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Customer reviews: Judge.me Product Reviews App

Develop by Shopify

Judge.me is a powerful Shopify app designed to collect and display customer reviews, boost trust, and drive sales. This review covers its key features, pricing, and real merchant feedback to help you decide if it’s the right fit for your store.

Reviews (34,654)

Overall rating
5

What Merchants Think

Overall, merchants have expressed positive feedback about the "Judge.me Product Reviews App," highlighting its significant impact on managing and showcasing customer reviews. The app is valued for its flexibility, ease of integration, and especially its exceptional customer support, which consistently receives high commendations from users. While there are minor challenges with certain configurations and setups, the support team's rapid response and helpfulness largely mitigate these issues.

Key Strengths

  • Outstanding customer support with fast and helpful responses.
  • Easy installation and integration with platforms like Shopify.
  • Flexible customization options for widgets and emails.
  • Effective import/export functionalities, especially for large volumes of reviews.
  • Streamlined process for collecting and showcasing reviews, including photos and videos.

Common Concerns

  • Difficulty navigating certain features, like re-requesting reviews or finding specific settings.
  • Initial setup can be time-consuming or confusing without support assistance.
  • Some features might require manual support intervention for customization or adjustments.

Final Thoughts

Judge.me Product Reviews App is highly regarded among users, mainly due to its extensive features for managing reviews and the exemplary support team that backs it. While users occasionally face challenges with initial setups and navigation, these are generally outweighed by the app's capabilities and the reliable assistance provided by the support staff. It is a recommended tool for businesses looking to enhance their e-commerce websites through effective review management.

AtlasPacks

Jan 16, 2026  on Shopify

There is no ability schedule reviews after 60 days.

ALTO MATÉ®

Jan 10, 2026  on Shopify

Al principio funcionó bien, ahora es totalmente desagradable. Pagamos una mensualidad que durante 1 mes entero no estuvo funcionando los Widgets de la app, nos contactamos con soporte y sólo nos daban vueltas sin solucionar el problema. Nos derivaron al equipo de solución de problemas y más vueltas todavia sin darnos solución alguna a los problemas que tuvimos con que se vieran las reseñas en la pagina que estaban totalmente desaparecidas, literalmente no aparecía nada por más de tener todo bien configurado. Pésimo servicio de atención y resolución de problemas. No lo recomiendo.

Bello Cavalli Equestrian

Jan 08, 2026  on Shopify

Can’t even install the widgets

Kashvii

Dec 22, 2025  on Shopify

not showing in my store

Beebedee Primal

Dec 20, 2025  on Shopify

I can't figure out how to set it up! It's not user friendly.

Coffee Depot

Dec 20, 2025  on Shopify

Worst mistake of my life was installing this app into my Shopify site.

7 ZORAS

Dec 16, 2025  on Shopify

I subscribed to Judge.me and immediately canceled the subscription, as I always do to prevent automatic renewals. However, all features were instantly deactivated. When I contacted customer support, they asked me to purchase another package, which would have charged me an additional $15. This feels misleading and unfair. Be cautious before subscribing.

YOUSOUL

Dec 15, 2025  on Shopify

TERRIBLE EL PLAN GRATUITO NO TE DEJA OPCIÓN DE MUCHO. HAY MEJORES OPCIONES GRATUITAS... SU COLOR VERDE ES TERRIBLE.

Adept Cosmetics®

Dec 12, 2025  on Shopify

Problems with Shop app reviews syncing. Support told me to wait 24 hours and let them know if it's still a problem. If it was they would look into it further. 24 hours later, it's still a problem, so they blame it on the Shop app. I check with 2 of my competitors who I'm also friends with and they show no problem on their end with their latest Shop app reviews in 48 hours publishing fine. I mention this to support and was basically ignored.

Wishing Well

Dec 08, 2025  on Shopify

It doesn't explain how to add and show the end result live on your shopify website.

Resolute RGL

Dec 04, 2025  on Shopify

Rediculous app, I had to manually prepare a CSV in order to upload past delivered orders.

MareFolk

Dec 01, 2025  on Shopify

Cafe Bueno

Nov 28, 2025  on Shopify

gofor360

Nov 28, 2025  on Shopify

Terrible experience. Avoid it

The Bong Baron

Nov 24, 2025  on Shopify

terrible, discount codes sent to customers do not work. Very unprofessional

Sake Trend

Nov 20, 2025  on Shopify

Heraki

Nov 19, 2025  on Shopify

Um lixo não funciona nada , o suporte não resolve , experiência frustrante não recomendo

Nature's Faire

Nov 17, 2025  on Shopify

TERRIBLE CUSTOMER SUPPORT. Does not work with TikTok Shop properly and they will charge you and then not refund you after 'waiting'for it 'sync' properly. SCAM TERRIBLE EXPERIENCE. I had to FILE A DISPUTE with my bank to try and get my money back

BIOHAKEV

Nov 17, 2025  on Shopify

Tutte le impostazioni basilari sono a pagamento all'instante, e anche se configurata non funziona. Non capisco le recensioni positive.

VENTÙR

Oct 25, 2025  on Shopify

Very little customization in the free version.

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