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Insider

Develop by Insider
Free plan available

1:1 personalization and cross channel marketing for commerce

Product recommendations
Ai-powered recommendations
Unified customer profiles
100+ templates
1:1 personalization
Cross-channel marketing
Cart reminders
Triggered messages

Built by Insider

Email :

[email protected]

Address

1 Scotts Road, #24-10, Shaw Centre, Singapore, 228208, SG

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Introduction Video

Description

Boost revenue with 1:1 personalization and cross-channel marketing on Email, WhatsApp, SMS, and more

Insider enables you to create 1:1 relationships with your customers and deliver experiences on Website, App, Email, SMS, Push and WhatsApp Messages. Leverage Insider's 100+ templates like Social Proof, InStory, Cart Reminder, Recommendations and more to engage anonymous shoppers right from their first interaction to purchase and all the way through to make them your loyal customers.

Insider enables you to create 1:1 relationships with your customers and deliver experiences on Website, App, Email, SMS, Push and WhatsApp Messages. Leverage Insider's 100+ templates like Social Proof, InStory, Cart Reminder, Recommendations and more to engage anonymous shoppers right from their first interaction to purchase and all the way through to make them your loyal customers. more
  • Recover abandoned carts with triggered Email and SMS
  • Personalize your store with 100+ pre-built templates like Social Proof and more
  • Deliver AI-powered, affinity based recommendations to drive upsell/cross-sell
  • Trigger price drop notifications with WhatsApp Business messages
  • Build unified customer profiles with past behavior, analytics and predictions

Pros

  • Enables 1:1 personalization and cross-channel marketing across multiple platforms including Website, App, Email, SMS, Push, and WhatsApp Messages
  • Offers over 100 templates for engaging anonymous shoppers and driving conversions
  • Facilitates easy integration with popular platforms like Shopify
  • Trusted by over 1200 global brands, ensuring credibility and reliability
  • Enables recovery of abandoned carts using triggered Email and SMS
  • Supports AI-powered recommendations for upselling and cross-selling
  • Allows for building unified customer profiles using past behavior, analytics, and predictions
  • Users report positive ROI and enhanced customer engagement

Cons

  • Limited specific user feedback is available to identify potential areas for improvement
  • The effectiveness of templates and features may vary depending on the business type and scale
  • Lack of detailed reviews about potential challenges in customization or advanced integrations

Top Helpful Reviews

Infanti Chile

Jun 25, 2025  on Shopify

We moved from a CRM with basic marketing capabilities to Insider to unlock the true potential of our user data. Thanks to their native Shopify integration, we’ve been able to connect and activate user interactions across channels with ease. With powerful tools like Architect, WhatsApp, and Web Suite, we’re now running automated, personalized journeys that drive real results. We've achieved over 10X ROI, seamlessly integrated our online and offline data, and now segment users by custom attributes to target them more effectively. Insider has truly transformed our cross-channel marketing game.

Basico.com

May 15, 2025  on Shopify

Estamos satisfeitos com os resultados que a plataforma está nos trazendo! Aumentamos nossa receita incremental em uma % significativa! Os Serviços de CRM e CRO são ótimos e com uma visão avançada de mercado!

MCoBeauty

Mar 06, 2025  on Shopify

We are so pleased with the results of using Insider so far. Insider has helped to improve our customer engagement and conversion for both BUA and in promotional periods. It is a super easy platform to use and the team are very helpful in trouble shooting any issues that may occur when creating campaigns.

EHPlabs Australia

Dec 04, 2024  on Shopify

The Insider app makes integration easy and seamless, allowing us to connect all our Shopify stores in just minutes. It’s truly plug-and-play—within no time, we had all our customer data, custom attributes, and properties readily available in Insider. Highly recommend this app for anyone looking to get up and running with Insider quickly and efficiently.

Eveshop Dev

Dec 01, 2024  on Shopify

We use Insider’s website template options, Insta stories templates and site search solutions quite a lot. These solutions have given our website a new look that provides an eye catchy and interactive feel. This has helped generate more conversions with easier product discovery. The CSMs are also very supportive in guiding us through campaign creation, setup and activation stages.

ebebek

Nov 17, 2024  on Shopify

We use Insider products as marketing automation in all of our ebebek processes. We preferred Shopify for our global operations. Thanks to the Insider application, we made a very fast integration. We also use Insider products to provide a personalized experience on our global sites. The product we have been working with for 12 years has a lot of options for digital marketers. We recommend Shopify users with Insider products that can support their business as they grow.

Avo eShop

Oct 03, 2024  on Shopify

We managed to integrate our website and insurance products portfolio effortlessly with Shopify. The integration was fast and the team was supportive throughout the process. With Insider, we’ve built a good customer engagement model that ties website campaigns with web push, which brings more traffic back to our website, along with email campaigns. We generate upto $4000 from Insider’s web campaigns in a month - helping us observe a solid ROI.

iStudio Online Store

Jul 08, 2024  on Shopify

Easy integration with Shopify, we can glow up with Smart recommender that helps us to increase basket size, and good customer support during the onboarding even after launch.

Petrol Industries B.V.

Apr 19, 2024  on Shopify

Easy integration and practical use-cases which you can immediately implement to your webshop. Good customer support during the onboarding phase, this really helped to speed up the process.

Pattern Beauty

Mar 25, 2024  on Shopify

In the realm of e-commerce AI tools, Insider stands out with its unparalleled capabilities and effortless user experience. Integration is a breeze, requiring no developer support, and the personalized onboarding process, guided by professionals like Fulya, ensures a seamless transition into harnessing Insider's robust catalog that will optimize user journeys, boost retention rates, and maximize revenue. For those in search of a powerful yet user-friendly e-commerce AI solution, Insider stands out as the clear choice, offering unmatched value in a competitive market.

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