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Customer reviews: Judge.me Product Reviews App

Develop by Judge.me

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (29,947)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

Lectrek eBikes

Dec 16, 2024  on Shopify

Judge Me is awesome! The app is really easy to use, and their customer support is quick and always helps with any issues. Big thanks to Faissel!

Bspoke Velo

Dec 16, 2024  on Shopify

Great support from my man Abraao - sorted out widget install, spacing and it took him just a few seconds

Nerdy And Dirty

Dec 16, 2024  on Shopify

I was having trouble with adding the Judge.me widgets to my Shopify and reached out to the customer service team. They were so helpful and my issues were resolved quickly! Appreciate your support, and I'm already loving the app!

Land and Line Ceramics

Dec 16, 2024  on Shopify

I'm still new to the app so I'm still learning how to use it, I was glad to be able to speak to a real person through the help chat and they explained how to do what I wanted easily

JoVal Elements

Dec 16, 2024  on Shopify

Top support! Abraão hat mit einer gelassenen freundlichen Art durch den Einrichtungsprozess geführt. Auch mit einem free plan wird man hier wie ein wertiger Kunde behandelt. Auch in der kostenlosen Version einiges an CI Anpassungen möglich. Kann mir vorstellen, wenn es läuft, auch upzugraden. Abraão guided us through the setup process in a relaxed and friendly manner. Even with a free plan, you are treated like a valuable customer here. Even in the free version, some CI customizations are possible. I can imagine upgrading when it's up and running.

South Charlotte Fine Lighting

Dec 16, 2024  on Shopify

This is a good review app that's reasonably easy to work straight out of the box. I had one issue with my reviewers' names being very slightly cut off and support was on to it incredibly fast. Good app with very good support that doesn't mess about.

Catlin Naturals

Dec 16, 2024  on Shopify

System not showing my response to customer review. I reached out to support, it was quickly resolved by updating the widget on their end. It would be great to have the option to update on my end.

Cool Moon Designs

Dec 15, 2024  on Shopify

Works great. Our customers have left reviews without a problem, and we've imported reviews from another site. We're very happy.

Vivaromas

Dec 15, 2024  on Shopify

Excellent app for my Shopify store, and the customer service is awesome! I had an issue, but Felix jumped into action, and in no time, everything was set up. He also gave me additional pointers to achieve better results. I'm very happy with the outcome!

Oobi

Dec 15, 2024  on Shopify

Felix was very helpful and quick to respond to my query. Instructions to troubleshoot was easy to understand and follow. Thank you so much!

Amyablefashion

Dec 15, 2024  on Shopify

Geweldig! Ze hebben goede video's waarin zij uitleggen hoe alles werkt, ik ben heel goed geholpen door Abraão. Hij had alle tijd en aandacht voor mij en hielp mij verder. Hij was vriendelijk en behulpzaam en wist veel.

The Legal Paige

Dec 15, 2024  on Shopify

I appreciated Claudio's quick and detailed responses to help me with my issue. I feel like it was resolved in record time! Thanks, Claudio!

Magiktea

Dec 15, 2024  on Shopify

Hoang was great, he helped us customize the reviews widget with the right size/font so it looks perfect

Paper Kite Design

Dec 15, 2024  on Shopify

The support is great! They respond quickly and helpfully. So far I have been happy with the free version of the app and what it offers.

Mikovation

Dec 15, 2024  on Shopify

I’ve been using this app for a while, and it works flawlessly. It’s easy to navigate and has made my daily tasks so much easier. Whenever I had any questions, the customer support team was incredibly helpful and quick to respond. They really take the time to assist and ensure you get the help you need. Highly recommend it to anyone looking for a reliable and user-friendly app!

Corston dev site EU

Dec 15, 2024  on Shopify

Friendly, professional and very efficient. Had the task done instantly with additional advice on what was required on my side. Definately recommend.

Kooking

Dec 15, 2024  on Shopify

good support and very beginner friendly ui. and the direct import feature from aliexpess is really helpful.

Wyld Chics

Dec 14, 2024  on Shopify

Where do I even begin? The support team is by far the fastest I’ve ever experienced on the Shopify store. The app is absolutely incredible. It has everything you could need, not just for collecting reviews easily, but for displaying them in the most effective and visually appealing ways for your store. I couldn’t recommend it more!

Dale and Waters

Dec 14, 2024  on Shopify

The app is easy to use and offers excellent features for managing and displaying reviews. Great customer support — fast and clear!

Meadow Candle Studio

Dec 14, 2024  on Shopify

Rodrigo was extremely helpful! Responded very quickly and knew exactly how to guide me to the correct solution. Thanks!

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