I had a great experience working with Han on the Judge Me app. Han was incredibly helpful, patient, and knowledgeable throughout the whole process. She answered all my questions clearly and made sure I fully understood everything before moving forward. I really appreciated how attentive and professional Han was; she made the entire experience smooth and stress-free. If you ever need assistance on Judge Me, I highly recommend reaching out to Han. She truly go above and beyond!

Judgeme has really good customer support. They helped me fix an issue within minutes! Really happy. Great product too

Esse foi o app que melhor me atendeu no quesito avaliações. Sem falar no suporte deles que é ótimo! Recomendo.

I would like to thank Faisal for his amazing help. He was very professional, patient, and solved my issue quickly. I really appreciate his great support!

I have an issue to add my reviews on my product page. Soulaimane promptly help me to solve the issue, sending me live instructions on how to set everything up. Great service & Great app!

Judge.me is easy to use and does exactly what I need. The support team is fast and friendly. Highly recommend it!

Fantastic customer service. I wasn't sure how to group my reviews and the wonderful man did it all for me. Thanks for making my day flow easier.

Application très bien faite, facile a utiliser et à paramétrer. La personnalisation de l'email est assez facile mais pas assez poussée pour l'adapter à la charte. Le service support client est très réactif et nous accompagne parfaitement dans la résolution de nos problèmes.

Hoang helped me to get the app installed as I couldn't get it to work. He resolved it in no time at all! Thank you :)

I had an outstanding experience with Judge.me! Their team provided incredible support and demonstrated true professionalism at every step. The app is powerful, user-friendly, and packed with features that make managing reviews seamless. What impressed me the most was their responsiveness and dedication to ensuring everything worked perfectly for my needs.

This company is amazing! They took care of my request immediately and kept my account protected! Very happy with this service!

super service, mir wurde bei meinen Bewertungen direkt geholfen, der Kundenberater hat direkt meine Probleme mit dem Shopify Backend geklärt. Kann es nur weiterempfehlen!

Wat een behulpzame meneer, hij kijk met mij mee stap voor stap legde hij mij uit wat ik moest doen. Ik ben een tevreden mens. Waren er maar nog meer zoals hij :-) Abderrahman heeft mij heel goed geholpen.

Exceptional customer service. They did all the configuration and set up, saving my team hours of time. Great service.

The response time is lightning fast, and the issue was resolved, I cannot speak highly enough about the support team at Judge.me. Thank you for the service.

I was having an issue with my new theme and I used the chat feature on judge me and received a response immediately. Not only did I receive immediate assistance, my issue was resolved quickly! Service like this makes a world of difference!!

Felix from Judge.Me went above and beyond to help set up the review tab on my Shopify store, and I couldn’t be happier with the support I received. He made sure everything was functioning perfectly and even fine-tuned the setup to match my store’s design. The support from Judge.Me is truly exceptional—responsive, knowledgeable, and unmatched. Highly recommend their service to anyone looking to build trust and boost sales with customer reviews!

GREAT HELP AND THE APP IS REALLY COOL. PATIENT AGENT AND COURTEOUS. LOVED THAT SHE WAS CLEAR AND SIMPLE WITH INSTRUCTIONS....DID NOT MAKE THINGS COMPLICATED. GAVE ME CONFIDENCE. EASY TO FOLLOW. GREAT REPRESENTATIVE.

FROM FRUSTRATION TO FULL RESOLUTION — BECAUSE OF NOAH From "zero stars if I could" to "where's the 10-star button?!" UPDATED REVIEW: After posting the (very honest) review below, I was ready to walk away from Judge.me completely. I left that review so YOU the seller can see the drastic transformation and so the powers that be can see the Value of Excellent Customer service. I’d spent hours trying to make the app work. The videos were confusing, support was unreachable, and the video if you know you know, and I was genuinely heartbroken over how much time I’d lost. And then came Noah. Noah didn’t just respond — they rescued the situation. With patience, warmth, and a level of professionalism that’s rare these days, Noah fixed everything: ✔️ Reviews assigned to the right products ✔️ Widgets styled and showing up beautifully ✔️ My imported reviews verified and displayed ✔️ My Review Medal activated all in real time And here’s the kicker: Noah did all of this on a site that isn’t even live yet. I’m in the middle of a full-scale Shopify rebuild a complete storefront overhaul and they still took the time to get it right. That’s the kind of dedication you don’t see every day. Noah made me feel seen, heard, and genuinely supported. This wasn’t a copy-paste “how can I help?” moment this was real customer care, backed by real skill and heart. I told Noah I was ready to give up. But they didn’t just fix a technical problem they reminded me why I’m doing this in the first place. Because someone out there still cares enough to do the job right. If you’re struggling with Judge.me, don’t give up. And if you ever get Noah in support, you’ve already won. Judge.me PLEASE let Noah lead your next tutorial. They understand the customer journey better than anyone I’ve seen. They turned one of the worst app experiences I’ve had into one of the best. From "zero stars if I could" to "where's the 10-star button?!" Thank you, Noah. You didn’t just save my store you restored my faith in this entire platform. ORIGINAL POST- Incredibly frustrating experience. I have spent over 8 hours trying to get Judge.me to work. Your support claims to be 24/7 it’s not (or if it is, it’s buried so deep I couldn’t find it when I needed it most). I tried watching the "10-minute tutorial" the first thing the narrator says is “over the next 15 minutes,” but the video is actually 8 minutes long. That’s not just confusing it breaks trust right away. And let’s not even start on the funereal background music. The video and onboarding are created from Judge.me’s point of view, not the user's. I just wanted to import my reviews and display them on my product page — something that should be simple, but was anything but. The UI lacks clear steps, the documentation assumes you already know how the platform works, and there’s zero in-context help. If your app is going to market itself as beginner-friendly, it needs to deliver actual step-by-step onboarding, accessible support, and clear, user-centered design. As it stands, this has been one of the most exhausting app experiences I’ve had on Shopify. AND when you go to the website Judge.me it says Customer support 24/7 expert support, 5* rated IT IS A DEAD LINK!!!

Very happy with this app. I did have to get some support from my domain manager to complete the install but apart from that, smooth sailing.