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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,142)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

SLEEP365®

Jun 22, 2024  on Shopify

I had some issues verifying the dang DKIM but I reached out to support and man, they were quick and fixed my issue like nothing! The whole experience from installation, to getting reviews, and their support is top notch! Way better than other platforms I have tried. Thank you Carlos for helping me out today.

CASE THE MOMENT

Jun 22, 2024  on Shopify

Nouhaila is exceptional. She's very helpful, patient, and knowledgeable. She also reacts in a timely manner and has solved our problem in no time.

Log Cabin Vintage

Jun 22, 2024  on Shopify

I have had difficulty getting the app set up correctly so my shop will accept reviews. One quick message & it was straightened out in a few minutes. Thank you!!!!

Faith, Can - Online Store

Jun 22, 2024  on Shopify

Faith, Can Apparel™'s Review for Jess at Jude.me, I had an exceptional experience with Jess from Judge.me during my recent interaction. From the moment we started, Jess demonstrated a level of care and professionalism that went above and beyond my expectations. She promptly assisted me in installing widgets on my product pages, patiently guiding me through the process step by step. What stood out the most was Jess's dedication to ensuring everything was set up perfectly. Despite the complexities involved, she handled every challenge with grace and expertise. Jess not only addressed my immediate concerns but also proactively offered solutions and personalized support. Her knowledge of the Judge.me platform was impressive, and she effortlessly navigated through technical details to optimize my store's functionality. Jess's friendly demeanor and genuine desire to help were evident throughout our entire interaction, making the process not only smooth but also enjoyable. I am thoroughly impressed by Jess's professionalism and her commitment to customer satisfaction. Based on this experience, I wholeheartedly recommend Jess for her outstanding service. In fact, I believe she deserves recognition for her exceptional performance, and I sincerely hope her efforts are rewarded accordingly. Thank you, Jess, for making my experience with Judge.me so positive. Your dedication and competence have set a benchmark in customer service that others should aspire to. Rating: 5/5 Please give Jess a raise—she truly deserves it!

NeoGameBox

Jun 22, 2024  on Shopify

Had a problem with the review widget, was unable to view next pages, but I reached out to judge.me support and they replied within 5 minutes to my email and fixed the problem within 30. They are of great help and I really appreciate the quick response from their help team, I recommend this app!

Raise Wellness

Jun 22, 2024  on Shopify

Been using Judge.me for some time now. It's quite good. The downside so far is that the verification email to the reviewers mostly end up in the spam folder.

GO4iT

Jun 22, 2024  on Shopify

Great customer support, Ron helped me with a great service, installing the app and fixing issues. Thank you very much!!

Onbrain

Jun 22, 2024  on Shopify

I want to express my sincere gratitude for the exceptional support I received from Ron. The support he gave me was incredibly important and significantly impacted more than just the reviews app. Ron's dedication and knowledge helped improve our entire process. He was attentive, proactive and resolved all our queries with patience and efficiency. The positive impact of Ron's support was felt at every step of our work. I am very satisfied with the service and recommend your services to everyone. Thanks, Ron, for the great support!

Panda Pals

Jun 22, 2024  on Shopify

The Judge.me support team is responsive and knowledgeable, promptly addressing any inquiries or technical issues that arise. Their dedication to customer satisfaction ensures a smooth experience for store owners and their customers alike.

Zamst.us

Jun 22, 2024  on Shopify

Easy setting and most of things are automated. Even problems happen, support team quick answer and suggest solution

Deluxe Games Room

Jun 21, 2024  on Shopify

Thanks a lot Brian the whizz & Hakima the star for being patient and doing all the custom tweaks that we requested. All of the othe staff here are great too!

Davydums Designs

Jun 21, 2024  on Shopify

This great app makes collecting and benefiting from reviews easy; social proof is so important in E-commerce, and Judge Me is a great help. A must-have five stars from me

Neste Rooster

Jun 21, 2024  on Shopify

I had an issue with reviews being visible on my site and they were very prompt with resolving the issue. Directions were easy and the process was smooth.

M3GA.

Jun 21, 2024  on Shopify

Within minutes of downloading the app within Shopify I had a team member names Jess send me a message asking if I needed help getting everything set up. She added the review functions to all the pages, adjusted the colour scheme to match our website and adjusted the font sizes. This is the best customer experience I have had with a tech product. Incredible. You are amazing Jess - thank you!!

Uber Games

Jun 21, 2024  on Shopify

Great support from the team when we needed support. The team chat were great and very knowledgeable. App looks great and is good value for money

Ourkids

Jun 20, 2024  on Shopify

The support has been very instant with their replies Abdelrahman takes all the time to understand my inquires and solves the problems in no time.

Beezzy Collection Store

Jun 20, 2024  on Shopify

I'm happy with the experience I got, was really struggling but you helped me thanks a lot really recommend this app

Philab

Jun 20, 2024  on Shopify

I just downloaded the Judge.me app and I’m very satisfied so far! Everything is working smoothly and it's super easy to use. I had an issue with the translations – the system translations from English to Greek weren’t very accurate. I reached out to the support team and they responded immediately. They fixed the problem quickly and were super helpful throughout the whole process. Great app and fantastic support!

Divisa Store

Jun 20, 2024  on Shopify

I am sharing my experience with your customer support. I am delighted with the service I received. The team resolved my issue quickly and provided clear instructions.

Greenigo

Jun 20, 2024  on Shopify

We can't say enough about Judge.me app and their exceptional customer service! The app itself is fantastic - easy to use, and packed with features that make collecting and showcasing customer reviews a breeze! What truely sets Judge.me apart, is their outstanding customer service. Ron, in particular has been phenomeal. He was incredibly prompt and helpful, addressing all my queries instantly. His support made the entire experience seamless and stress-free! If you're looking for a reliable review app with top-notch customer support, Judge.me app is for you!

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