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Customer reviews: iCart Cart Drawer Cart Upsell

Reviews (385)

Overall rating
4.8

What Merchants Think

Overall, merchants have a positive impression of the "iCart Cart Drawer Cart Upsell" app, praising its ability to enhance sales through advanced upselling features and seamless integrations. Many appreciate the application's impact on increasing average order value and its smooth functionality. Support services are frequently highlighted for being prompt and reliable.

Key Strengths

  • Upselling and cross-selling features boost sales and average order value.
  • Reliable conversion tracking, crucial for ads optimization.
  • User-friendly setup and integration process.
  • Exceptional and responsive customer support, particularly highlighting individuals like Manoj and Mayank.
  • Flexibility and customization options.
  • Positive impact on reducing cart abandonment and enhancing customer experience.

Common Concerns

  • Issues with mobile responsiveness and compatibility on certain devices.
  • Some challenges with integration and conflicts with other apps and themes.
  • Learning curve and complexity for new users.
  • Concerns over billing for POS orders when considered unnecessary.
  • Occasional cart malfunction during critical sales events like Black Friday.

Final Thoughts

The "iCart Cart Drawer Cart Upsell" app is largely well-received by merchants for its robust feature set that significantly enhances sales potential. While there are some drawbacks, such as technical issues and initial learning challenges, the app's strong customer service and effectiveness in increasing revenue make it a recommended choice for e-commerce businesses looking to optimize their cart performance.

La Coque Française

Jul 24, 2025  on Shopify

Very helpful support !

Little Giggles LLC

Jul 15, 2025  on Shopify

After a long search for a cart app that could seamlessly work with both my Slide Cart and Cart Page, discovering iCart has been a total game changer for my workflow and my savings. Huge thanks to the entire management team for delivering such a fantastic solution. An extra special thanks and "Vinaka Vakalevu" (Thank You), to Mayank, who truly went above and beyond. From updating my Slide Cart, applying custom code, and guiding me every step of the way, his support was outstanding. Thank you so much, Mayank and apologies if I was a handful at times! Cheers to this fulfilling journey and a job well done!

Dèlain by CJA

Jul 14, 2025  on Shopify

I'm genuinely impressed with this app's outstanding customer service! Every interaction I've had has been timely, friendly, and incredibly professional. Whenever I had a question or needed assistance, the support team responded promptly and resolved my issues efficiently, making the experience seamless and enjoyable. The staff is clearly knowledgeable and passionate about what they do, patiently guiding me through the app's features and providing clear, step-by-step instructions. They even offered helpful tips to maximize my usage, showing a genuine interest in enhancing my experience. It's refreshing to encounter a service that not only values its customers but also ensures they feel supported every step of the way. The consistent professionalism and warmth make me feel confident in relying on this app daily. I wholeheartedly recommend this app to anyone seeking reliable, prompt, and friendly service. Truly a five-star experience!

Claret World

Jul 02, 2025  on Shopify

Great app, Very user-friendly, and with many customization options. Great Support, Hemadri helped me a lot, Thank you.

tulas

Jun 26, 2025  on Shopify

Amazing customation features- support team is very attentive and quick to fix issues- so far the app has no glitches and is very well for a app cart

FullFlight Racing

Jun 23, 2025  on Shopify

Great apps

Waschparfüm24

Jun 22, 2025  on Shopify

Game-Changer for Cross-Sell & Upsell – Outstanding Support! We've been using the iCart Drawer app for quite a while – and it's become an absolute must-have in our Shopify stack. It’s clean, powerful, and helps us boost cart value significantly with smart cross-sell and upsell features. Last week, we had a tricky cart issue caused by another app. Hemadri from the iCart team stepped in and nailed it – he pinpointed the problem incredibly fast, even though it wasn’t related to iCart. Thanks to him, we were able to fix it immediately. Without his help, we’d probably still be stuck. Top-notch support like this is rare – fast, competent, and genuinely helpful. Hemadri, you're a star. If you're serious about growing your sales and want an app that delivers – backed by a team that really cares – iCart is it. Five stars, no question. Highly recommended!

RAMU

Jun 09, 2025  on Shopify

It was great! Especially the support. love it!

Beautify Skin Care

Jun 05, 2025  on Shopify

Support was fantastic. Very helpful. Looking forward to using the Upsell App!

Tinted Fashion

Jun 03, 2025  on Shopify

I am very happy whith the support of this app. I had an issue where code needed to be changed in my shopify store and they did this for me and everything works perfectly! Great job!

The Vines Supply Co

May 29, 2025  on Shopify

Great support and app looks great! Hoping for some good results!

Strands of Silk

May 20, 2025  on Shopify

Very helpful support, would definitely recommend to increase AOV.

ORGANICO

May 20, 2025  on Shopify

iCart has truly transformed the way we use our Shopify cart. It's incredibly easy to set up, highly flexible, and the support team is lightning fast whenever we need help. If you're looking to boost your revenue without disrupting the customer experience, iCart is a no-brainer.

Schlafwerke

May 02, 2025  on Shopify

Passionea

Apr 28, 2025  on Shopify

an application that boosts sales

SIRUI Optical GmbH

Apr 09, 2025  on Shopify

There will be a dedicated technician to interface and follow up in a timely manner to customize the solution to my problem, it's a great plugin!

Calico

Apr 02, 2025  on Shopify

I tried probably 10 different shopping cart apps, and iCart is the BEST one I've found. This app provides all the design customizations of other apps, as well as functionality (such as cart amount thresholds to show specific collections of product recommendations) that are not available on other apps I tested out. Also, they have excellent customer support, with the ability to schedule a live call pretty much immediately. Highly recommend iCart, if you're looking for a way to add seamless, high-converting cart to your Shopify store!

SurfacesGalore

Apr 02, 2025  on Shopify

iCart Cart Drawer Cart Upsell is truly one of the best apps out there! The features are user-friendly, reliable, and incredibly effective. What makes the experience even better is their customer support—fast, professional, and always helpful. I’m really happy to use and work with them. Highly recommended!

Indulgeo Essentials

Apr 01, 2025  on Shopify

great for upselling , increases revenue

Waschparfüm24

Mar 31, 2025  on Shopify

Game-Changer for Cross-Sell & Upsell – Outstanding Support! ⭐️⭐️⭐️⭐️⭐️ We've been using the iCart Drawer app for quite a while – and it's become an absolute must-have in our Shopify stack. It’s clean, powerful, and helps us boost cart value significantly with smart cross-sell and upsell features. Last week, we had a tricky cart issue caused by another app. Hemadri from the iCart team stepped in and nailed it – he pinpointed the problem incredibly fast, even though it wasn’t related to iCart. Thanks to him, we were able to fix it immediately. Without his help, we’d probably still be stuck. Top-notch support like this is rare – fast, competent, and genuinely helpful. Hemadri, you're a star. If you're serious about growing your sales and want an app that delivers – backed by a team that really cares – iCart is it. Five stars, no question. Highly recommended!

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