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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,169)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Mabē

Jun 10, 2024  on Shopify

I have had nothing short of a great experience using Judge Me for my store's reviews. I love all of the different widget options, so you can really customize how you want your reviews to appear on your website. Their customer service is always top notch and they are quick to answer any questions or help with anything you need during setup and beyond. I love that they encourage authenticity and allow the customer to see that! all around one of the best 3rd party apps I use for my store, fur sure.

Dirty Birdie Golf Goods

Jun 10, 2024  on Shopify

Carlos was exceptional! I was stuck against time and he fixed it for me instantly with an issue in the code. Went above and beyond. Great assets to the team.

Colorfull Store

Jun 10, 2024  on Shopify

Enjoying the app so far! Abderrahman was very helpful is my request and helped me to understand and solve the issues i faced!

Fabove.ca

Jun 10, 2024  on Shopify

I recommend Judge.me for all e-commerce stores. It is remarkably straightforward to set up and seamlessly integrates into your theme. Judge.me automates review-request emails, significantly boosting review rates. Additionally, it offers a Forever Free plan. I’d like to highlight their exceptional customer support, which is both prompt and effective.

Vytazen

Jun 10, 2024  on Shopify

Jess did a great job in helping me out on a Sunday night (my time). I appreciate that help is available when I need it.

Elegancar

Jun 10, 2024  on Shopify

Very good support! Mohamed explained every question I had. If you have any wish or something they will help you. Very quick and good support!

Luxe Lather Organics

Jun 09, 2024  on Shopify

I wanna give this App a 5 star review by the how amazing Ron was in this chat . I was really impressed how fast he was responding back to me to all my questions. He was really nice and patient with all my questions. I wish all the customers service would treat people so nice like Ron. He also gave me some advises about my store online, since its my first online business and i dont much about it. Thank you so much Ron for all your advices ^_^ U are the BEST !!

Moto Badge

Jun 09, 2024  on Shopify

I've used chat support several times, mainly late at night, but most recently during the day. Surprisingly, the chat team always answers within minutes and gets things taken care of, no matter the time. The app works good right out of the box, but it's fairly customizable as well.

Dan's Farmaroot

Jun 09, 2024  on Shopify

Abraão from the Judge.me support team was very helpful! He was quick to respond and installed the widget on our new Shopify website in just a few minutes! :)

The Bold Sleeve

Jun 09, 2024  on Shopify

Just started using the app. So far so good. The customer service has been great, though. Oualid was excellent!

Smokz Vape Store

Jun 09, 2024  on Shopify

Soufiane was excellent manage to sort out coding issues within minutes great customer service from judge.me

Plant Kombuiskos Made in our Kitchen, delivered to yours

Jun 09, 2024  on Shopify

Support was quick and perfect!!! Better than what I expected and even understood my novice word choice. Really glad that I use this app.

Ellie Jules

Jun 09, 2024  on Shopify

Abderrahman did a really super support helping enabling images on our reviews. So patient and supportive. Great effort - thank you

Simply Shop World

Jun 09, 2024  on Shopify

I'm loving this app. At the moment I amusing the free one but eventually I will be upgrading this to the paid plan.

4tuinen.nl

Jun 09, 2024  on Shopify

Wij zijn blij met Judge.me. Wij hebben enkele keren contact opgenomen met support. Zij hebben het systeem getest en duidelijke tips gegeven voor verbetering. Daarmee hebben zij ons zeer goed geholpen met de installatie van de app en het werkt nu naar wens.

Cozy Igloo

Jun 09, 2024  on Shopify

A guy from the support team named Andrew was very helpful when I had a request to customise the widget colour to match my theme. Would be great if we had the option to customise the widget style on our own, but for now everything works fine.

TidyStop

Jun 09, 2024  on Shopify

Fast respond and they have a resolution right away. Highly recommended. Big ups to Ron the guy that helped me

The Health is Wealth Project

Jun 08, 2024  on Shopify

Support was super quick to respond and very helpful in getting my review feature set up on my shopify website

PAREMINA

Jun 08, 2024  on Shopify

Very efficient customer service team that helped me solve the problem quickly. The most important factor in choosing an app is the customer service team. Thank you for your assistance. This team truly knows how to solve technical problems.

HealthFulBeautyLife

Jun 08, 2024  on Shopify

Judge me and the support team (Igor) helped me with my issue in just a minutes thanks to them and highly recommended with 5***** ^_^

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