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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,732)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

The China Teapot

May 22, 2025  on Shopify

Judge me replied so fast, I've not seen service like that for a long time. Their portal and product are excellent. They are clearly striving to improve their service.

Dressed for the Circus

May 22, 2025  on Shopify

AI assistant was helpful at first, but couldn't solve my issue after all, so they directed me to a human agent (Cassiano) who was able to fix my reviews widgets. Quick, friendly, effective - much appreciated :)

SunshineyWay Cosmetics

May 22, 2025  on Shopify

Almost had an aneurism trying to get my ratings back on my site when it was showing up in editor, but not on the live site. I got a response from them in literally what felt like seconds, and they quickly resolved the issue in minutes. Probably the quickest and most efficient customer service experience I've had.

Jungle Hood

May 22, 2025  on Shopify

super réactif, très agréable, qui a su prendre le temps de gérer mon problème et de le résoudre entièrement rien a dire vous êtes au top continuer comme sa .

Hair Guru London

May 22, 2025  on Shopify

Honestly, straight to the point staff who help really fast. They go out of their way and take extra care.

Yummy & Trendy

May 22, 2025  on Shopify

Lorenzo was excellent! He responded quickly, answered all our questions, and provided an effective solution. Highly recommend this app!

HAKUROオンラインストア

May 22, 2025  on Shopify

Shopifyのデフォルトアプリが無くなった後、Hulk Product Reviewsに移りましたが、それも終了し、こちらに移りました。 デザイン面のカスタマイズに時間がかかりましたが、問題なく動作しています。 基本のレビュー機能が欲しかったので、満足しています。

Go Native New Zealand Ltd

May 21, 2025  on Shopify

Great app and Felix on the customer service line was extremely helpful. Sorted out my original issue and also suggested and helped me implement improvements I hadn't even known were available.

Almirah

May 21, 2025  on Shopify

Judge.me is an excellent app for collecting and displaying customer reviews. It's incredibly easy to use, highly customizable, and offers great value even on the free plan. Since we started using it, we've noticed increased customer trust and improved conversion rates. The support team is also very responsive and helpful. Highly recommended for any Shopify store looking to build credibility and boost sales!

HYUE

May 21, 2025  on Shopify

The app is decent. But some features need to be placed in a structured way in the app like templates and custom forms should be placed at the same place.

NUTRIDIVAOFFICIAL

May 21, 2025  on Shopify

Very helpful and Felix helped me install some features which are really helpful for better conversion of my store.

BiZa Pets

May 21, 2025  on Shopify

Ho appena installato l'applicazione, siccome non ho un tema convenzionale, ho chiesto aiuto al supporto per farmi dare una mano, sono stato aiutato da Ron molto gentile e disponibile ! mi ha installato il plugin in pochissimo tempo, soprattutto mi ha indicato le migliori best practice da usare. Non metto 5 stelle perché ho appena installato l'applicazione , per il momento tutto molto bene !

Cheeky Seats Scooter Seat Covers

May 21, 2025  on Shopify

Simply the best - in terms of support and features - that isn't bloatware. It's not intrusive or annoying for my customers, so easy to leave reviews. I just love this program and have had it for quite a while!! Thank you guys!

Dear You Paperie

May 21, 2025  on Shopify

I did endless research into which review apps to use on Shopify and I'm SO pleased I picked JudgeMe - easy and super helpful team. THANK YOU!

Tx2 Quilt Shop

May 21, 2025  on Shopify

Soulaimane was extremely helpful and patient. His responses were prompt and provided exactly what I needed to solve my issue.

SMF-Blessed Crafts

May 21, 2025  on Shopify

Nouhaila assisted me today. I received help within seconds. Help instructions were direct, simple and clear. I love how she sent direct links so there's no misinformation. I appreciate the technical ease and instant solution. Thank you Nouhaila!

Dignity Made

May 21, 2025  on Shopify

How is this so affordable?? So easy to set up, 10/10 customer service, lots of custom options even on the free plan. Very quick responses when I needed help and they went out of their way to help me. Check out the integration at www.DignityMade.com to see what it looks like within our product pages! Only request is that they make this a full our service so that we cna have a loyalty program attached to it like Yotpo does (but theirs is so out of our price range at $200/month). Would install in an instant!

Viridian Bay

May 21, 2025  on Shopify

Great for showing social proof in quality Email customers, publicly respond to concerns, and receive pictures - it's great!

Zen Rituals

May 21, 2025  on Shopify

I really love the whipped soaps, its so soft in touch and gives you the best results, no dry skin after using it. You just have to apply a little bit. I 100% recommend this product! I Love it! Aman K

Milkie & Co

May 21, 2025  on Shopify

Awesome app and very easy to migrate current reviews to Judge.me Support team is also very helpful and responds quickly!

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