08, 2024  on Shopify

Samuel was very helpful in solving my issue! He was quick and clear and I am pleased with the service and app.

Forager Cycles

Apr 08, 2024  on Shopify

Offered to help setup right as I was installing the app and did it for me. It was very nice and even offered to help with customization. Thanks for the support and setup!

78 Motor Co.

Apr 08, 2024  on Shopify

Gabriela was amazing in helping me solve my import issues. She was patient and really efficient. Great work and thanks for your help! :-)

Duo Gems

Apr 08, 2024  on Shopify

la atención al cliente es super buena, resolvieron mis dudas al instante y fue muy efectiva. La super recomiendo.

Scenzie

Apr 08, 2024  on Shopify

I cancelled my subscription on April 3rd through Shopify and uninstalled the app right after that and was just billed for another month. I was switching themes and was just doing a website overhaul but didn't want to pay for it during this time. Any app and Shopify should have accurate billing practices in my opinion. You know this isn't the first time that I have had problems with billing practices from apps in the Shopify app store. This is why I purchased a theme that will handle everything without using not even one app. The billing practices are very questionable in my opinion.

Lammle's Western Wear

Apr 08, 2024  on Shopify

Haven't had a ton of experience with the app yet, but it appears well built and so far works great. Customer service response has been quick, thorough and friendly.

Quality Quilt Company

Apr 08, 2024  on Shopify

Super helpful! I lost all my reviews from Shopify reviews, but I was able to import my google reviews and they helped me get them showing.

Zephyr Grace

Apr 08, 2024  on Shopify

Really great customer support with this app! I was having a hard time importing some reviews, and they collaborated and helped me out within minutes. Also prompted me to help add a few customizations without me even having to ask.

Stegplattendiscounter

Apr 08, 2024  on Shopify

The Support is absolutely awesome. You have Problem the Support will be resolve it. Special Thanks to Soufiane. By the way this is a very good Reviews App.

Ralph's Orchard

Apr 08, 2024  on Shopify

Migrated from another app as Judge.me is so visually pleasing on my webstore. Received 5 star support from Soufiane, very happy!

Butt Butter

Apr 08, 2024  on Shopify

I am very happy with judge.me - the App works great, has a ton of features for customization, incredibly fast support. Also integrates easily with Google Product reviews so my reviews show when users search for my brand. 5 well-deserved stars.

Urban Trim

Apr 08, 2024  on Shopify

My man Abraão, made everything, could'nt open the application on my store settings. He joined my collab, and did everything. very good help espesially when you're new to this.

HeiBudget

Apr 08, 2024  on Shopify

Super Kundensupport. Auch wenn ich nur die kostenfreie Variante nutze habe ich ich einen perfekten Kundendienst erhalten als ich ein Problem hatte. Ich kann die App nur jedem weiterempfehlen!

Your Essentials

Apr 08, 2024  on Shopify

I am not really computer savvy and I could not figure out why my reviews were now showing up. I was pleasantly surprised when I went to the chat and a real person that could help me Abderrahman was more than helpful and got everything fixed in less than 10 min and fyi it was user error ( ME) lol) that it was not right in the first place I really like the Judge.me even more now

Laburaya

Apr 08, 2024  on Shopify

Many thanks to Soufiane for his quick support ! He sorted some initial issues i had with integrating the app to my shopify store.

eSports Gaming Gear

Apr 08, 2024  on Shopify

Great responsive support. I am currently on the free plan and my request was attended to within 10mins. Thanks for the great support, Abderrahman.

Thomas Sabo South Africa

Apr 08, 2024  on Shopify

Technical support is so easy to get hold of and they are happy to make changes wherever required to keep you happy!

Adore Gifts

Apr 08, 2024  on Shopify

Had the pleasure of being assisted by Faissal , I'm impressed by the quick and professional service received and this app is my newest favorite . Well done team!!!!

woodbold

Apr 08, 2024  on Shopify

Einfache Integrationsmöglichkeit der Widgets und viele Funktionen zu einem fairen Preis. Auch Support reagiert superschnell und hilft zuverlässig, besten Dank.

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