Reviews: iCart Cart Drawer Cart Upsell

Customer reviews: iCart Cart Drawer Cart Upsell

Reviews (581)

Overall rating

4.8

5

66
4

5
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1

5

What Merchants Think

Overall, merchants have a positive impression of the "iCart Cart Drawer Cart Upsell" app, praising its ability to enhance sales through advanced upselling features and seamless integrations. Many appreciate the application's impact on increasing average order value and its smooth functionality. Support services are frequently highlighted for being prompt and reliable.

Key Strengths

Upselling and cross-selling features boost sales and average order value.
Reliable conversion tracking, crucial for ads optimization.
User-friendly setup and integration process.
Exceptional and responsive customer support, particularly highlighting individuals like Manoj and Mayank.
Flexibility and customization options.
Positive impact on reducing cart abandonment and enhancing customer experience.

Common Concerns

Issues with mobile responsiveness and compatibility on certain devices.
Some challenges with integration and conflicts with other apps and themes.
Learning curve and complexity for new users.
Concerns over billing for POS orders when considered unnecessary.
Occasional cart malfunction during critical sales events like Black Friday.

Final Thoughts

The "iCart Cart Drawer Cart Upsell" app is largely well-received by merchants for its robust feature set that significantly enhances sales potential. While there are some drawbacks, such as technical issues and initial learning challenges, the app's strong customer service and effectiveness in increasing revenue make it a recommended choice for e-commerce businesses looking to optimize their cart performance.

Think Academy

Feb 13, 2025 on Shopify

We chose the free plan but the APP still charged the money. We have tried to contact the support team but they did no solve it. Bad experience

FIVE POCKET

Dec 07, 2024 on Shopify

Worked well until today... Impossible for my customers to add to cart on mobile. And impossible to download the app again! Please correct this because your app was great!

GLOWPERK

Dec 04, 2024 on Shopify

1. We incurred a loss of 30K USD. We discovered this after customer complaints: the cart drawer is not responsive and so small and does not work on some devices. 2. There are no cart drawer design templates, and the CSS is insufficient. 3. The UI/UX is not user-friendly. 4. The company does not have enough employees, and only junior developers are available. 5. No one speaks English; translation into Hindi is required. 6. It is not compatible with other applications. Custom JS needs to be added for "add to cart" triggers, which is not the case with other applications. 7. It does not automatically fetch custom attributes or options, whereas other applications do.

Sentir Parfum

Nov 28, 2024 on Shopify

This cart stops working right now in the middle of Black Friday! Please get in contact with us ASAP. This is unacceptable!

La Tienda de La Vecina

Sep 01, 2024 on Shopify

This app is absolute brazenness, an abuse and a robbery, since its use is exclusive online, but they also charge you for orders placed at POS, which is where I sell the most, and has been exploited. After many complaints and time wasted, they have fixed it, but they are not able to return the money they have charged and, and it does not belong to them. In the meantime 2 months where charged while making complaints and its 90€/month, that is 180€!!! So that I realize that no matter how much they try to change now it's too late, I have lost a lot of money.