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Customer reviews: iCart Cart Drawer Cart Upsell

Reviews (581)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "iCart Cart Drawer Cart Upsell" app, praising its ability to enhance sales through advanced upselling features and seamless integrations. Many appreciate the application's impact on increasing average order value and its smooth functionality. Support services are frequently highlighted for being prompt and reliable.

Key Strengths

  • Upselling and cross-selling features boost sales and average order value.
  • Reliable conversion tracking, crucial for ads optimization.
  • User-friendly setup and integration process.
  • Exceptional and responsive customer support, particularly highlighting individuals like Manoj and Mayank.
  • Flexibility and customization options.
  • Positive impact on reducing cart abandonment and enhancing customer experience.

Common Concerns

  • Issues with mobile responsiveness and compatibility on certain devices.
  • Some challenges with integration and conflicts with other apps and themes.
  • Learning curve and complexity for new users.
  • Concerns over billing for POS orders when considered unnecessary.
  • Occasional cart malfunction during critical sales events like Black Friday.

Final Thoughts

The "iCart Cart Drawer Cart Upsell" app is largely well-received by merchants for its robust feature set that significantly enhances sales potential. While there are some drawbacks, such as technical issues and initial learning challenges, the app's strong customer service and effectiveness in increasing revenue make it a recommended choice for e-commerce businesses looking to optimize their cart performance.

Dr.Chilly™

Aug 21, 2024  on Shopify

Mayank has been very kind and helpful, amazing customer service and any problems I had were dealt with quickly!

Forevermore Portfolios

Aug 20, 2024  on Shopify

Manoj did an amazing job explain how to use the app. The app itself does what it says it can do and more. Highly Recommended!

Holy Sanity

Aug 01, 2024  on Shopify

Helpful support staff and always ready to help. Has helped store in increasing average order value.

Gingerlily Perles

Jul 29, 2024  on Shopify

Une excellente application et un support de grande qualité. J'ai dû contacter le support pour un problème de facturation via WhatsApp: c'est si simple et si évident . Le problème a été réglé dans la matinée. Par ailleurs, l'application est vraiment qualitative et permet d'augmenter significativement le panier moyen de plusieurs dizaines d'euros dans notre cas . Impossible de nous en passer Merci à l'équipe

AsmitA Organic Farms

Jul 15, 2024  on Shopify

Very fast query solved. Fast support and transparent communication. Thank for the support by Technical Support Executive Mayank

Silky México

Jul 14, 2024  on Shopify

Great customer service, thank you Hemadari for all the help you have given us in designing our shopping cart.

BibleStore

Jul 04, 2024  on Shopify

Excellent cart drawer with multiple functionality, support team is always available to sort you query.

Brain Tea

Jun 30, 2024  on Shopify

The app can be overwhelming with so many options, but it's pretty insane how many customizations it can do. There are amazing options. It's the first app on Shopify that I've used, and I feel it's worth paying for. Great work on this app!

AquaDoc

Jun 02, 2024  on Shopify

Wonderful customer service, Manoj vas very helpful and effective. App is working great as well, lots of conversions via the app.

Fitwarm

May 27, 2024  on Shopify

Highly recommended! During the setup process, the customer service team was very patient in guiding and teaching me.

Victrola

Apr 26, 2024  on Shopify

iCart is easy to integrate and use, and very flexible. It has made a big difference in our ability to feature key products and provide a simple way for customers to add-on products. The support staff is quick and thorough. Highly recommended!

AVABeauty.se

Apr 25, 2024  on Shopify

Amazing support, helped me customized my cart in a very short time! Manoj is one of the best supporters I have met. AAA+++ app Highly reccomended

Booze House

Apr 17, 2024  on Shopify

This app has been an absolute lifesaver for our business! Setting it up was a breeze, thanks to its user-friendly interface and straightforward layout. We've been using it for a while now, and it has become an integral part of our operations. What truly sets this app apart is the exceptional customer support.

Skin Cloud

Apr 16, 2024  on Shopify

Super application ! elle est très utile pour le panier de la boutique et surtout permet d'avoir un slide cart ainsi que le panier pleine page ! Le service client est très réactif problème réglé en moins d'une heure, suite à une erreur dans mon code css. JE RECOMMANDE !! :)

Eldritch Skies

Mar 27, 2024  on Shopify

5/5 App and integration, 5/5 support I give 4 stars because there are some conflicts with my theme that I've had to work around, which I wouldn't know who to blame for.

HoneyAllDay

Dec 27, 2023  on Shopify

It is a great app, increased our sales, we got orders due to upselling offers and the support was awesome, I wanted some customization in the cart drawer and their support exec. immediately did it without hesitation, I would recommend it.

CG Jewellery

Dec 10, 2023  on Shopify

I spoke with Manon regarding a discount issue on iCart. He responded quickly and worked out my issue quick and fixed. Very helpful staff and their all is great

Switcher

Dec 08, 2023  on Shopify

Such an amazing app with spontenous customer support and so many custom features, like live sales, cross-sale, and custom features.

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