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Influence ‑ Loyalty & Referral logo

Influence ‑ Loyalty & Referral

Develop by Reviews.io

$49-$799

/ Month
Free plan available 30 Days Free Trial

Your all-in-one solution for loyalty, referrals & affiliates

Customer referrals
Affiliate management
Point rewards system
Custom loyalty tiers
Digital stampcard

About Influence ‑ Loyalty & Referral

Launched Dec 19, 2021

Categories

Built by Reviews.io

Email :

[email protected]

Address

29 St Nicholas Place, Leicester, ENG, LE1 4LD, GB

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Description

Create a fully customizable loyalty program with rewards & referrals to maximize LTV and reduce CAC.

Transform one-time buyers into lifelong customers with Influence, a complete loyalty program solution designed to boost revenues for eCommerce brands. Influence enables brands to create personalized loyalty programs with exclusive rewards and referral options. Customers can earn points and redeem them for special perks. By introducing VIP tiers, you can reward your most loyal customers, while referral programs attract new shoppers, fostering growth and loyalty.

Transform one-time buyers into lifelong customers with Influence, a complete loyalty program solution designed to boost revenues for eCommerce brands. Influence enables brands to create personalized loyalty programs with exclusive rewards and referral options. Customers can earn points and redeem them for special perks. By introducing VIP tiers, you can reward your most loyal customers, while referral programs attract new shoppers, fostering growth and loyalty. more
  • Earn & Redeem: Set up a point rewards system for purchases, social shares & more
  • Referrals: Turn loyal customers into advocates who refer friends and family
  • Loyalty Tiers: Fully customisable with the option to import existing Tier levels
  • Omnichannel Loyalty: Earn points & redeem rewards seamlessly in-store or online.
  • StampCard: Collect stamps via digital wallets to drive repeat purchases & sales

Pros

  • All-in-one solution for loyalty, referrals, and affiliate programs
  • Easy to implement and customize with a simple structure
  • Offers a points reward system, customizable loyalty tiers, and referral capabilities
  • Allows for management of affiliates, improving customer retention
  • Inclusion of a digital 'StampCard' to encourage repeat purchases
  • Positive feedback on effective customer support and availability of setup guides
  • Ability to assign points to individual customers and analyze performance through dashboard

Cons

  • Limited information on specific integration capabilities with other platforms
  • No mention of pricing details or potential costs associated with advanced features

Top Helpful Reviews

Pokecard Store

Apr 17, 2025  on Shopify

Updating the review after the developers reply: After they sorted out how to grant us access to what we had paid for, we began installing the app. I thought they'd redeem themselves. I was wrong. It's full of bugs and feels like someone vibe coded the whole thing. In the redeem modal, for example, they show the following completely inconsistent and partially wrong strings in the same view: "CHF1 off every 100 Points" "Redeem 1400 {{pointsCurrency}}" "$14.00 off your shopping cart" How can any of their customers put this in their store and still have shoppers trust them? There are error messages everywhere. The strings don't translate properly. It's a complete mess. Feels like I am playing QA tester for them. Support is basically russian roulette. There's not one agent that will take your case and work through it. You just get whoever is available and then they don't follow up and then Intercom asks you after a few hours "Just checking back in, let us know if there's anything else we can help with." There are many words I would like to use to express my feelings and describe the application but they would probably go against the guidelines here. To influence.io: If you're serious about making things better, have someone from your team send me a direct email and I'll send you the list of bugs with screenshots. I am definitely not going to do all of that through Intercom and then re-explain it over and over to each new agent. Original review: They charged us, but we don't have access to the app. Support doesn't help and is not transparent about what is happening. It's a complete joke. Stay away from this if you can and don't use reviews.io. There are better and cheaper alternatives. We upgraded our reviews.io subscription to include the influence.io "bolt-on". But influence.io keeps showing our tier as "free" and we don't have access to the features even though we were already charged for it! The support is a joke. Every new agent who enters the chat doesn't understand what is happening, and we need to explain it again. They don't follow up on the status, provide proactive updates, or explain what is happening. I even get automated messages from them saying, "Is there anything else we can help you with?". Even though our problem is not solved, they are the ones who should follow up with us.

Pokecard Store

Apr 14, 2025  on Shopify

They charged us, but we don't have access to the app. Support doesn't help and is not transparent about what is happening. It's a complete joke. Stay away from this if you can and don't use reviews.io. There are better and cheaper alternatives. We upgraded our reviews.io subscription to include the influence.io "bolt-on". But influence.io keeps showing our tier as "free" and we don't have access to the features even though we were already charged for it! The support is a joke. Every new agent who enters the chat doesn't understand what is happening, and we need to explain it again. They don't follow up on the status, provide proactive updates, or explain what is happening. I even get automated messages from them saying, "Is there anything else we can help you with?". Even though our problem is not solved, they are the ones who should follow up with us.

Face Reality Skincare Professional

Mar 26, 2025  on Shopify

Customer service is great. Trilok was very helpful and quick to respond. I found the answer to my question. The app itself still needs some work but than that it's all good

Biscuit Clothing Ltd

Feb 07, 2025  on Shopify

New to the platform and love the features on the review and loyalty side of things. Lots of features which allow for forward growth. Support is amazing - 20 hrs a day is really useful as a business.

Miivie

Dec 10, 2024  on Shopify

J'ai adopté cette application et je suis ravie ! Même en tant que débutante, je l'ai trouvée très intuitive. L'interface est simple à prendre en main et le service client est réactif et à l'écoute en cas de besoin. Je remercie spécialement Trilok, qui m'a répondue même à 3h30 du matin ^^ En résumer, un outil indispensable pour mon site web ! Je recommande vivement cette application à tous mes partenaires et à vous qui lisez ce commentaire

Trinken hilft

Aug 07, 2024  on Shopify

We installed influence.io because we wanted to introduce a loyalty programme for our customers. The app has a simple structure so that the implementation and customisation of the widgets was easy. The available guides help well with setting up the programme. In addition, the support is quick and satisfactory. For example, they helped us with a bulk update of points for certain customers. Points can also be assigned to individual customers in the app and the dashboard helps to analyse performance.

Pots For Tots

May 02, 2024  on Shopify

We've just implemented influence.io along with reviews.io and impressed so far. We've been able to import points and connect with Klaviyo, Shopify etc. Support have also been really helpful. So far, so good!

The Insole Store

Jan 24, 2024  on Shopify

We were an existing Reviews.IO user and decided to switch to Influence for loyalty rewards. The installation was a breeze and we had it up and running before they reached out to schedule an onboarding call! Had a couple of questions about the install process and getting customers imported, but this was all taken care of right away. Definitely recommend! Thank you!

DOGHOUSE

Nov 16, 2023  on Shopify

A brilliant loyalty solution for omnichannel stores! The team at Influence is brilliant at answering questions and coding solutions quickly. Our Senior Product Specialist, Kai, is always happy to help and has been excellent at onboarding us seamlessly. We needed apple pay for our in-store customers and that was something the technical team coded super quickly. Highly recommend this as a loyalty solution for omnichannel brands wanting to build customer retention and reward their customers.

Perfume Oasis

Nov 07, 2023  on Shopify

I recommend this loyalty system especially if you are looking to use it along reviews.io The app also offers plenty of customisable options for earning and redeeming.

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