I write this with a lot of conflict, but even though their customer support has been replying actively their "Technicians" are not. it takes them 48 hors to actually get their technical side to reply. the import was full of problems regarding addresses. I suggest to review very very carefully the files prior to import cause they make very amateur mistakes and can messed up your whole business. some times cheap services are expensive

Der Kundensupport ist immer sehr schnell erreichbar und setzt Änderungswünsche und Anpassungen just in time um wie eine hauseigene IT Abteilung. Absolut fantastisch.

Jade was the most helpful customer service person I have ever met! she assisted me with every issue and answered all of my questions on the Joy Subscription App. She is wonderful :)

Ich bin absolut begeistert von der Joy Subscription App! Besonders möchte ich mich bei Riley und Andrew bedanken – sie haben mir großartig und unglaublich schnell beim Einrichten meines Abos geholfen, was mir sehr wichtig war. Zusätzlich haben sie mir sogar noch die Farbe meines Themes angepasst, sodass die ganze Seite sofort noch luxuriöser wirkt. Ich bin unendlich dankbar für diesen so schnellen, superfreundlichen und kompetenten Support. Vielen Dank – ihr seid spitze!

Franchement, c'est GENIAL de travailler avec Shopify et surtout l'App Joy Subcriptions. Un soutien et un accompagnement hors pair quelque soit l'abonnement souscrite. Plus d'hésitation, je vais très vite souscrire l'option supérieure pour des plus de widgets et d'autres chose. Merci encore à Alyssa avec tes Belles explication et ta patience pour me faire la mise en place de mon widget etc. ...

Bony Subscriptions is exactly what we needed to start recurring revenue. Setup was straightforward, and everything worked smoothly with our Shopify theme. Highly recommended!

サブスクアプリのサポート担当のエイブリーさん等の助けで不明だった設定ができました。ありがとうございました。

Pretty good app even though there are some weird stuff here and there in UI and UX sometimes and we have to contact support. But yeah support is pretty good. Most of the team were very helpful

When I encountered difficulties with detailed settings, your thoughtful assistance made me feel I could truly rely on you. I'm grateful, even though it was still in the testing phase! I look forward to working with you again.

I don't know if I am just cursed with their support. It seems like everything I try to do, they end up messing up another thing up. Got to the point where they had to nuke the perfectly functional subscription page, and of course, they end up screwing something else up. Tech support - you cant' even talk to, it's just a customer support rep that tries to help with clearly inadequate training. And their tech support only works the week. You end up having a conversation with someone and then ten minutes someone else jumps in and then says its the end of their shift. You'd think their platform would have more customizability, instead of having to reach out to their support team (which are more than ok to fix most things) -- But the things they are fixing ARE THINGS WE SHOULD HAVE ACCESS TO FIX OURSELVES. The user experience - or lack-there-of is absolutely absurd. It feels like this entire app is an afterthought and was made in a closet somewhere with the lights off.