Set up was quite quick and easy and support is great! The app has many features in the free plan as well, so it is quite nice from the begginig!

This app is smooth and easy to use — a few settings need tweaking to fit your brand, but that’s super straightforward. The team’s support is incredible. Iris, in particular, was fantastic — she responded almost immediately and walked me through everything step by step, going above and beyond to make sure it all worked perfectly. Can’t recommend them enough!

Unfortunately had some currency conversion issues within the app, the customer support was great and extremely helpful throughout it though, even though I have changed app to make sure there are no more currency issues and to keep things simple for me. I would definitely recommend to for people who want to have access to great and helpful customer support. They did their best to fix the problem in a timely manner.

Update after using on my store, so unfortunately there were issues with currency conversion and it became a mess, I have had to change to a different subscription app which is unfortunate because this one seemed good and the customer service has always been great, it is being worked on in the background but i was losing customers subscriptions so i just had to make the change instead of waiting for a fix, a shame. Would recommend doing test orders in different currencies before making it live on your store. Thank you for all the support whilst I had issues with the app though!

I had an amazing experience with the Joy Subscription App support team! Avery was incredibly kind, patient, and professional. They helped me solve my shipping and discount settings perfectly and even followed up until everything was done. Thank you so much, Avery — your support made everything smooth and easy!

Application, complete, fluide, et surtout un service de contact très efficace et réactif via le chat, particulierement Ryan & Felicity qui m'on bien aidé !

Customer Service is so amazing! Felicity was the absolute best and made it so easy! She went above and beyond and I'm so excited about this tool!

We definitely recommend live support, they are always there for us and are actively helping 24 hours a day.

Their support is so quick and efficient, providing you with help that is easy to follow and understand. I have reached out twice to Iris and Felicity and they made sure my problems were resolved.

Jennie helped me with adding a feature to my subscriptions and was very helpful! The chat feature was smooth and she was able to make the update very quickly!